Customer Testimonials
The repairs got done sooner than expected. My granddaughter was so excited to get her bike back. The employees were very friendly. They have a wide variety of all sizes of bikes. I would consider purchasing an electric bike from there.
The service is very timely and excellent along with the staff.
We were greeted immediately upon entering the store by an employee. When Dan, our salesman became available he assisted us and encouraged us to try the bikes out that we were interested in. He was very knowledgeable and helpful. Once we selected the best bike for us, he assisted us in purchasing the accessories we wanted.
Staff is very friendly and knowledgeable. Explained the differences between types of bike pumps and helped me make a wise choice. If you have a certain bike in mind that you like, they'll find the perfect fit for you.
They did a brake job for me and it was finished in a matter of hours. Would.have been faster, but understandably there was other jobs ahead of mine. But still.same day. They even added a colored brake cable end to match my bike. Nice touch! Thanks guys! You Rock!
The service is excellent. Employees are knowledgeable and friendly.
Staff very helpful in helping me choose a bike
Awesome service! Products available are high quality. I go to Eddy’s bike shop for all our biking needs.
Bob was very friendly and helpful in finding the seat collar I needed.
Service was quick & efficient.
I recommend Eddy's on a regular basis! The staff is super nice and very competent so I point people in their direction all the time. The advice from the mechanics is practical and pragmatic when it comes to your bike and how you ride it. Eddy's for the win!
Always prompt, courteous, knowledgeable and friendly! Brandon is the best!
Chris came and asked my son (12) and I if he could help us Saturday morning. He helped fit my son with a bike and answered questions about a bike rack. Was very nice and helpful.
Excellent service at Stow location. wide selection of products.
Good product knowledge and helpful ideas. Great store large selection with broad range of products.
Staff was friendly, professional and extremely knowledgeable. Would highly recommend this business for both novice and experienced bikers. Chris M. did an excellent job listening and providing recommendations. They’ve also taken care if all issues after the sale including readjustments, gear and honoring a sale price after the initial purchase. A+ outfit.
I like the input by the professionals who work there. Their knowledge was very good.
The service department personnel were friendly and helpful. They gave an honest assessment of the service that my bike needed and offered options as far as parts that needed replacement. The work was completed when they said it would be done, and my bike is working great.
Customer service still have a problem will be back there Monday
Great bike shop! Knowledgeable staff of cyclists who provide great service!
The salesperson was very friendly and helpful
very informative and pleasant to deal with
Very attentive and helpful service was great!
Professional, knowledgeable, and experienced employees.
Always excellent professional service at a fair price!
I was pleasantly surprised when I took in my bike with a flat tire. The technician took care of it while I waited. Saved me from having to drive another 1.25-hour round trip the next day. Thank you
The friendly and knowledgable people who make Eddy’s great like Bob at the Akron store. Always ready to help with sage advice!
My bike service was done in a timely manner.
Great staff! Knowledgeable, generous with their time, patient
good service tech