Customer Testimonials
Friendly team. Fast service
Your salespeople and mechanics make the difference.
Dave is very professional, knowledgeable and courteous. This was my first visit to the store, and he was very helpful and is easily approachable. He helped me to buy the correct cycling shoes, for my needs.
Andrew was also very helpful, professional, knowledgeable, and courteous.
I would recommend this bicycle shop to anyone
Thank you very much.
First name removed
Staff was very friendly and attentive to my needs. Manager and technician ensured I was fully satisfied before leaving.
Wide selectionof bikes,knowlwedgable sales people and excellent customer service all made my bike purchase a wonderful experience.
Great and fast service, friendly staff.
I purchased a new Domane and received outstanding help and service from Steve. Great staff.
The owner Jim even stepped in and is helping me sell my prior bike. Now that's service !
Thanks.
Randy P.
Always great customer service and professional care with my bikes.
Very pleasant and knowledgeable salesman. Covered new bike purchase options and bicycle components/accessories.
Good experience.
I'd like to teach the world to sing
In perfect harmony.
I'd like to buy the world a Coke, like I purchased from Eddy's Bike Shop and their world class staff.
Service staff was thorough and did an excellent job explaining what services needed to be completed on my bike. There were no surprises when I picked up the bike after repairs were made. Also, when I browsed the store, staff member Anthony took the time to point out the latest features and advancements on all types of bikes and accessories without ever pressuring me. He was extremely knowledgeable, passionate about riding, but not pushy. I appreciated him in taking the time to show me around. I know that I will be back to the store to purchase accessories.
Very nice and knowledgeable
Great to have a bike shop in the area that has a huge selection of cycling products in addition to bicycles. The help and advice provided by your entire team is really appreciated. Thanks!
The team members were quick to repair the equipment needed.
Bought my first dirt jumper / mountain bike and had a ton of questions but I am normally not great in social environments making it kind of difficult to get the questions out. The staff that helped me was super helpful and answered every question I had. He was super patient and knowledgeable. I had an overall great experience at the north Olmsted location.
Great knowledgeable service as always!
Great service and support. Knowledgeable staff.
Prompt and helpful.
Very nice and informative and cheap and fast on repairing my daughter's bike
Everybody at Eddie's bike shop is very helpful all the time I appreciate the fact that when I need to get something done on my bike it's done quickly
Very helpful, efficient staff. Had a flat. Was in and out in. 10min.
That was the best Coca-Cola I've ever tasted! There is something about the new fridge at the bike shop that really takes the soda to another level.
Locally owned, great selection, great employees
I appreciate the services at Eddy's Bike Shop.
Eddys bike shop from the floor team to the service team are nothing short of amazing. They are always welcoming with a true concern in ways they can help my bike riding life more enjoyable. I would recommend Eddys to anyone in the market for a new bike or needing service or anyone that has questions about bikes. They continue to place customers first and are the staple of what a bike shop should be.
I visited the store on Bishop Road on Saturday, January 21st.
I stopped by to pick up a bike trainer I had purchased. Anthony helped me assemble the bike trainer in the store, and mount my bike that I had brought along.
Anthony was most helpful, knowledgeable and courteous. He was a great help.
Marty Burke
Drew was great, very patient to this first time e-bike buyer
Debora was the reason we made a purchase at Eddy's. We had not planned to buy bicycles that day. She was thorough in explaining features and benefits of the bicycles and her fund of knowledge as a cyclist who apparently helps other people enjoy riding bicycles was extremely helpful. She made sure our bikes were set up appropriately and explained accessories and maintenance well. Chris did a great job of getting the financing taken care of for us. We will see how the service end of the business plays out in the future. Shout out to Fraser from the Willoughby store who spent a good deal of time helping us explore bike carriers for our new e-bikes after we just dropped in to see the store. Both Debora and Fraser acted like they had plenty of time to work with us and treated us as if all our questions were important.
The store has so many bikes and different products. The staff was friendly, knowledgeable and helpful.
Best staff ever!