Customer Testimonials
Hood people work here
krista was very pleasant and patient helping me pick out my first bike! she was also very helpful in getting me the things i needed to ride it home that day, like a helmet, a lock, kick stand, and mirror. she made the whole process feel way less intimidating than i thought it was going to be. she was also very patient with me while i used a bunch of personal gift cards i had that i wanted to use. there was a small over charge in my order that the shop discovered hours after i got home. Krista called me to let me know about it - I really appreciate her honesty.
Quality and selection. Knowledgeable staff. No pressure sale.
Always reliable friendly and trustworthy!
My bike is better than new after it was serviced. Thank you.
best service!
Large selection and quality.
I am in the process of buying gear and a mountain bike from Eddy's Stow. The staff there is wonderful and very helpful. I've been going there weekly to buy gear I am going to need before I buy my bike from them in two weeks. I have been ordering parts online on the website and picking them up in store. The advice and help I have received making my decisions has been extremely helpful and I'm truly looking forward to them being my regular shop. Shout out Mac and Triston for all of their help and their chats. Will be a customer of Eddy's as long as they stay open.
Eddy's always has spare parts I need. Everything they sell is of the highest quality. The people at Eddy's are knowledgeable and very courteous. Customer service is the best.
Very friendly and helpful. I had a flat and couldn't get the tire off the rim but your guys did it in seconds. Also replaced a tube I brought in that turned out to be useless. That tube had been in my saddle bag for emergencies.
Great service as always, even on a warranty repair for a bike I purchased elsewhere due to availability / my size.
Great selection and friendly, knowledgeable staff.
Drove by, and saw store
great customer service
The staff at Eddy’s Bike Shop in Stow is so friendly and helpful to cyclists of all stages. I’m a beginner cyclist. George set me up with a Wahoo! indoor trainer and I use it along with Zwift app as part of my workout routine. George took the time to explain to me the setup for the indoor trainer and how to use it along with the app.
Eddys has been there for me throughout my cycling journey. My next step is to get a bike rack, which I plan to buy from Eddys as well.
Thank you!
The entire store was helpful. From the young gentleman in parts that answered all my questions about changing a tire, to the guy that helped make sure I bought the right kickstand, to all the guys at the front desk that answered every question my eleven year old asked (and he asked a lot of questions!). Just a great experience.
Great selection, and James was very helpful!
Products are high quality, the staff is very helpful, knowledgeable & friendky
They have a good variety of bikes and accessories at reasonable prices.
I have also used their maintenance shop and have been happy.
I was looking to upgrade my current Trek and went into the North Olmsted store. Joey helped me out and showed me all the bikes that fit what I was looking for. Joey was super nice and knowledgeable. He was able to answer all of my questions and made me feel confident with my new purchase. I ended up getting the Trek FX 3 which I can wait till spring now!! Thank you again. First name removed M.
Great selection of all kinds of bicycles and related equipment. Knowledgeable and friendly staff who make the buying experience very easy and enjoyable.
The team at Eddys always makes sure my bikes are dialed in and ready for action.
Everyone in the service area is welcoming, knowledgeable, and willing to help in all situations.
JB did some repairs for me. Always great service done right and on time. Couldn’t be happier. I wouldn’t bring my bikes anywhere else.
Store staff very competent,
Excellent selection of products, top notch mechanics and reasonable prices.
The team was knowledgeable, friendly and helpful. My grandson, 6 1/2 needed a new bike that should last him til his teen and found a Trek. He loves it!
Service was great and value too. I've been a Eddy's customer for multiple generations and am never disappointed!
Services - people are very helpful. they do not rush me. also, most consumers, like myself, are not that knowledgeable and the staff is patient and answers my questions.
So, while I was talking up front to Chris and not having much time to look and try on road shoes. The other Chris surprised me and came back to the front counter, while still talking with the other (older Chris who's wife works at Akron General Medical Center) and surprised me with a pair of Shimano road cycling shoes. They were a perfect replacement for the 19 year old specialized i bought from Eddy's, in 2007. Thank you Chris for going out of your way and seeing my need. You went above and beyond. I appreciate that!
Regards,
Dominic Calvarese
Always pleased. You'd think you guys would stop sending me feedback requests when I always give you guys 500 stars and say nice things about you on Google.