Customer Testimonials
Thomas was super helpful. Got my son on the right size bike and even rode around with him to show him how to change gears
Great service department!
Our sales person was very friendly and knowledgeable. He helped fit my daughter for a helmet and was very personable with her. Great shopping experience and not overly pushy sales with lots of advice. Based on this interaction, we will be back soon.
The associate that helped me out was awesome! Took the time to get to know me and had an awesome conversation. I’ll definitely be back!
Friendly professional knowledgeable help! Willing and able to do bicycle repairs while we waited. This is a great place!!
Amazing and knowledgeable staff who helped me find the perfect bike thank you Thomas !
We have the first Greenspeed recumbent you chose. It needed new tires after learning that they were defective. Eddy's ordered and installed. When we went to pick up the bike the employee recognized a problem with the gears and offered to keep the bike and repair before we returned to pick up the bike. Bike seems to be running ok.
Quick turn around and friendly environment.
Helpful and knowledgeable staff
Great service!!!
The team there was very patient and helpful.
Fantastic service! Great guys at the parts counter
I was very happy that I was able to bring my bike into the shop to have the tube replaced.
I had expected to leave the bike there but you're outstanding technician fixed it on the spot.
Store showed being open on Google but as I found out when I reached the store it was only open at 10:00, not 9:00 but the staff there were so gracious to let me in before 10:00 as well.
Absolutely delighted that Eddie's bike shop is in Rocky River. I purchased all the bikes for my grandchildren there.
Thanks again to your outstanding technician
Tom Last name removed
I think your staff are very patient.
Friendly and helpful staff. Great selection of products. Will definitely be back.
Matt did an OUTSTANDING job taking care of me, tailoring my bone to my needs, and bothering to find out what would actually be best for me.
Rode my new Trek home & LOVE IT !
Thanks,
Name removed
Anthony provided me with outstanding service. He was very helpful. I can't see myself going to anyone else to provide service.
Knowledgeable and extremely helpful service department.
Personal touch
They serviced my husband's bike and were right on schedule. But, what I appreciated most was that they said my bike did not need any service at this point. That makes me feel that I can really trust Eddy's as they do what is the right thing!
Love the size of the store, so many different things to chose from when have a need for something. Helpful associates.
Nice people .. ask how they can help.
Help with bikes getting into the shop.
Explain what was done.
Customer service and available inventory
Every thing
Very fast work, informative, helpful, and smart workers.
Always friendly and knowledgeable. Work is always done professionally
Great service
You guys were honest with me on what I needed and didn't need
Professional, knowledgeable, great product inventory. And the staff are friendly, and know everything you might want to know about bikes and biking. Matt and Taylor were awesome! Thanks again guys!
High quality products, knowledgeable friendly professional staff