Customer Testimonials
Friendly and knowledgeable staff that actually ride bikes.
Great knowledgeable service
I like the brand name products Eddy’s carries and employees are always helpful and polite
I go to Eddys because I want that local shop feel and experience. While there are a couple locations, this isn’t a chain and I appreciate that about Eddys.
Super helpful staff. Well stocked cycling products.
Friendly staff. Great bikes and parts when needed
I always feel like I'm their most important customers - regardless of the product I'm considering to buy.
Evan Seabeck, is an incredible ambassador and value to the Eddy's Shop brand.
Great selection of bikes, especially e-bikes, and the staff is great- very helpful and friendly. Also very knowledgeable. The service on the bikes (installation and routine maintenance) is first rate.
Products are great and the service is outstanding.
Staff is friendly & helpful. They don't try to up sell you on parts or servce..
The employees were very pleasant and knowledgeable. The selection was vast. I bought a beautiful bike!
Courteous. Knowledgeable. Patient
Great
Great inventory. Always friendly and helpful staff.
You guys have a great stock of bikes and I was able to buy the model and size I was looking for without ordering. Tom was the salesman helping me and he was very knowledgeable on Trek products. He was patient with some of my potentially naive questions and never made me feel awkward. After placing the order the pick up day a few days later was great. Tom spent over an hour with me, first on the trainer and then outside helping get the bike setup to my liking and explaining what was normal and potential pros and cons of deviating.
At the end of the day, I am very happy with my purchase and the whole experience. I have yet to ride my new bike much due to the weather but as we move more into spring I am looking forward to getting out with my buddies and showing off my new ride. (Hopefully it will be more comfortable than my old Bianchi!)
Eddy's Bike Shop in Stow has the largest selection of bikes and products of any bike shop in Northeast Ohio.
I purchased some gel gloves, front & rear bike lights and an air pump to get ready for this upcoming biking season.
I live in North Royalton and its definitely worth the drive.
Eddy's had a good selection available and was able to quickly assemble my new bike. Mac was very informational and helpful in the purchase of my new Trek.
all of it
Fantastic experience trying out different bikes. Very knowledgeable staff that answered all my questions. Not pushy at all and didn’t rush me. Very helpful in narrowing down the model that best suited my needs.
Deb and the other sales rep were very helpful and knowledgeable and about what bike best suited my needs and helped adjust the bike to fit my body.
Your staff is simply outstanding. I'm so happy we have your store and crew in our area.
Eddy's leads the way, far and above the competition, with years of amazing sales, staff, products and services, to prove it to their customers!
David B Lile
Cuyahoga Falls, Ohio
Great customer service . Answered all my questions and were extremely helpful
Very helpful sales people!
Greetings you went you walked in front door to see what you are looking for
Everything professional
Great variety of products!
Prompt. Courteous. Great quality repair service
Anthony and everyone in the shop went above and beyond to help me amd I'm super thankful for all their help
Very knowledgeable and great customer service.
Good quality products. Mid range to high end.