Customer Testimonials
John was fabulous. He took all the time in the world answering my questions and helping me find the right bike. I was so happy with his help that I ended up buying a bike for my wife and grandson! I appreciate that he also did not try to sell me the more expensive bike, he listened to my use case and then helped me picked the right “fit” based on that information. Highly recommend!
Whenever I've had a problem, Eddy's is my go to bike shop. Quality repair at a reasonable price. Thank you.
The people who run the store.
The bike mechanics at the Rocky river location are the best! They take their time with customers, listen, and really care.
The staff was super helpful in explaining what was wrong with my bikes, and the repairs completed were at a very fair price. They also put me in touch with a place to donate old bikes.
Employees are friendly and knowledgeable.
Matt remembered me and my bike from in the past. He and the female staff member helped me choose a new bike trunk bag, and gloves.
Attentive and friendly professional service. Their shop has a lot of great supplies for cycling as well as a nice selection of bikes. Perfect central location as well.
Well organized
Promptness , knowledge ! Was very impressed with the service to my bikes and how quick it was Ty
Eddy's always has what I need in stock. The personnel are pleasant, profo, and personable.
Very nice shop and a great staff!
Knowledgeable and friendly staff.
Willing to help, without making a sale.
Alex T
Service and sales staff have always been friendly,knowledgeable and helpful.
Jon K was excellent in helping me pick out the right bike - specialized versus trek. I purchased a trek checkpoint
Very professional and knowledgeable about their bikes and products!
Good people good service I will go back for all my bike needs!
I came is near the end of the day with a broken seat post clamp for my 2023 Trek Domane AL 2. I was treated very well and didnt feel like I was rushed out the door. The guys there found a compatable clamp for my seat post and I even help me purchase a second clamp just in case I broke another.
Thanks Guys!
Friendly staff.
Good listeners.
Very helpful
Personal one on one service
High end products & brands. Knowledgeable staff.
David helped my wife find the right bike for her. He was very knowledgeable about the Trek bikes.
Quickly resolved an issue with my wife’s bike without an appointment
Matt is a excellent mechanic and provides great customer service. He quickly discovered and corrected the issue with my front derailleur.
They are top quality, the staff is always helpful and welcoming.
I highly recommend this store and their services.
Great service…..even though they were very busy.
Friendly staff and great experience learning about bike options! Perfect spot down in Peninsula.
Nice prices, fantastic customer service
The people really care and take time to explain options.
Very fast tire repair service.
Very reasonably priced.