Eddy's Bike Shop

Customer Testimonials

Report a concern   November 19, 2019 — Rated 10 out of 10 by David Tiffany Thorne Eddy's Bike Shop Stow
What do you like about our products and services?

Knowledgable, helpful staff. Good selection and inventory. Delivering a quality product, consistently.

Report a concern   November 19, 2019 — Rated 10 out of 10 by K.C. Eddy's Bike Shop Stow
What do you like about our products and services?

The employee who helped me was very friendly and knowledgable. He took the time to explain what my bike needed and why. He made me feel like I was important as a customer. I also spoke to another employee about an indoor trainer for my bike and he really took the time to explain what was available and differences between the various models. Truly great customer service from your staff!

Report a concern   November 18, 2019 — Rated 10 out of 10 by T.T. Eddy's Bike Shop Stow
What do you like about our products and services?

Product knowledge, staff professionalism.

Report a concern   November 18, 2019 — Rated 10 out of 10 by Adam Small Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Friendly and helpful staff they go out of their way to help you get the right items

Report a concern   November 18, 2019 — Rated 10 out of 10 by P.G. Eddy's Bike Shop Stow
What do you like about our products and services?

Great service. And store. Have bought many bikes there

Report a concern   November 17, 2019 — Rated 10 out of 10 by D.R. Eddy's Bike Shop Stow
What do you like about our products and services?

Great inventory and top shelf personal service.

Report a concern   November 17, 2019 — Rated 10 out of 10 by R.W. Eddys Bike Shop North Olmsted
What do you like about our products and services?

The sales people were very attentive & helpful without being pushy

Report a concern   November 17, 2019 — Rated 10 out of 10 by Patrick Saueressig Eddy's Bike Shop Stow
What do you like about our products and services?

You have a knowledgeable, friendly staff and competitive prices. What’s not to like?

Report a concern   November 17, 2019 — Rated 10 out of 10 by J.S. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

You had just what I needed and your salesman Brandon was very friendly and helpful.

Report a concern   November 16, 2019 — Rated 10 out of 10 by Javier Rey Eddy's Bike Shop Stow
What do you like about our products and services?

Jackson was very helpful with my warranty.

Report a concern   November 16, 2019 — Rated 10 out of 10 by J.W. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Always the best.

Report a concern   November 16, 2019 — Rated 10 out of 10 by D.D. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Friendly and helpful staff. Been to the shop several times in the past few years, and have never felt ignored or neglected--even when it's clear we're just browsing.

Report a concern   November 14, 2019 — Rated 10 out of 10 by J.S. Eddy's Bike Shop Stow
What do you like about our products and services?

I walked in looking for a BMX bike. The gentleman that helped me did so professionally and without any pressure!

Report a concern   November 14, 2019 — Rated 10 out of 10 by M.S. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Eddy's has a nice selection and a wide variety of bikes for all ages and skills. The staff is super knowledgeable and eager to share tips on bike maintenance and places to ride. They do a great job matching up a rider with the ideal bike. They have outfitted our whole family with bikes.

Report a concern   November 12, 2019 — Rated 10 out of 10 by Barbara Zugajyakunich Eddy's Bike Shop Stow
What do you like about our products and services?

The staff is helpful, knowledgeable and friendly.

Report a concern   November 11, 2019 — Rated 10 out of 10 by W.B. Eddy's Bike Shop Stow
What do you like about our products and services?

Everyone is very helpful and willing to answer questions. All products in the store are good quality and reasonably priced! Thank you!!!

Report a concern   November 11, 2019 — Rated 10 out of 10 by Steve Fried Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Josh in service at the Willoughby Hills branch was great at understanding my problem on my Trek carbon road bike and explaining the repairs!

Report a concern   November 11, 2019 — Rated 10 out of 10 by Constantine Marinis Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Excellent Service provided. Friendly staff

Report a concern   November 11, 2019 — Rated 10 out of 10 by Donald Darby Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Patient staff and thorough

Report a concern   November 11, 2019 — Rated 10 out of 10 by H.R. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

I needed new bike tires and the staff at Eddy's was very helpful in making the selection. As such, I bought two tires and they installed them while I waited. They made sure I had coffee and a seat while I waited. I'll definitely return in the spring and ask them to tune up my bike, or whenever I have a need for work on my bike.

Report a concern   November 10, 2019 — Rated 10 out of 10 by N.S. Eddy's Bike Shop Stow
What do you like about our products and services?

Always helpful, listens to my needs and makes informed suggestions. Large selections of items for my cycling needs

Report a concern   November 10, 2019 — Rated 10 out of 10 by M.D. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Knowledgeable staff is always able to help.

Report a concern   November 10, 2019 — Rated 10 out of 10 by C.S.Q. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

We are just leisure bike riders & don't know much about bikes. Sales person was patient with us and very knowledgeable about the products. Purchased a bike seat and rack. Did not feel rushed to make decision. Also the bike tech helped answer questions and options to try about the gears on bike that were not working correctly. Everyone is store was extremely friendly & wonderful to deal with. All were also very knowledgeable (I know I said that already, but worth mentioning again!)

Report a concern   November 10, 2019 — Rated 10 out of 10 by T.L. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Very friendly

Report a concern   November 10, 2019 — Rated 10 out of 10 by Bob Heysek Eddy's Bike Shop Stow
What do you like about our products and services?

I had a few issues with the bike that I had and after my service guy (Jackson) looked into it he suggested making a warranty claim. And after he did that Specialzed agreed to replace the bike. Jackson really went to bat for me and he and Eddy’s are a first class organization. Thanks to Jackson and Eddy’s. They also took care of me even though I bought the bike from another dealer who had given up his franchise. Thank You again

Report a concern   November 9, 2019 — Rated 10 out of 10 by A.J. Eddy's Bike Shop Stow
What do you like about our products and services?

Did not try to oversell there services. Told me what I needed and that was it.

Report a concern   November 9, 2019 — Rated 10 out of 10 by J.B. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great service.

Report a concern   November 9, 2019 — Rated 10 out of 10 by P.V. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Friendly & knowledgable staff, reasonable prices!
Thanks!

Report a concern   November 9, 2019 — Rated 10 out of 10 by Eric Tawney Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Very personalized service and willingness to truly help.

Report a concern   November 9, 2019 — Rated 10 out of 10 by Peter Anderson Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Eddy's has what I need to bike in in the park in the dark- in any weather!


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