Eddy's Bike Shop

Customer Testimonials

Report a concern   July 6, 2020 — Rated 10 out of 10 by Paula Carr Eddy's Bike Shop Stow
What do you like about our products and services?

Honesty, quick, and knowledgeable about their products. Service Center is awesome!

Report a concern   July 6, 2020 — Rated 10 out of 10 by Britni Skoda Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Zack was extremely efficient and helpful! I love my new bike!

Report a concern   July 6, 2020 — Rated 10 out of 10 by A.H. Eddy's Bike Shop Stow
What do you like about our products and services?

Very professional $ helpful

Report a concern   July 6, 2020 — Rated 10 out of 10 by Simon Hornung Eddy's Bike Shop Stow
What do you like about our products and services?

Friendly & knowledgeable staff. No pressure to buy and took the time to educate me on what type of bike would be best suited for what i needed.

Report a concern   July 6, 2020 — Rated 10 out of 10 by A.D. Eddys Bike Shop Akron
What do you like about our products and services?

Several guys in the store asked me if I needed help- I appreciated that!

Report a concern   July 5, 2020 — Rated 10 out of 10 by J.B. Eddy's Bike Shop Stow
What do you like about our products and services?

Thankyou

Report a concern   July 5, 2020 — Rated 10 out of 10 by A.A. Eddy's Bike Shop Stow
What do you like about our products and services?

* Excellent products
* Excellent quality
* Chris MacMasters' knowledge and willingness and ability to make recommendations was extremely helpful
* Chris's commitment to match the right bike with my needs
* Chris's hard work to get the Verve 2 to me asap.
Constructive Feedback:
* Owner/Manager should honor the stated price match guarantee on accessories. Otherwise, a negative customer perception is created which can affect customer loyalty.

Report a concern   July 5, 2020 — Rated 9 out of 10 by G.P. Eddy's Bike Shop Stow
What do you like about our products and services?

The exact BMX bike, after combing through northeast Ohio bike websites, Eddy's Bike shop had the one make and model my son wanted.

Report a concern   July 5, 2020 — Rated 10 out of 10 by Dave Litchney Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Needed White wall tire's for a banana bike (special order). They were able to complete the order in a timely manner and for a fair price.

Report a concern   July 5, 2020 — Rated 10 out of 10 by James Williams Eddy's Bike Shop Stow
What do you like about our products and services?

It’s hard to find a mountain bike right now - I’ve been searching everywhere. Was told to check Eddy’s out so I did and two days later I’m walking out with the bike I’ve been wanting. Great customer service to top it off.

Report a concern   July 5, 2020 — Rated 10 out of 10 by N.Z. Eddy's Bike Shop Stow
What do you like about our products and services?

Same day turn around in the middle of summer for new tires and tubes on my road bike! Fantastic service even though I know service was swamped. I really appreciated it and my associate (didn’t get his name, but he had a beard) was fantastic and helpful. Top notch and thanks so much!

Report a concern   July 5, 2020 — Rated 10 out of 10 by Michael Martini Eddy's Bike Shop Stow
What do you like about our products and services?

Cory and the service department got me back on the road same day to enjoy the holiday weekend! Thanks guys!

Report a concern   July 5, 2020 — Rated 10 out of 10 by M.F. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Excellent help from employee. Spent over an hour helping me find what I needed. Expert advice and willing to work within my budget.

Report a concern   July 5, 2020 — Rated 9 out of 10 by P.D. Eddy's Bike Shop Stow
What do you like about our products and services?

knowledge of the product you intend to buy.

Report a concern   July 5, 2020 — Rated 10 out of 10 by E.S. Eddy's Bike Shop Stow
What do you like about our products and services?

Top of the line everything!

Report a concern   July 5, 2020 — Rated 10 out of 10 by Sal Masciarelli Eddys Bike Shop Akron
What do you like about our products and services?

Awesome friendly staff! Quick and knowledgeable. Support your local businesses!

Report a concern   July 5, 2020 — Rated 10 out of 10 by L.R. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Always get a helpful employee when I enter their store. I take my bike in every spring for a check-up and never have a problem with it. Stopped by the other day and all employees seemed very serious about keeping their customers safe and folllowing safety guidelines of only a few customers in the store at a time.

Report a concern   July 5, 2020 — Rated 10 out of 10 by M.P. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Friendly staff

Report a concern   July 5, 2020 — Rated 10 out of 10 by J.V. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Friendly

Report a concern   July 4, 2020 — Rated 10 out of 10 by Alan Goldweber Eddy's Bike Shop Stow
What do you like about our products and services?

My wife speaks highly of your company.

Report a concern   July 4, 2020 — Rated 10 out of 10 by K.M. Eddy's Bike Shop Stow
What do you like about our products and services?

We like the fair prices and helpful service.

Report a concern   July 4, 2020 — Rated 10 out of 10 by J.D. Eddy's Bike Shop Stow
What do you like about our products and services?

I found the customer service to be very good. I was promised a date and receive a text to pick my bike up on date promised. The service person could have been a little more friendly, it's like he was holding back.

I ask for my bike to be tuned up and didn't like that I had to pay for my bike in advance????

Report a concern   July 4, 2020 — Rated 9 out of 10 by Bob Hoff Eddy's Bike Shop Stow
What do you like about our products and services?

Selection

Report a concern   July 4, 2020 — Rated 10 out of 10 by G.V. Eddy's Bike Shop Stow
What do you like about our products and services?

Good service, good knowledge, pleasant experience.

Report a concern   July 4, 2020 — Rated 10 out of 10 by L.S. Eddy's Bike Shop Stow
What do you like about our products and services?

Prompt courteous and efficient.

Report a concern   July 4, 2020 — Rated 10 out of 10 by Anthony Bowen Eddy's Bike Shop Stow
What do you like about our products and services?

My wife and I were visiting Ohio from Delaware and needed to upgrade to new bikes. Tom took great care of us and we left with 2 awesome e bikes. Eddy’s is the best bike shop I’ve ever been to and I’ve been to many.

Report a concern   July 3, 2020 — Rated 10 out of 10 by Ben Becker Eddy's Bike Shop Stow
What do you like about our products and services?

Got the Burley Minnow as a birthday gift today and I’ve already taken it out twice! I love it so far. Thanks for the great service as always

Report a concern   July 3, 2020 — Rated 10 out of 10 by Shawn Ritz Eddy's Bike Shop Stow
What do you like about our products and services?

Everybody I worked with went out of their way to provide great customer service. What started out as a tire purchase and return turned into a brand new bike. That only happened because of the great attitude and small town business atmosphere.

Report a concern   July 3, 2020 — Rated 10 out of 10 by G.N. Eddy's Bike Shop Stow
What do you like about our products and services?

We were quite surprised by the large selection of bikes on hand. The store was in a nice area and the employee who waited on us was very pleasant. It was worth the hour and 45 minute ride to purchase my bike.

Report a concern   July 3, 2020 — Rated 9 out of 10 by J.C. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

people on staff actually KNOW about bicycles; are very willing to share information with customers.


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