Eddy's Bike Shop

Customer Testimonials

Report a concern   March 24, 2025 — Rated 10 out of 10 by E.J. Eddys Bike Shop North Olmsted
What do you like about our products and services?

A very nice shop and helpful staff.

Report a concern   March 24, 2025 — Rated 10 out of 10 by Jordan Newsome Eddys Bike Shop - Stow
What do you like about our products and services?

Great group of people, extremely nice and knowledgeable, I am now a customer for life!

Report a concern   March 24, 2025 — Rated 9 out of 10 by C.K. Eddys Bike Shop - Stow
What do you like about our products and services?

Jackson and Andre provided excellent repair/maintenance work on short notice, and I was able to complete my planned ride that day (after experiencing unexpected problems)

Report a concern   March 24, 2025 — Rated 10 out of 10 by D.S.Z. Eddys Bike Shop - Stow
What do you like about our products and services?

Great selection of products. Service has always been very good. Friendly staff.

Report a concern   March 24, 2025 — Rated 10 out of 10 by C.E. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The service and the people in the building were very nice and answered all questions I had to ask

Report a concern   March 24, 2025 — Rated 9 out of 10 by John Wallbrown Eddys Bike Shop - Stow
What do you like about our products and services?

Bryan was very helpful in Service at the store. Ron did a good job in sales.

One concern I had is earlier in the week i called in to get an idea on the cost to repair my bike. I was transferred to the service department for help and was on hold for 5-10 minutes. I gave up and hung up. But since you are one of the few bicycle shops in the area with a reputation of a good service department I did not give and tried another time and got through. Just so you know, had there a lot of other options i would have gone somewhere else, Nevertheless I am satisfied.

Report a concern   March 24, 2025 — Rated 10 out of 10 by J.S. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Staff was great, ordered the bike online and they started setting it up on arrival. They made sure it fit my wife and while they finished the setup helped her pick out some accessories.

Report a concern   March 24, 2025 — Rated 10 out of 10 by E.H. Eddys Bike Shop - Stow
What do you like about our products and services?

The personal in the shop are are friendly and helpful it is a good place shop.

Report a concern   March 23, 2025 — Rated 10 out of 10 by K.L. Eddys Bike Shop - Stow
What do you like about our products and services?

Great selection of products and very knowledgeable and helpful staff. Thank you!

Report a concern   March 23, 2025 — Rated 10 out of 10 by S.O. Eddys Bike Shop - Stow
What do you like about our products and services?

The tuneups and other services performed by Eddy’s Bike shop made a huge improvement for both my wife’s bike and my bike. Thank you and much appreciated.

Report a concern   March 23, 2025 — Rated 9 out of 10 by K.R. Eddys Bike Shop - Rocky River
What do you like about our products and services?

I'm still cautious about the change from Century Cycles. The fact that I can work with the trusted team members that have helped me for years keeps me coming back.

Report a concern   March 23, 2025 — Rated 10 out of 10 by B.P. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Service is excellent. Nice selection of bikes

Report a concern   March 23, 2025 — Rated 10 out of 10 by Enoch Hamilton Eddys Bike Shop - Stow
What do you like about our products and services?

The employees at Eddys were very knowledgeable on the bikes I was looking at and there was no pressure to buy i was able to take my time and look at the bikes I wanted to see

Report a concern   March 23, 2025 — Rated 10 out of 10 by R.G. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Prompt, friendly, and knowledgeable service.

Report a concern   March 23, 2025 — Rated 10 out of 10 by M.J.M. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Service was excellent!! Drew took his time with me initially choosing a bike that fit my needs. He listened as I told him how I ride and what I want to achieve.
When I picked up my bike I had a few items that needed to be put on and I forgot the magnet for my computer. The mechanic(don't know name) had several so I wouldn't have to make another trip. Busy on day of pickup, left bike for mechanic to install my items. Drew called next day verifying my hitch size for carrier, told him I was passing on one from store(out of my price range). He seemed just a little disappointed but wanted me to be happy and comfortable with my purchases. Also told me that he and another mechanic were staying late to finish up a few bikes and told me mine would be ready the next day for pickup-it was!
Picked it up Friday, mechanic set my seat for me and put it in the backseat of my car.
I couldn't be happier with my purchase, just wish I could have thanked Drew for the great service from beginning to end!

Report a concern   March 23, 2025 — Rated 10 out of 10 by Terry/Rita Sappenfield Eddys Bike Shop - Stow
What do you like about our products and services?

Great advice from knowledgeable mechanics, fantastic service, reasonable cost, and so much more. Kudos for Jackson!

Report a concern   March 22, 2025 — Rated 10 out of 10 by R.K. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Very friendly, do great work

Report a concern   March 22, 2025 — Rated 10 out of 10 by P.J.O. Eddys Bike Shop - Rocky River
What do you like about our products and services?

The people. Matt’s got a great team. And the remodeling is perfect. Bravo!

Report a concern   March 22, 2025 — Rated 10 out of 10 by J.S. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Serious on my bike was very, very good

Report a concern   March 22, 2025 — Rated 10 out of 10 by C.R. Eddys Bike Shop - Stow
What do you like about our products and services?

Excellent service department, knowledgeable staff

Report a concern   March 22, 2025 — Rated 10 out of 10 by D.F. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Good inventory in the showroom

Report a concern   March 22, 2025 — Rated 10 out of 10 by Tim Ryon Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Staff is extremely knowledgeable of all bikes and goes into extreme detail when recommending a bike as well as after purchase.

Report a concern   March 22, 2025 — Rated 10 out of 10 by S.W. Eddys Bike Shop - Stow
What do you like about our products and services?

Awesome service

Report a concern   March 22, 2025 — Rated 10 out of 10 by M.K. Eddys Bike Shop - Stow
What do you like about our products and services?

Large assortment of bikes. Knowledge staff.

Report a concern   March 22, 2025 — Rated 10 out of 10 by R.C. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

I feel the service is excellent. When I bought a new E-bike, it was prepped while I waited. This saved me making TWO roughly 30 mile trips. (one way)

Report a concern   March 22, 2025 — Rated 10 out of 10 by J.E. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Matt’s the best. Efficient knowledgeable friendly. Thank you. —First name removed

Report a concern   March 22, 2025 — Rated 10 out of 10 by J.M. Eddys Bike Shop - Stow
What do you like about our products and services?

Great inventory and knowledgeable people.

Report a concern   March 21, 2025 — Rated 10 out of 10 by Tom Nemeth Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The best personal ever. Everyone I have talked with is very knowledgeable and helpful.

Report a concern   March 21, 2025 — Rated 10 out of 10 by D.P. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great customer service

Report a concern   March 21, 2025 — Rated 10 out of 10 by Rob Haskell Eddys Bike Shop - Stow
What do you like about our products and services?

Andre is a great asset in your service dept. Very informative and helpful.


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