Eddy's Bike Shop

Customer Testimonials

Report a concern   May 16, 2026 — Rated 10 out of 10 by D.M. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Came in looking for a MTB for my 5 year old and the help I received in choosing a bike was unmatched. These guys know their stuff and you can tell they enjoy their craft. I’ll be back for sure.

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.H. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

I’m always impressed by the professionalism of the service staff.

Report a concern   May 16, 2026 — Rated 10 out of 10 by D.B. Eddys Bike Shop - Rocky River
What do you like about our products and services?

I stopped in for a helmet and the young man greeted me right away and stepped away from the counter and walked me through the options. He was so helpful and patient. He even recommended a local motorcycle shop nearby to help me with fitted goggles for my dry eye condition when I go on long bike rides. Glad I stopped in. Will go back for sure! Shop local!!!

Report a concern   May 15, 2026 — Rated 10 out of 10 by F.P. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Customer service is awesome and likewise, bike maintenance services.

Report a concern   May 15, 2026 — Rated 10 out of 10 by Wayne Marok Eddys Bike Shop - Stow
What do you like about our products and services?

I thought my bike needed a new battery went in with just the battery, they asked for whole bike and fixed the issue which I was unaware of.

Report a concern   May 15, 2026 — Rated 10 out of 10 by Ann Marie Tylman Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Can’t say enough good things about this these guys! Always so helpful!

I have a Trek Verve 1. Purchased from this location 4/2021. Love this bike!

I have about 1400 miles on it and went in to get a tube replaced and ended up getting two new tires which I did need, but I didn’t know I needed 😂.

Anyways it was a quick service and now I’m ready for the season 🚴‍♀️🚴‍♀️🚴‍♀️🚴‍♀️

Report a concern   May 15, 2026 — Rated 10 out of 10 by K.E. Eddys Bike Shop - Stow
What do you like about our products and services?

The staff was incredibly helpful and friendly. They walked me step by step through the purchase of my new bike rack. They took the time to show me how to mount it to my vehicle and made sure I understood how to mount it.

Report a concern   May 15, 2026 — Rated 10 out of 10 by A.C. Eddys Bike Shop - Stow
What do you like about our products and services?

The people are very nice and helpful. I trust them to do a good job on our bikes.

Report a concern   May 14, 2026 — Rated 10 out of 10 by R.K. Eddys Bike Shop - Stow
What do you like about our products and services?

Very good service!

Report a concern   May 14, 2026 — Rated 10 out of 10 by D.H. Eddys Bike Shop North Olmsted
What do you like about our products and services?

I like the people and they helped me alot

Report a concern   May 14, 2026 — Rated 10 out of 10 by B.B. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Always ready to help. Have accommodated small repairs while I wait! Friendly personnel.

Report a concern   May 14, 2026 — Rated 10 out of 10 by D.S. Eddys Bike Shop - Stow
What do you like about our products and services?

Tuneup on two ebikes. Very quick and perfect condition.

Report a concern   May 13, 2026 — Rated 10 out of 10 by B.F. Eddys Bike Shop - Stow
What do you like about our products and services?

Great timely service!

Report a concern   May 13, 2026 — Rated 10 out of 10 by B.B. Eddys Bike Shop - Stow
What do you like about our products and services?

The service department is always helpful and prompt. I never feel like I am being overcharged.

Report a concern   May 13, 2026 — Rated 10 out of 10 by E.D. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great products, the staff is awesome.

Report a concern   May 13, 2026 — Rated 10 out of 10 by L.Z. Eddys Bike Shop - Stow
What do you like about our products and services?

I brought my Specialized Turbo Creo SL e-bike in because the on/off button was giving me trouble. The mechanic was able to look at my bike immediately, and, fortunately, it only required a battery replacement. I was on my way in 15 minutes. Great service!

Report a concern   May 13, 2026 — Rated 10 out of 10 by S.A.K.B. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Derek is an excellent mechanic and first class service provider,

Report a concern   May 13, 2026 — Rated 10 out of 10 by Glen Pawlak Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Staff is friendly and resolved an issue with product missing items in package. Could stock more essential items like Shimano Brake hoses though I realize it’s not a typical DIY item for most customers.

Report a concern   May 13, 2026 — Rated 10 out of 10 by Melanie Neff Eddys Bike Shop - Stow
What do you like about our products and services?

Eddy's bike repair does a great job of servicing and tune-ups. I've used them for years. The last time I took in one of my bikes— my e-bike— they called and said there was nothing wrong and the battery was just not pushed in hard enough to connect and there was no charge for service. They're knowledgeable, honest and proud of their work —I highly recommend them!

Report a concern   May 13, 2026 — Rated 10 out of 10 by C.J. Eddys Bike Shop - Stow
What do you like about our products and services?

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Report a concern   May 13, 2026 — Rated 10 out of 10 by Jacob Gedeon Eddys Bike Shop - Akron
What do you like about our products and services?

The bike is great and John at Eddys was nice to talk with. Thank you soo much.

Report a concern   May 12, 2026 — Rated 10 out of 10 by M.A. Eddys Bike Shop - Akron
What do you like about our products and services?

Everyone was very friendly store was clean and organized

Report a concern   May 12, 2026 — Rated 10 out of 10 by G.B. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Fit. Quality. Durability.

Report a concern   May 12, 2026 — Rated 10 out of 10 by L.M. Eddys Bike Shop North Olmsted
What do you like about our products and services?

High quality, nice selection

Report a concern   May 12, 2026 — Rated 10 out of 10 by M.D. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Eddy's is a comprehensive bike shop and conveniently right in my neighborhood! I purchased a bike that they had to order in. I was slightly concerned that it might need some adjusting and being new to bike ownership I would have a lot of initial questions. The staff was terrific both in advice and actual modifications. They did it fast while I waited. Being in close proximity to my house might seem insignificant, but it is not for me. I live in a small space and don't have (or intend to get) a bike rack for my car, but I will always be close to this location.

Report a concern   May 12, 2026 — Rated 10 out of 10 by K.S. Eddys Bike Shop - Stow
What do you like about our products and services?

Your staff is extremely knowledgeable and extremely kind and very helpful

Report a concern   May 12, 2026 — Rated 10 out of 10 by Mary Grleeber Eddys Bike Shop - Stow
What do you like about our products and services?

They were amazing! I did exchange the original bike I bought for an ebike and I am so happy I did! Mitch was great and called me after my first ride to see how i was liking it!

Report a concern   May 11, 2026 — Rated 10 out of 10 by Loren Taylor Eddys Bike Shop - Stow
What do you like about our products and services?

I LIKE THAT FOR THE MOST PART YOU HAD STUFF IN STOCK AND I DIDNT HAVE TO ORDER IT AND WAIT AND WAIT THE DUDE HAD ALOT OF KNOWLEDGE EXTREMELY HELPFUL HOURS ARE GREAT

Report a concern   May 11, 2026 — Rated 10 out of 10 by R.B. Eddys Bike Shop - Stow
What do you like about our products and services?

Jackson was tremendous

Report a concern   May 10, 2026 — Rated 10 out of 10 by S.M. Eddys Bike Shop - Stow
What do you like about our products and services?

When I have had a problem with a product purchased at Eddy’s, you have always been helpful and made things right.


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