Customer Testimonials
Chris was a very knowledgable, pleasant and professional associate.
Knowledgeable and friendly staff
Had a very nice experience as we had a bike transferred from Cleveland to Stowe. When we got to Stow to pick it up, Tom showed us everything about the bike. Very knowledgeable and friendly. Although this shop is well over an hour from my home, I would recommend this shop to anyone looking for a bike.
Helpful staff.
Always enjoy the professionalism and timeliness in your service department.
Quality bikes and great customer service. Friendly and helpful.
Great customer service, knowledgeable employees.
Fast service done on the spot for simple fixes (flat tires).
Everyone was extremely knowledgeable and kind! I am completely new to the bike world and had no clue what I was even looking for. I appreciate how my concerns were taken into account and the sale was about finding the best bike for me, not selling the most expensive bike in the shop. The service is excellent and I will 100% be returning for all of my bike related needs! :)
Immaculate work, fair price, quick turnaround, friendly staff!
Parts in stock for a quick repair
They have a great selection and service department.
Well stocked inventory and the service department staff is just great. I'm always happy with the service.
Since buying my son’s bike there until the last time we walked in with a popped tube and worn down tire, every time we come in the guys there are great. My son loves it. He learns something new and you can tell everyone loves riding !
My sales guy (David) was very knowledgeable! I came in for one bike and left with two.
I appreciated how quickly the store tuned up my bike. I had let them know I wouldn't even have availability to pick it up for weeks, but they didn't de-prioritize it and still had the work completed ahead of their projected scheduled completion date. The staff is incredibly attentive and helpful and they have a wide variety of bikes available, which I always love.
GREAT
The service department was awesome! Thanks.
Knowledgeable staff, good selection
Everything EXCEPT the promotion of e-bikes
Very friendly and helpful staff. Explained everything they were doing. Didn’t sell me anything I didn’t need. Their availability was also impressive—same day service!
Always friendly one on one service from staff. Dave was knowledgeable abd helped guide us on our decision without being pushy. We appreciate you!
Excellent bike mechanics
I needed warranty work on a Specialized Turbo Levo I recently purchased and the mechanic really understood what was needed to get the bike fixed right. After diagnosis he found additional issues that needed to be addressed while it is still under warranty and he made suggestions and followed through.
I have the bike back and it is in new condition.
Thank you for providing excellent service.
The person in charge of services was extremely helpful in helping me fix my problem!
Scott and Joey and Craig were patient and kind. I especially appreciated the assistance Scott showed us. I will be back to make an additional purchase for one or two bikes.
The gentleman Service did a great job. He helped me with a difficult situation. He came up with a plausible solution to try. It worked out and my granddaughter can now enjoy her bicycle. Thanks Norm Dotson.
Knowledgeable and friendly staff and owners
Their service department is knowledgable, reliable and trustworthy
People had great knowledge and solutions to what i needed. A-1 service