Customer Testimonials
Quality products and service.
Large store lots of inventory
Very prompt and professional service. Very much appreciated.
Chris was very helpful!
great service! quick considerate, timely
Once again, the guys at Eddy's gave me a ton of their time and attention. I asked for a couple small things on my current bike and was looking for a new ride. They had a disturbingly small number of road bikes to test ride but it's the end of the season and stocks are naturally low. Nonetheless, they where great. Tried 3 options that were in stock and they gave me great feedback and are helping me find the right bike. They're always generous and fun to talk with.
Great array of road cycling products and an expert staff to handle any repair or modification.
Great selection
I felt comfortable checking everything out
Salespeople were knowledgeable and took care with all of my questions.
Great selection of bikes
I walked in with a bike that had a flat tire. A few minutes later I walked out with a fixed bike. Fast, affordable, and friendly.
What more do you want?
Dave Jackson
2018 Podcaster Hall of Fame Inductee
Podcast Consultant, Speaker, Author
www.schoolofpodcasting.com
I’m please with the bike I got and the salesperson, Mitch was great. He explained everything to me and answered any questions. He helped me get the bike in my car.
Good selection. Knowledgeable staff.
The young guy that waited on me took all the time we needed to find the brake cable length that I was looking for.
Amazing team
Professional staff! Excellent advisors.
I love Eddys bike shop in Rocky River OH. I am always treated with kindness, they make you feel like family. Krista took her time with me and answered all my questions. I purchased an Electra Townie Go and I love my new E bike.
Solid mechanics
Friendly knowledgable staff. Good inventory. Quick service!
Always helpful!
The service was prompt. Bicycle experts at Eddys make it easy.
Broad range of products and knowledgeable employees
The mechanics at the Montrose store are very good and have a very good turn around time. They also give out good advice on how to avoid future problems.
Good people. Good products.
Got great insight and assistance from a maintenance tech.
good people
Staff and all around great experience
Thank you very much for your recent assistance at the North Olmsted location. I purchased two TOWNIE bikes this year for the family and i experienced a slight problem with one and wanted a new mirror installed on the other. The sales / repair staff were very professional, courteous and respectful of my time and concern. They resolved the problem within 1/2 hr. and installed the mirror on the 2nd bike. I threw a few bucks in their breakfast jar, but will be back soon with bagels for the gang!
Good riding / First name removed
Wide variety of bikes and accessories. I was very pleased with the service. The staff were extremely knowledgeable snd helpful all around. My new bike was assembled and ready for pickup promptly. Since this was my first visit, I was more than satisfied all around.
Alex, our salesperson was very helpful. I was getting my nine year old grandson a bicycle helmet, and Alex was very patient, and was able to help us find what Jack wanted. I was very pleased with the selection, and plan on getting a granddaughter a helmet here as well.
I was going to give it 10 points, but one item’s packaging was damaged. The product itself was not damaged.

Big selection of bikes and accessories in store. It makes a difference to be able to see and try things in person and talk to someone.