Customer Testimonials
I have been wanting to get a new helmet. When I saw the email with the great sale on helmets I had to jump on the deal. I'm all for saving money.
The selection is great!
Your service is great, you carry premier products, sales staff well trained.
Big selection with fair pricing.
There is a variety of bikes. The staff helps by suggesting, not selling and asking, not telling.
Top quality e-bike selection. Very knowledgeable staff that were extremely helpful. Made sure we got what we wanted and understood, as first time e-bikes, what to expect. Highly recommend Eddy’s as the place to go.
Knowledgeable, focused, attentive service personnel. They were friendly, explained the problem and outlined how to fix the issue.
Great service!!!
High quality. The employees are knowledgeable and helpful.
Great assortment on hand and knowledgeable staff. Requested and received same day service.
Very friendly and incredibly helpful staff. Not only the sales team but service team as well.
Honest and friendly. Always willing to help
Anthony was great. I bought a bike and had such a good experience that I sent my partner to get a bike the following week!!
Exceptional Service. Was able to fix a brake caliper and install a tube while I waited. Can't get any better service than that. Will be loyal customer going forward.
Your service people were very knowledgeable. And explained everything that was going to be taken care of with my bike. It turned out very good. I do have one complaint though, it would be very good if you have someone to accompany your customer to and from their cars to make sure they have no problem with removing their or putting them back into their cars. I know that this is a courticy but it would be helpful.
I really value the thoughtful, personalized service. I've shopped at the North Olmsted and Stow locations, and on every visit the staff members I dealt with were knowledgeable and able to make helpful suggestions.
These guys know their products well! I needed to replace my aluminum 2 dirt bike rack with a smaller, light weight one to hook on my SUV. They showed me two that would be what I was looking for, then ordered the one I liked to come in that week to their store. I bought it for my electric mountain bikes and it is perfect!
I came in to the store to buy a bike seat. I was assisted by a very friendly person who provided excellent assistance.
We were on an out of state trip to Ohio with our bike group. I had a breakdown on my bike when we were in Berlin Ohio so I needed the part before our next ride at our next campground location in Streetsboro Ohio. I called Eddie's as it was the nearest Trek dealer to our new destination campsite on wednesday and they special ordered the part from Trek in Wis. The part arrived in Stow on Friday in time for me to install the part and ride with the group again on Saturday morning first thing.
Outstanding support guys!!
Cliff Armstrong
The guys did a great job fixing my bike. It is now like new. Thank you.
Interesting and interested sales reps,
Jim Ruggles is the best!
I always get what I need from Eddy’s and have for 20 years. Great service and great people!
Wonderful caring staff.
Great service. The staff are extremely knowledgeable!! Fantastic combination
Service desk has adequate amount of responsive and qualified service techs/employees. The bike selection is fantastic
Outstanding service and advice.
Great service. They care about us.
Always have what we need and great service!
Very friendly and knowledgeable!