Customer Testimonials
Very helpful personnel. Bike I wanted was in inventory.
Wide variety of bicycle options to fit your riding style and budget. Professional mechanics .
I am treated as though I am important. The staff is extremely knowledgeable. Great selection, always.Wide range of prices.
Quality products and a place to bring my bike for future maintenance and service.
The salesman was very knowledgeable and helpful. Only complaint the Specialized Tero 3 was pretty stripped down no cup holder or kick stand.
Quality products
Always done perfectly, always special attention to little details, and every time they've serviced my bike, besides fixing everything exactly as they explained, my bike comes back super clean and looking like new.
The crew is very helpful and friendly. Keep up the good work!
Their expertise is exceptional! They are friendly, dedicated, and deliver on their commitment. This is the third bicycle I have bought from them, and they are the best!
Knowledgeable
So many more items to choose from than our store in Willoughby. From bikes to accessories. The store is clean and the service department looks more professional.
Good selection of products. High-quality and affordable service.
Great service.
Knowledgeable and honest salesperson. Not hard sell. Good quality products.
The friendliness of the staff and their knowledge of the products
Friendly, professional service. Always enjoy visiting the shop.
I wrote a nice review of Eddys on Google Reviews.
You guys always do a great job delivering what the customer wants. Always a friendly greeting coming through the door. Always well stocked. I just bought my 4th bike from you, a Trek Dual Sport 3 Gen 5, and dating back to 1985 at the old location when I bought a Jamis Dakota mountain bike. I always enjoy stopping by to look and talk.
I will miss Steve now that he has retired.
Keep up the good work!
A very satisfied customer,
Mike Coss
Ravenna, Ohio
Pretty much everything!
Thanks as always!
First name removed
Service department was very professional and efficient.
Very helpful
George was very knowledgeable and took plenty of time to explain and guide us thru the pirchase
Nice selection, good service, good advice making choices with bikes and parts.
The staff at the North Olmsted store is great. We talked to John R. about the right bike for our kid and he spent time getting to know our riding goals/style and recommended the right bike. Ultimately, we ordered it online with Eddy's after shopping around and the web order and store pickup processes were straightforward and the assembled bike looks great.
The service was amazing ⭐️⭐️⭐️⭐️⭐️
The staff in the service department is very helpful and knowledgeable. I had a bike wrap installed and JB did an A M A Z I N G job! The overall staff is very helpful too, this visit was all amount end of year service/maintenance for me and they were stellar.
Friendly and cycling experts
Products have a good selection, staff could be more helpful but overall prices of parts and bikes are good.
Frazier was very helpful, patient and attentive. The ability to test drive the bike in the parking lot was a huge plus.
Excellent service, wide choice of bikes