Customer Testimonials
Very helpful
Good selection of options
Attentiveness of staff. Knowledge of staff. Customer commitment.
It is really pretty simple: everyone there is a "bike person". They all know bikes! Stephen in the service department did a great job with diagnosing a problem with my Townie...and fixing it.
Prompt service. Polite and courteous. The whole vibe of that place is one of friendly professionalism.
Very good service and technical support. Huge inventory of bikes, parts and accessories.
Bike repair folks always friendly and helpful
Thanks for fixing my flat bike tire right away. I wanted to get an evening ride in with the beautiful September weahter. I alway appreciate Eddy's service department. They are police and efficient and always work to get a biker back to biking!
The tire repair was made while I waited. It took about 10 minutes. The price was fair and the repairman had a sense of humor!
Thorough, friendly, competent service.
Service is always quick and with a smile! Repairs are explained and maintenance instructions are provided. The sales staff is helpful and very knowledgeable but not pushy.
Friendly, knowledgeable staff
Wide range of products and great service too!
Staff was very friendly and extremely helpful. There seemed to be a good selection of quality bikes and accessories (I'm no expert). Deb was the member who helped us select and test bikes, and we eventually purchased bikes we really like.
Good service nice people.
Nice job setting up my new Trek Checkpoint ALR5!
Had a really good experience. I just recently picked up a Roscoe 8 from you guys. I think it the salesman that helped me was named Rob, he took the time to get me on the right size bike which was my biggest concern. I hope he made a commission on the sale, he earned it. I will definitely be back in the future for my bike needs.
George got
Me in last
Min and out same day and installed the computer mount
everything
Glad to see Century in RR is now Eddy’s. Very nice store, selection, staff. They made buying easy.
Trued my wheel while I waited! Hard to beat that kind of service!
Big selection and large inventory, Plus, multiple locations.
your team is very friendly and accommodating i will be back this is my first time in Cleveland and thanks to your team i love the state
Friendly, professional and knowledgeable
Deb is an extremely knowledgeable, patient and friendly employee. Would not hesitate recommending her to anyone interested in purchasing a bike.
Quick and fast service and delivery and most importantly they had my bike rack when everyone else was out of stock.
Matt, the manager was helpful in helping me find the right saddle for my need.
Very nice service. Bikes worked well and we're reasonably priced.
The rental process was easy and the bikes were fantastic!
Quick services
Have always had quick and great service in my 12 years with century/eddies
This is the best bike shop with the best service in town. The most helpful and reliable bike service technicians I have ever met. Highly recommend this bike shop for all that you need