Customer Testimonials
Large inventory of Bikes and accessories. Knowledgeable sales/service people.
The service & the knowledge phonomonal
Great service from Evan ! And all people there ! 👍
Extremely knowledgeable & helpful with all aspects of the customer experience.
Employees are friendly and helpful
Fast and friendly service! We love Eddy’s and recommend it to all our friends
Good selection of bicycle accessories. Knowledgeable staff.
Great service
Knowledgeable personal.
You provide good quality at a good price and in a reasonable time. I always appreciate your knowledgeable staff.
Always great service.
The bike I wanted was actually in stock.
Reliable Fast service to get you back on the trails.
You found what I needed. You made sure it was a good fit and made sure it was ready to go before leaving your store. I appreciated the trail recommendations and maintenance tips. I've had not so good experiences in your store in the past so I was hesitant to stop in this time but I feel like the attitudes in the shop went from snooty and short 15 years ago to friendly and helpful now. Thanks for changing my mind!
Very knowledgeable and great customer service.
Good quality products. Mid range to high end.
Friendly and knowledgeable staff that actually ride bikes.
Great knowledgeable service
I like the brand name products Eddy’s carries and employees are always helpful and polite
I go to Eddys because I want that local shop feel and experience. While there are a couple locations, this isn’t a chain and I appreciate that about Eddys.
Super helpful staff. Well stocked cycling products.
Friendly staff. Great bikes and parts when needed
I always feel like I'm their most important customers - regardless of the product I'm considering to buy.
Evan Seabeck, is an incredible ambassador and value to the Eddy's Shop brand.
Great selection of bikes, especially e-bikes, and the staff is great- very helpful and friendly. Also very knowledgeable. The service on the bikes (installation and routine maintenance) is first rate.
Products are great and the service is outstanding.
Staff is friendly & helpful. They don't try to up sell you on parts or servce..
The employees were very pleasant and knowledgeable. The selection was vast. I bought a beautiful bike!
Courteous. Knowledgeable. Patient
Great
Great inventory. Always friendly and helpful staff.
My experience with Eddy's in Willoughby Hills gives me the knowledge to attest that they have Excellent quality service, are courteous, and at a fair price.
John J. Burke