Customer Testimonials
you take the time to talk about the new products.
I went to the Stow store because I had found out that you had a large inventory of cycling shoes. Tristan helped me find the shoes that I wanted, and had helpful advice about different styles. I left with a pair of shoes that I really like, and they were on sale so the price was very good as well. I would certainly go back to this store, I've already recommended it to friends.
You're welcome to use my comments, but not my name and email address.
Exceptional customer service!
Great service
Very knowledgeable and welcoming. High quality work and service.
Excellent advice and selection. The bike was prepped and ready as promised.
Excellent service
Always great service and people. Would recommend anyone to them.
Client service was world class—the staff was super helpful, friendly, and really helped me find what I was looking for. Could not recommend the store enough.
Awesome.
I have been always very happy with service and answers to questions I have.
I find the staff very knowledgeable.
Bike repair
Tristan was great!! I appreciated him getting my son two bikes he was considering and the prompt communication about when they came in. Everyone was very nice!
Quick and efficient
Took my bike in for service, I was greeted when I walk in the door. Walked over to service. Your service team was super kind and took the time to answer all my questions and explain the diffrent service packages. I was very happy with my experience at the Willoughby Location.
Bob was very helpful in assisting making my bike selection and accessories.
Your staff
Every one is always very helpful
I always have had a good experience at Eddy’s!
Great service and prices
Great seevice
Products- lightweight
The guys at the shop are very friendly and knowledgable. They always take care of my bikes and equipment professionally
Really nice staff!
Knowledgeable friendly staff. Great selection.
Personal attention. They seemed to genuinely want me to be satisfied. The work turned out better than I expected.
Mike was a terrfic sales rep, not only helping us find what we came looking for but then guiding our thoughts on something that we hadn't thought about buying until we saw it in the store. Great job!
When we came to pick up the Burley cargo trailer, Deb helped compare that vs. the one that we really should have gotten.....based on our needs and anticipated usage. I didn't see the logic until she took me through her experience with her dogs.....and she was totally right! Thank you.
Bike looks brand new after service!
Very knowledgeable
I had great service. I had a complete tune up on my bicycle done, the work was great. My bike is like brand new.
Very freindly and knowledgable employees.
Highly recommend Eddys.