Customer Testimonials
Recently purchased a Trek Checkpoint from George and he was absolutely spectacular. He was knowledgeable, patient and very likable. The entire store was very well organized and George was able to direct me to exactly what I needed. He also got bonus points for having Bo Bo!
Would highly recommend the store and George to all my friends looking for a bike.
Friendly professional staff
Matt was very, very helpful with us. The staff in Rocky River is great -we are so happy they stayed on with Eddy’s .
Friendly and knowledgeable staff
Great service! Purchased a Trek Checkpoint and love it!
I like that you have different ways to finance like PayPal. Customer service is good as well.
Knowledgeable and accurate care of clients and bikes
Bike techs know there stuff
I as very pleased with the services, the staff, and the timely manner they were able to complete the services on my bikes!
I was very happy to find the product I was looking for at Eddy’s, Skratch hydration mix. The staff were extremely helpful, and I especially enjoyed my conversation with John!
Very knowledgeable and friendly. They also lifted my bike for me and helped me attach it to the car. I’m so thankful. I didn’t have to wait either well just for a part to come in but not long at all. Very efficient guys and girls. I got it before Christmas. It was a present to myself.
Everyone was very helpful. A pleasant place to shop. Hi to Jim!
Customer service is second to none.
Excellent Salesman. Showed me exactly what I needed.
Thanks for showing me E-Bikes.
Merry Christmas to all!!
Eddy's does have a variety of bikes and accessories, plus the maintenance are friendly and can diagnose a problem and repair any problem I have offered.
Great service, quality repairs, fair prices!
Great selection and the manager was most helpful!
Great service as usual
Anthony is very knowledgeable and just a helpful individual. Great service.
So far so good. Just bought bike and dog trailer. Hopefully they both work.
Great Customer Service!
Friendly Staff.
Good selection of products,!
Great service with a very helpful staff. All products we purchased have been of good quality.
Friendly, family-style operation -- easy to shop here!
Very friendly personnel. the gentleman stopped repairing a bike ot help me find a light for my wife's bike. We discussed brands of bikes they carry and whether they can service my ibis Mojo HD. Thank you. New customer: Name removed
Great selection. Very knowledgable sales people, like Tom.
Great Service
Outstanding customer service. High quality products.
Service was great!
Anthony was so helpful with assisting me in selecting a hitch mount bike rack. He was friendly, patient, and answered all my questions/concerns. Additionally, Eddy's kept their word in honoring an old Century Cycles gift card I needed to use by the end of 2024. I'm looking forward to returning in early spring to purchase my new bike!