Customer Testimonials
Bryan was very helpful in Service at the store. Ron did a good job in sales.
One concern I had is earlier in the week i called in to get an idea on the cost to repair my bike. I was transferred to the service department for help and was on hold for 5-10 minutes. I gave up and hung up. But since you are one of the few bicycle shops in the area with a reputation of a good service department I did not give and tried another time and got through. Just so you know, had there a lot of other options i would have gone somewhere else, Nevertheless I am satisfied.
Staff was great, ordered the bike online and they started setting it up on arrival. They made sure it fit my wife and while they finished the setup helped her pick out some accessories.
The personal in the shop are are friendly and helpful it is a good place shop.
Great selection of products and very knowledgeable and helpful staff. Thank you!
The tuneups and other services performed by Eddy’s Bike shop made a huge improvement for both my wife’s bike and my bike. Thank you and much appreciated.
I'm still cautious about the change from Century Cycles. The fact that I can work with the trusted team members that have helped me for years keeps me coming back.
Service is excellent. Nice selection of bikes
The employees at Eddys were very knowledgeable on the bikes I was looking at and there was no pressure to buy i was able to take my time and look at the bikes I wanted to see
Prompt, friendly, and knowledgeable service.
Service was excellent!! Drew took his time with me initially choosing a bike that fit my needs. He listened as I told him how I ride and what I want to achieve.
When I picked up my bike I had a few items that needed to be put on and I forgot the magnet for my computer. The mechanic(don't know name) had several so I wouldn't have to make another trip. Busy on day of pickup, left bike for mechanic to install my items. Drew called next day verifying my hitch size for carrier, told him I was passing on one from store(out of my price range). He seemed just a little disappointed but wanted me to be happy and comfortable with my purchases. Also told me that he and another mechanic were staying late to finish up a few bikes and told me mine would be ready the next day for pickup-it was!
Picked it up Friday, mechanic set my seat for me and put it in the backseat of my car.
I couldn't be happier with my purchase, just wish I could have thanked Drew for the great service from beginning to end!
Great advice from knowledgeable mechanics, fantastic service, reasonable cost, and so much more. Kudos for Jackson!
Very friendly, do great work
The people. Matt’s got a great team. And the remodeling is perfect. Bravo!
Serious on my bike was very, very good
Excellent service department, knowledgeable staff
Good inventory in the showroom
Staff is extremely knowledgeable of all bikes and goes into extreme detail when recommending a bike as well as after purchase.
Awesome service
Large assortment of bikes. Knowledge staff.
I feel the service is excellent. When I bought a new E-bike, it was prepped while I waited. This saved me making TWO roughly 30 mile trips. (one way)
Matt’s the best. Efficient knowledgeable friendly. Thank you. —First name removed
Great inventory and knowledgeable people.
The best personal ever. Everyone I have talked with is very knowledgeable and helpful.
Great customer service
Andre is a great asset in your service dept. Very informative and helpful.
Good selection in store, very helpful staff
Friendly, knowledgeable employees. Prices might be a little high....
Good workmanship, honesty, and prompt.
Customer service has always been top notch for me. I'm a recreational rider and staff has always been patient to answer my questions about basic bike knowledge.
The service and the people in the building were very nice and answered all questions I had to ask