Customer Testimonials
Great customer service
Matt Miller is A+. Never lose him.
Friendly and knowledgeable manager and mechanics!
Excellent service by knowledgeable professionals.
All the guys were really nice and helped get my son’s bike in good working order!!!
Always great service! Thanks!
People are friendly, knowledgeable, engaged with customers.
Friendly staff and quick turn around for bike assembly.
Quick, friendly service.
You can get bike parts anywhere. I’ll always go to Eddys in Rocky River for the people. They are always so helpful and kind.
Cost
Knowledgeable and friendly staff
Great service.
It was all good 👍 Tech Zak was very personable and knowledgeable. I think he deserves a little something extra in his paycheck this week. 😀I was very pleased with his work ! Zak gets a 10. Thanks again.
Good customer service! The staff is always helpful, friendly, and courteous.
Nice service! Friendly helpful staff!
Excellent service , first class operation with quality personnel delivering as promised.
The staff was friendly and allowed my 4 year old grandson to watch while they worked on his bicycle. The store layout is bright and welcoming.
Customer services and the products
Just having a new Domane Al5 at my age (73) makes me smile.
I can’t ride like I used to but it still makes me smile even when it’s just sitting there.
It has such a clean look I hate to clutter it with accessories but I will need to be prepared for punctures so I guess I need to shop for new gear.
Knowledgeable staff. The employees love cycling
I had to get my tire tube replaced. I got right in, they changed it for me on the spot (for a fee) and I was out in less than 15 minutes.
Great service and value!
Service is excellent.
Amazing service and bike knowledge!!!!
Fantastic work done at a very reasonable price and time frame. Love this place will be back!
Friendly efficient staff, work was well done and finished ahead of schedule.
Great job done!
A fair minded, community bike shop with exceptional customer service
Prompt, polite, professional. I drive all the way from Shaker Heights when I need service and supplies. I did that with the previous owners and do it now with Eddy's.
This company and the people that work there show they care and was. able to repair my gears on my new road bike. I also purchase an awesome DJ jump bike which is still inn great condition from 3 years prior. It took the tech almost 20 minutes which is very efficient. Thanks ashen to Eddys. God Bless