Customer Testimonials
Great service
Always a good experience to shop for anything bike related. The employees are ver knowledgeable and easy to interact with. Easy peazy!!!!!
About 20 plus years ago, I went to Eddy's Bikes and it was a terrible experience. The bike was promised to be delivered and it was about a week late. The bike actually fell apart after we had it and I was so disgusted, I decided to bite the bullet and just not take it back. I have completely avoided Eddy's Bikes for these years. Now that Medina Century Cycles is gone, I know now that I will need to find somebody else for my road bike repairs.
My wife was interested in getting an e bike and so we started looking around for a bike. We actually went to the Montrose store first and it was a good experience. We thought about what to do as far as buying a new e bike vs a used one. We decided to go with the new one and went back to Montrose. The two e bikes that we were looking at, were having mechanical issues. We were told that the Stow store had quite a few of the e bikes we were looking at.
We decided to make the trip to Stow. It was a good experience. Our sales person, helped us out immediately and we did not have to wait very long. He explained everything very well to us. We took it for a test ride and decided to go with it. Things were handled very efficiently.
I will say in the back of my mind, I still go back to the 20 year ago experience but I think that after time passes and me going to Eddy's bikes that I will have a much better opinion. I gave it a 10 now because the experience was a very good one. I hope that continues.
If I can suggest, please open a store in Medina. There are so many people who don't have anywhere to go now that Century Cycles closed. I am still upset about that because they would take so good care of me.
Darryl McQuate
Everyone we worked with was passionate about getting things right for my kids' bikes. Even when there was a miscommunication about sending to your store a particular bike my daughter wanted to try, several of your team stayed after hours to get us back on track with a bike that wound up being a better fit for her. You are my go-to place for all things bike-related!
Very helpful!!
Great people
Customer service.
Service was fast and technician was very good. He did not try and up-sell me on parts that weren't necessary, and the final invoice price was less than what I was initially quoted.
Thank you for offering the absolute best products and services. I tell everyone where I bought my ebike without hesitation.
Walk in repair service.
Everyone is so helpful and there are a variety of products!
They never disappoint. I drive past 6 other bike shops to their location because I trust their work.
Pleasant staff, convenient location to bike trails.
Damian(sic) was sper helpful, friendly and respectful. he answered all of our questions and even helped load the bike into our car. there was a good product selection and i never felt pressured during the sale
Everyone is out of their way helpful! And the things they know about bikes to make your riding experience better.
Quick turnaround was appreciated.
Service and support was quick and complete. Prices fair. Highly recommend.
Very knowledgeable staff and quality products
Quality products at a reasonable price. Friendly and helpful staff. Would definitely go back and recommend!
Honesty and fair pricing.
Very good service! My part arrived exactly when they said it would!
The attendant was very friendly and helpful. We were able to check in and out quickly.
Staff are very friendly and helpful. Took time to answer all my questions and make sure everything was perfect. Thank you!
Very good and professional
Mitch does an excellent job on service ! Thanks Mitch
Salesclerk was very friendly and helpful and knowledgeable
John was very helpful with a bike rack issue, and he was the most friendly employee at any of the Eddy’s locations I’ve visited.
Excellent service!
Excellent staff. Very helpful.
All the accessories
Staff is suprt