Customer Testimonials
Your store has a nice selection of bikes and accessories. Anytime I have had service performed on any of my bikes the work has always been performed well and within a reasonable time frame.
I like Eddy's bike shop because they have a wide selection of bikes to choose from and a good knowledgeable staff. I just bought a used e-bike there and it had some problems that needed to be fixed and they were more than happy to fix the problems and get me back on the road.
I was worried that they would not want to fix it because it was used, but they solved the issue quickly for me. I will be back for more business.
Amazing staff. Great selection of bikes. The staff will size you for the proper frame size and help you decide which type of bike works best for you. You can even take your prospective purchase for a spin around the lot. Overall a great experience. I would encourage anyone in the market for a bike to visit Eddy's.
I spoke with Chris the manager on Sunday. He was extremely knowledgeable and gave me a lot of good information, which ended in some well-thought out purchases. I probably would have gone another direction (and wasted a lot of time and money) if not for him.
Excellent products and service. The best bike shop in Ohio
Helpful, honest, personable, and we didn't have to wait very long! Thank you!
Great service from friendly staff.
Helpful, knowledgeable, great service.
Informative, knowledgeable and helpful staff.
Expert service and products
Nice experience!Highly recommended!
Very knowledgeable
Wide range of bikes and accessories available. Knowledgeable and helpful staff.
Always enjoy chatting with JB in service. Very helpful.
Helpful, knowledgeable and professional. Great staff all the way around!
I brought my daughter's bike there for some repairs. They squeezed me in the same day instead of two days, which we greatly appreciate since she is in college and has no way to pick the bike up once I leave. Seems this kind of service is a rarity nowadays.
Been coming to Eddy’s since 2012. Originally went to the Willoughby store until we moved to Aurora in 2020, and now go to Stow. I’m consistently impressed at the quality of the staff and helpfulness no matter which store you go to. Fantastic shop!
Very friendly, knowledgeable and great customer service 👍
Service was excellent!
Friendly helpful staff. Quick services at reasonable cost.
Service technicians are knowledgeable and their services are reasonably priced.
Quality and everyone is real helpful and knowledgeable
Quick
Friendly service
professional and polite and efficient.
Nice, biggest bike shop I've ever been in!
The best service and products! Bicycle Heaven 👍
we love eddys bike shop and love our bike, and stand behind there product, ken and cindy slaven degraff ohio
It was a zero pressure, honest bike evaluation. No type of up sell. I thought my bike would actually need more service than I thought. They completed an honest evaluation of my bike.
Super chill employees who were all friendly.
I’m definitely going to be a repeat customer.
Great staff, always feel welcome and they go out of their way to make sure I always leave satisfied. I couldn’t recommend a better place.
Your tech trued my wobbly rear wheel on demand. And then helped my brother too.
Thanks!! You guys (and ladies) are awesome!