Customer Testimonials
Knowledge and helpfulness
Open every day
We rented ebikes & loved them. We thought the price was very fair
Fast service and tons of bikes and gear!
Always stop at Eddy's Willoughby at the start of my riding season. Knowledgable staff, they get it! Have never felt "sold," just leave ready to ride.
Frank was a great help. He was able to help me find exactly what I needed and he was very knowledgeable. I couldn't have asked for better service!
Service is top notch
Mitch. Nuff said.
Friendly and attentive service. great inventory.
Friendly helpful staff.
Fast respond, friendly staff
it was a great experience. When i brought my 2 bikes in, Mark evaulated the bikes thoroughly so i knew exactly what he thought needed to be done. He said they would be finished in about a week and they actually called me 2 days early to say they were finished. I picked up the bikes. They looked awesome. Now we are ready to ride!
Everyone was friendly and helpful.
Excellent store team and management. Took care of my needs right away without hesitation.
The technician was very helpful and answered all of my questions.
Fast and friendly service. Very pleased
Friendly staff, good.product selection. Night rides!!
Manager very helpful with guidance on the Style of Bicycle for my adventures.
Staff very helpful in placing and receiving thou order.
Tom C was very helpful, offering excellent cycling insight and advice when I purchased my Trek e-bike this week. It was an enjoyable and exciting experience to be able to select from such vast inventory with the guidance of an expert.
Great service and wonderful selection!
Very quick and friendly service!
Staff was very helpful with all my questions.
Experienced mechanics that are very conscientious and do excellent work.
Everything!!
Friendly staff, fast service.
Professional, friendly & knowledgeable staff.
The employees! They are so helpful and knowledgeable. They do such a great job and are so friendly. They do a great job on my bike whenever I take it in for a tune up or have a problem w/ it.
Phil, the sales person was very knowledgeable, helpful, and engaging. I have bought bicycles from other dealers in the past and Phil has definitely been the best sales person that I’ve dealt with. The other sales associates also got along and it seemed like they’d work as a team there, also good inventory, overall great job guys.
Very professional, friendly, speedy service. Highest quality parts and service.
Great Customer Service! Very knowledgeable staff!