Customer Testimonials
Friendly,timely service
Ben is a friendly, helpful young man. He greeted us and offered help right away. Very impressed with him and his work ethic.
Alex was helpful too. He was showing Ben how to check us out, get the bike from Stow store, etc. Personable.
Very helpful and very friendly staff!
they are high quality
Staff is great, does good work at reasonable fee.
Guys in the shop were super helpful, fixed my bike on the spot and helped me put it back on my bike rack.
Eddy's rocks!!! I've known Jim Sr. and his son for many years. Great service, they truly love all forms of cycling and I wouldn't go anywhere else for my biking needs.
Great service department!!
Have brought 2 bikes there for Tune ups and repairs. Staff is extremely friendly and have a great deal of knowledge. They don't try to oversell you things you don't need. Everything is ready when they say it will be.
I was surprised when the technician fixed my flat tire right away. I thought I would have to leave it to be completed sometime in the future.
Everything was very straighforward and the service was delivered on time and competitvely priced.
Mechanics know what they are doing, are passionate, and are very informative. Good people!
Received same day service at a very fair price.
you fix the problems i have with my terra trike, with a smile.
Great bikes, service and sales. Never an upsell.
I love the wide selection of bikes and bike products at your location. On a ride that morning, my rear derailer cable snapped. I went straight to your store, fully expecting to leave my bike for a week. The service man was able to replace my cable within 30 minutes. I was very appreciative getting my bike back the same day.
I believe that Eddy’s actually cares about its customers. Great staff in the repair section as well.
Ive been going to Eddy's bike shop (in Akron originally) since I was a little girl! My dad brought me there all the time, as an avid cyclist. Highly reccomend and excellent customer support as always.
Everyone is extremely knowledgeable and very helpful to answer questions
The team has always fixed my bike very quickly.
Great Service
Always friendly knowledgeable and do a good job.
Professional service every time I walk into the store. No matter the problem they have an answer. The staff is very knowledgeable.
Fantastic experience the store had a great selection of bikes to choose from and although I knew which ones I was particularly interested there’s enough variety there for anybody to find a bike. Everybody was helpful and easy to work with great job guys.
We rented bikes and it was super easy and the staff was super nice and helpful!
Great customer service with exceptional knowledge. Needed some help and advice as I am newer to the cycling world. Definitely coming back for more. Great team.
Great people there. They always do their best to take care of your needs!
The individual attention is first class. Mitch was very knowledgeable and a great help in selecting a new bike. I highly recommend Eddy’s.
I had a replacement wheel sent to Eddys while on tour. They held it for me and allowed me to borrow space to install it. I picked up a new seat post and a few other things. Lots of people came in and out. I watched them treat everyone with kindness as they efficiently answered questions and worked on bicycles. Good people. Good bike shop. Thank you Eddy’s in Rocky River!
Fair price, nice workers