Customer Testimonials
Very helpful mechanical staff.
Thoughtful courteous staff
Patiently assisted me in choosing the right bike.
Service is always great--- love my Electra Townie.
Great products and very knowledgeable ,helpful staff
Quick
Great line up of all types of bikes. Smart, friendly sales and service staff
Personalized care and making sure the bike you bought is enjoyable to ride !
Friendly and helpful staff
Their knowledge and experience. They have helped me with anything. New to fixing out bikes I want to still ride. Hands down best bike shop I have ever been to. I have been riding for 25 years.
speed, service and quality
Sales people are so knowledgeable and helpful.
Very friendly and helpful staff! It's nice that you have your full inventory online so that I can check and see if you have an item in stock before I come to the store.
Large amount variety of bikes.
Very knowledgeable. Carried my brand.
Friendly and prompt service. My bike was serviced. & completed the same day I took it in.
Service from the employees and selection of products
You have the best people
Great customer service
I really like the way they make me feel like I been coming there for years! But it was my first time.
Met with Shane in the service department. Had me fixed up and on my way in a timely manner.
THE KEY IS TO BE ABLE TO WALK INTO A PLACE HAVING DEALT WITH ONE PERSON PREVIOUSLY AND COME BACK IN AND HAVE EVERYONE ON THE SAME PAGE. WE ARE VERY EXCITED ABOUT HAVING NEW TREK FX4 BIKES AND ALL THE ACCESSORIES AND ARE ENJOYING A NEW KIND OF BIKE RIDE THESE DAYS. GREAT JOB EVERYONE IN STOW!
Awesome service - way beyond what I expected .
One stop shop!
I was cycling in the Lake County area when my gel saddle blew out. As i am from out of town, i didnt know who to call but i tried Eddy's in Willoughby Hills. Deb at the shop measured me for a new saddle, suggested a few, and sold me a good saddle at a good price. Then the shop installed the new saddle on my bike no charge. What a great place! I was quickly back on the road. Highly recommended.
Great shop and service
From Evan the first person I talk to to Derek and Dean and Anthony every person answered my 1 million ?,s I had with a smile !! So informative,, thank you all , I’ll be seeing you soon!!
Bike was fixed in timely fashion. Bike rides better now than ever before
Eddy's service department offered prompt, honest service. They gave me a repair estimate and explanation before I left the shop, and when I picked up the bike everything was as explained. They also quickly resolved some minor issues discovered after repair.
Huge selection of bikes. One full year of service for free. Friendly staff. Awesome mechanics in the repair shop.