Customer Testimonials
All are helpful
Great customer service
The staff is ALWAYS so pleasant and helpful!!
Staff is very helpful.
Everything!
Fast friendly service!
Your staff is made up of biking enthusiasts!!!
It makes all the difference!!!
The staff is extremely knowledgeable and willing to take the time to help out where possible
I should have taken my bike in for a tune up sooner. It rides better than new after a few days at Eddys.
Quick repairs, upfront pricing and friendly service.
great service, tech evaluated cycles and explained services to be provided, estimate was spot on,informed of us when cycles would be ready
Did a great job helping me find the best bike suited for me. Thomas, Tristan, Tom, Dan and Jim all helped tremendously. Thank you much
This company and the people that work there show they care and was. able to repair my gears on my new road bike. I also purchase an awesome DJ jump bike which is still inn great condition from 3 years prior. It took the tech almost 20 minutes which is very efficient. Thanks ashen to Eddys. God Bless
Great customer service
Matt Miller is A+. Never lose him.
Friendly and knowledgeable manager and mechanics!
Excellent service by knowledgeable professionals.
All the guys were really nice and helped get my son’s bike in good working order!!!
Always great service! Thanks!
People are friendly, knowledgeable, engaged with customers.
Friendly staff and quick turn around for bike assembly.
Quick, friendly service.
You can get bike parts anywhere. I’ll always go to Eddys in Rocky River for the people. They are always so helpful and kind.
Cost
Knowledgeable and friendly staff
Great service.
It was all good 👍 Tech Zak was very personable and knowledgeable. I think he deserves a little something extra in his paycheck this week. 😀I was very pleased with his work ! Zak gets a 10. Thanks again.
Good customer service! The staff is always helpful, friendly, and courteous.
Nice service! Friendly helpful staff!

The store manager was extremely helpful in finding me a new bike when the one I ordered was going to take 3+ extra weeks. He was patient, understanding and went way out of his way to find me a new bike. He was amazing and made sure I got my bike ASAP. Thank you.