Eddy's Bike Shop

Customer Testimonials

Report a concern   August 24, 2024 — Rated 10 out of 10 by Cliff Salvatore Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Everyone I’ve been in contact with has been very helpful supportive and down right customer first. I could have bought my Kuat rack right off the web, but after they checked and adjusted the spokes on my wheels then mounted the tires I ordered for n/c. I wasn’t giving anyone else my business. Your staff is kind and thoughtful and there’s just not enough I can say about how gracious they have been to my wife and I.

Report a concern   August 24, 2024 — Rated 9 out of 10 by J.T. Eddys Bike Shop - Akron
What do you like about our products and services?

Workers were helpful

Report a concern   August 24, 2024 — Rated 10 out of 10 by M.B. Eddys Bike Shop - Rocky River
What do you like about our products and services?

I work here!

Report a concern   August 24, 2024 — Rated 10 out of 10 by Greg Gribble Eddys Bike Shop - Stow
What do you like about our products and services?

Great service. They got me another Trek FX 2 when the first one came in damaged.

Always friendly workers there at the Stow store and very knowledgeable.

Report a concern   August 24, 2024 — Rated 10 out of 10 by F.M. Eddys Bike Shop - Peninsula
What do you like about our products and services?

I purchased a bicycle this week and Coddy was very helpful in providing me information in order to get the right bicycle. I bought the bike at Eddy's on a friend's recommendation and I hope to maintain a relationship with Eddy's to keep up with the maintenance on my bike and to get expert advice when I need it.

Report a concern   August 23, 2024 — Rated 10 out of 10 by M.G. Eddys Bike Shop - Stow
What do you like about our products and services?

Your products are diverse and readily available. Your services are professional, courteous, knowledgeable, and consistent.

Report a concern   August 23, 2024 — Rated 10 out of 10 by Garland Heller Eddys Bike Shop - Stow
What do you like about our products and services?

Very knowledgeable fast friendly service.

Report a concern   August 23, 2024 — Rated 10 out of 10 by M.M. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Great selection, customer friendly, responsive service

Report a concern   August 23, 2024 — Rated 10 out of 10 by L.R. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Awesome bikes

Report a concern   August 23, 2024 — Rated 10 out of 10 by Gary Hoch Eddys Bike Shop - Stow
What do you like about our products and services?

Hi quality items and nice people. They made sure we were satisfied and made us feel comfortable there. We appreciated their knowledge .

Report a concern   August 23, 2024 — Rated 10 out of 10 by K.W. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Products are what they should be, customer service has always been great!

Report a concern   August 23, 2024 — Rated 10 out of 10 by Amanda Shannon Eddys Bike Shop - Stow
What do you like about our products and services?

everyone is always friendly and helpful. they take their time to listen and suggest. thank you for fixing my bike and suggesting the new pedals. I always take their recommendations because they know best. thanks for being awesome!

Report a concern   August 23, 2024 — Rated 10 out of 10 by E.C. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Great staff, friendly and gave me good ideas about gravel riding

Report a concern   August 23, 2024 — Rated 10 out of 10 by K.M. Eddys Bike Shop - Stow
What do you like about our products and services?

First name removed is the best!

Report a concern   August 23, 2024 — Rated 10 out of 10 by M.B. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Bike selection

Report a concern   August 22, 2024 — Rated 10 out of 10 by Craig Brown Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

amazing and fast customer service

Report a concern   August 22, 2024 — Rated 10 out of 10 by Dan a Kathy Dinkeldein Eddys Bike Shop - Stow
What do you like about our products and services?

Great products and service

Report a concern   August 22, 2024 — Rated 10 out of 10 by P.O. Eddys Bike Shop - Stow
What do you like about our products and services?

I always get excellent service. It's fast and thorough. Thanks.

Report a concern   August 22, 2024 — Rated 10 out of 10 by A.C. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Good choices on bikes and accessories. Helpful staff that answered all my questions.

Report a concern   August 22, 2024 — Rated 10 out of 10 by A.B. Eddys Bike Shop - Peninsula
What do you like about our products and services?

Kevin (?I think that’s his name) clearly explained the problem and solution.

Report a concern   August 22, 2024 — Rated 10 out of 10 by B.R. Eddys Bike Shop - Stow
What do you like about our products and services?

Professionalism. Customer focus. Note that I got my bike back and the front derailleur rubs. That said, you’re still a 10.

Report a concern   August 22, 2024 — Rated 10 out of 10 by David Moniz Eddys Bike Shop - Stow
What do you like about our products and services?

This is an organization of professionals that clearly know and understand their market and the bicycle industry. I’ve bought bikes from Eddy’s over the last 30 years and they have always directed me towards the right product for the right situation.

Report a concern   August 22, 2024 — Rated 10 out of 10 by D.S. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Staff was amazing, very helpful and very knowledgeable

Report a concern   August 21, 2024 — Rated 10 out of 10 by Ellen Horwitz Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Deb, the sales person who stepped forward to welcome us as we came in the door, was outstanding. She took time to make us comfortable, asked us what we were looking for, showed us around, explained everything, answered all our questions, and was never pushy. She took the time to help us try out bikes that fit our needs and our physical abilities. She was knowledgeable and friendly.
It's because of her that we are so happy and satisfied with our new bikes. Also the guy who helped us get the new bike rack on our car was really helpful and friendly as well.
Nice staff, large choice of different types of quality bikes, very professional. It wasn't just what they did but the way they did it.

Report a concern   August 21, 2024 — Rated 10 out of 10 by E.F. Eddys Bike Shop North Olmsted
What do you like about our products and services?

The employees are very knowledgeable and provide ideas and suggestions to new bike users.

Report a concern   August 20, 2024 — Rated 10 out of 10 by N.C. Eddys Bike Shop - Akron
What do you like about our products and services?

Great service, friendly, knowledgeable!!
Thank you!

Report a concern   August 20, 2024 — Rated 10 out of 10 by Mike Neely Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Staff very friendly and knowledgeable. Always take care of my service needs asap! Thanks

Report a concern   August 20, 2024 — Rated 10 out of 10 by D.C. Eddys Bike Shop - Rocky River
What do you like about our products and services?

A nice variety of products and the staff is very friendly ,helpful and patient

Report a concern   August 20, 2024 — Rated 10 out of 10 by Thad Hete Eddys Bike Shop - Akron
What do you like about our products and services?

Customer service is excellent. Friendly people always willing to help.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Mike/Stephanie Schneider Eddys Bike Shop - Akron
What do you like about our products and services?

Everybody at the shop is always helpful! Brought a flat tire in and had it repaired in 10 min.


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