Customer Testimonials
Great bike !! The young guy that helped me actually talked me into what I needed and not what I thought I needed ! I love the bike and it was the brand I wanted originally as well so a win for me! I’m a specialized guy came in for a trek ended up with specialized!
I went into the store with a list of questions and concerns. The person who helped me came up with a plan to address my issues. Overall, they had the parts that I needed and I left happy with the new changes they made.
Close to home and have everything that we need for biking.
Friendliness of everyone
The people who work at Eddy's are so, so great. Thanks for the great experience yesterday!
Friendly & helpful
I was so appreciative of the time and information that Anthony (I think he worked with me but don’t remember his name, it’s the card I have) gave me. He went above and beyond and I learned so much about electric bikes. It was very helpful to try bicycles that had different features.
Thank you.
Friendly, knowledgeable staff with a huge bike and accessory selection. Would highly recommend Eddie's for all your biking needs.
The staff is beyond friendly; they are exceptionally personable and interactive.
I have been a customer since '94. The past few years have been the best with your service crew. I can't say enough good things about Corey and Jackson. They are amazing.
Service was great. Efficient and fast. Nice people. Great overall experience.
The entire staff there on Sunday was super friendly. They were knowledgeable and the service was very quick. We needed the tube in my daughter’s bike tire to be replaced and we were out of the store in 5 minutes. The price was a little more than a mom and pop shop by our house but I didn’t mind because the service and staff were excellent! Thank you!
Thank you Greg for your help with my wife’s bike. His repairs were quick and spot on. Also when I picked up the bike, I noticed the back light was not working, the young man who waited on me was very knowledgeable and quick to get the light working again. Both of your associates were very customer oriented with good service. Nice job guys.
We came in right when the shop opened at 10am on Sunday morning with a flat tire and it got fixed in 10 minutes - no problems! We appreciate the quick and convenient service.
I recently had the pleasure of working with Eddy's Bike Shop to build a custom dirt jumper bike, and I couldn't be happier with the experience. My main point of contact was Drew, who proved to be an exceptional representative throughout the process.
From the beginning, Drew was incredibly transparent about the components and costs involved in creating my dream bike. He generously shared his expertise, offering numerous valuable tips to help me make informed decisions. Drew went above and beyond by working closely with vendors, ensuring all parts arrived as expected and in a timely manner.
Throughout the build, Drew kept me well-informed of any changes, demonstrating impressive flexibility by holding the various parts at the shop until they were needed. The final product was nothing short of amazing, exceeding my expectations in every way.
I highly recommend Eddy's Bike Shop for anyone seeking a professional, knowledgeable, and customer-focused experience. Drew and the team at Eddy's truly set the bar for what a bike shop should be.
Mac did a great job setting up my new Trek.
The staff is very knowledgeable and helpful.
They get the job done right it’s rare that I have to bring my bike to have something done over
Service tech was very helpful. As usual, but still worth mentioning.
🌟Outstanding customer service that combines professional expertise and friendly, kind dispositions of the entire staff!
Clearly, they like their job!🌟
Excellent service. We have gotten all our bikes and biking related gear from you for years
Service is unparalleled when buying bikes and accessories. Professional, knowledgeable, and friendly staff make the entire experience more enjoyable. Further, seeing the same or familiar faces of staff members increases comfort.
Products are perfect for our family. So wonderful to have this business relationship to motivate us to spend time as a family cycling.
Patient explaining product in real Laymans terms.
Large selection
Everyone was helpful, courteous & knowledgeable.
Thank you for the good service!
Staff is pleasant and thoughtful. Work is carried out as described. Problems are quickly dealt with.
Awesome experience for myself and my son.
quick and easy
Very helpful associates with a ton of knowledge!
The entire gang at Eddy's Bike Shop is top-notch! From the front desk to the service department, they offer great service!