Customer Testimonials
Quick efficient and knowledgeable service allowed me to make the specific purchases I was looking to accomplish. I was assisted by very helpful associates.
Everything and everyone
Friendly staff, inventory meets my needs, service needs are met.
At last!! A full service specialty shop that supports cyclists of all levels and interests. Eddy's has a wide selection of bikes, gear and accessories! We just got some new bike shorts for our Bike and Barge trip in France. 🇫🇷 They have a Dressing Rooms, so no guessing about what fits. And YES they have Ebikes, too!
Fast, and friendly service I can count on.
Great rapport between staff and customer, made me feel welcome. :) The service was fast and thorough!
Spot on every time.
Great selection and knowledgeable employees.It was a pleasure buying from eddie's bike shop.
very prompt, friendly service, much appreciated
Excellent service
Because Brian was very knowledgeable about the Trek bike and mountain bikes in general . I’m excited to ride my Trek bike. I was able to get it in red and added a water holder , cell phone holder , bell, and lights. And they had a spring sale !
Excellent
John was easy to work with in helping me order my new Trek. He made the whole process easy and is very professional.
Friendly, knowledgeable, and patient staff.
The associate that worked with me was knowledgeable and patient. Assisted me in swapping to a more appropriate bike and helped select and I stall several parts as well as a helmet.
Went in to get our boy and girl bikes. The woman that helped us get the bikes was terrific and got us to get the right size they would grow into instead of grow out of. Took us outside to test ride so we were all confident. Also helped the kids get great fitting helmets. Excellent experience all around! Will be back and recommend to others for sure!
Excellent Service!
Very friendly, helpful, and fair
straightforward quotation and quick turnaround on a repair. Didn't go past the scope of work proposed which kept the repair within my budget.
The best !!
Service was above and beyond! We had help on the floor shopping for bikes, our bikes adjusted for the best fit, our daughter’s bike tuned, and all were delivered as a courtesy. We love our purchases and customer service from Eddy’s Bike Shop. You’ve earned return customers! Thank you!
Great first experience! Service department was great and the sales associate who helped me pick out bike seats was wonderful.
Great products and very helpful services.
George was very helpful and patient with my three boys.
Great guys great products
Great atmosphere and everyone was very friendly!
Always great service
I had a flat tire and they fixed in 1o minutes, I was very pleased
Repair service tech Andre was very professional and knowledgeable.
I had great personal service this afternoon (04-30-25) at the North Olmsted location. I bought a bicycle carrier for my truck yesterday and changed my mind on the type. I returned the carrier and shopped for a tray-style carrier. I did not get the gentleman's name but he demonstrated the use of a tray carrier and described features of different models. I appreciate very much his time as the store was quite busy.