Customer Testimonials
The store has so many bikes and different products. The staff was friendly, knowledgeable and helpful.
Great job!
Great service, knowledgeable and friendly
I didn't know how big the store is. The inventory is awsome
What a wonderful store. Great service. Expert technicians. Total care for one’s bikes and for the individual’s needs.
Sales helpful, knowledgeable, good follow up. Service good work.
Very friendly and knowledgeable staff. Thanks!
Very experienced staff and plenty of product to choose from.
Awesome crew!!
Staff is friendly, welcoming and professional.
Nice people helpful and gets bike back to you promptly.
Came in for bike shoes for my Peloton. Needed a bigger toe box. I didn't want to spend alot of money for bigger shoes and was cost conscientious. Chris greeted me and was so kind and professional from the start and throughout my visit. I left with a great pair of shoes and they feel great on my Peloton.
Beautiful showroom! I would highly recommend Eddy's to friends and family.
Had an issue with a BB on a Checkpoint SL6. I was getting new bearings (again) and looking for options to solve the issue with grit getting in. Jackson, the mechanic i spoke with was very knowledgeable and helpful.
I have been going to Eddy's in North Olmsted for over a decade. They have a tremendous staff--Landon is the gentleman in charge---and they are all knowledgeable and understand your cycling needs.
The also have an excellent service department that is also very knowledgeable and professional. I have never, ever been disappointed with anything about Eddy's.
Service was super helpful and it’s always a pleasure talking to the staff!
Knowledge of service reps
Trek bicycles and a large selection of bicycle accessories. The service department seems to be able to handle anything that might come up.
Very helpful and friendly staff.
Very friendly staff. Very knowledgeable. And fast service . We love our bikes
The knowledgeable and helpful staff. I am grateful for the customer service Eddy consistently provides. Jason
Customer service is always top not, both in sales and service.
Great variety of products and friendly staff.
Great quality and service
Did a gr8 job on bike repair’s
overall great. big shop. lots of inventory
I’ve had Eddy’s service my bike numerous times. The repairs are always reasonable and delivered on time. The staff does an excellent job explaining what needs done and how much the job will cost. There’s simply no other place I’d take my ride.
Deb was a great salesperson. She seemed to be very knowledgeable about the various bikes available and was attentive to my specific needs/wants. Thank you!
Great service and value
Friendly service & great prices!
Debora was the reason we made a purchase at Eddy's. We had not planned to buy bicycles that day. She was thorough in explaining features and benefits of the bicycles and her fund of knowledge as a cyclist who apparently helps other people enjoy riding bicycles was extremely helpful. She made sure our bikes were set up appropriately and explained accessories and maintenance well. Chris did a great job of getting the financing taken care of for us. We will see how the service end of the business plays out in the future. Shout out to Fraser from the Willoughby store who spent a good deal of time helping us explore bike carriers for our new e-bikes after we just dropped in to see the store. Both Debora and Fraser acted like they had plenty of time to work with us and treated us as if all our questions were important.