Customer Testimonials
Everyone at this location was helpful and friendly, when I brought a bike in for repairs. They walked me through what needed done and explained my options. I felt comfortable that I was getting quality service for a fair price. I would definitely recommend this shop to others and will use it again in the future.
good service
Really fast service in finding and fixing the problems I was having with my bike. So helpful and polite
good svc
My salesman has helped me on every purchase. I love the shop. Good quality work and products sold there.
Everyone was very helpful with my son’s bike! We appreciated everyone’s help!
Friendly and knowledgeable staff
Excellent mechanics with accurate attention to detail and professional. Also huge choice of products. My bicycle tune up was ready before the promised date.
Rob was extremely helpful to my daughter and I. He helped us find the perfect bike at the right price.
Do you have everything I need and more.
I love bikes. And you guys are the bomb
You had what I needed and the service, as usual from Eddy's, was great.
Knowledgeable
Knowledge of all the different bikes and their functions
Comfortable bikes + fast & friendly service
I've heard bad things about the Eddy's that took over Century Cycle in Rocky River and I tell people that doesn't translate to the North Olmsted shop.
They are very helpful, I bough accessories and even though they were busy, they put on for me and were pleasant about it! Really good group of people there. I had an issue with my bike rack breaking and they said 'no problem' should have happened, under warranty and handled it for me!
Very friendly and efficient.
Attentive staff who provide service sometimes without charge; in those cases I tip. Also wide product selection. I live east side but since Century Cycle closed their Shaker Heights store, I'm willing to drive back to Rocky River where I used to go anyway when my office was a few blocks away on Center Ridge. My current bike was bought there.
The service department was very friendly and helpful. I was up for a ride and wanted to get a rack and bag, they were able to install it after my ride.
Eddys carries good quality bikes and they know their stuff. Love my new trek step thru
I got a flat tire on the towpath. I walked my bike to Century Cycle Eddies and George put on two new tires in twelve minutes..!! Outstanding service..!!
Cody was great about coaching us on how to ride the bikes (most had never ridden an e-bike before) and the route we should take. We loved the whole experience!
Awesome customer service and extremely knowledgeable staff!
Always friendly and helpful and keep you up to date on repaira whne needed
The staff is very friendly and helpful! The service was quick and efficient snd thorough. They have a good selection of biking products to choose from.
Employees found exactly what I needed. They disposed of the old parts and the new parts were perfect fit. Thanks!
I returned to your shop because of my years and years of knowing that Krista worked there!
She is the BEST.
You offered prompt service. Provided an estimate and returned our bikes in a timely manner. Staff was informative and courteous.
Sales associate was super helpful with helping me pick out a bike without being pushy on upgrading me too much. He knew what I was looking for and I am happy with my purchase so far. The other associates there were also super friendly.
Phenomenal Service!