Customer Testimonials
Evan and Anthony were super helpful!!
Excellent service!! Thank you very much.
You have a good selection of bikes and accessories. The sales rep I worked with was very helpful and patient.
Knowledgeable salespeople
🌟Excellent customer service!
Frazier provides great sales knowledge and support!
Always help full and courteous.
Very helpful! Knew exactly what I needed and demonstrated how to attach it to my bike.
We live in South Carolina now and was worth going to Eddy’s and with their knowledge it helped us make the decision to purchase 2 bikes and have them shipped.
Bicycle Professionals
I was expressed with Eddy’s standing by their products and workmanship, I’ll be spreading it around!
Always very friendly n informative
Staff is very helpful
Service department has skilled techs. that carefully conduct pre-riding season evaluations and if any repairs are needed they explain their findings and solutions for the repair.
Great people with knowledge and outstanding products
Great service and excellent products
Personal service during my visit was outstanding. I was unsure what I needed but the associate who helped me asked in detail what my activities were and recommended items I needed and that would work well together.
Thank you for having amazing customer service!!
Came in to see if Eddy*s could true two wheels for me, thought I would have to leave them and return when they were done. The service tech said he would do them while I waited, and they were done in very short order. Wheels now spin true, could not be happier with them.
Always friendly and knowledgeable service with a nice selection of bikes and accessories.
The person in the service department was very helpful.
knowledgable staff, friendly, helpful
Just really friendly helpful people and a huge supply of awesome bikes and accessories! Really top notch! I’ll be back
I am a mountain bike rider who needed a bmx bike for Rays to ride with my son. I have been out of the bmx game for 30 years, it was nice that the staff made me feel welcome and assisted me with my purchase.
Wide selection and top quality
Chris was Great! Knowledgeable, friendly and actually followed up with my request. This has rarely been my experience, in the past, at the N.Olmsted location. Not sure if your training is better or if it’s only Chris, but I would recommend your shop. Great selection of bikes and accessories.
Your salesman was knowledgeable and not pushy at all.
Hate when they try to sell you more than you need.
Thank you very much, I will be back!
Rich Last name removed
Email address removed
Great Shop, Great Team
The customer service is outstanding. Eddy’s staff put in the extra effort to make sure you get what’s needed.
quick & accurate. AT a reasonable cost too.
WK