Customer Testimonials
Great service at the Rocky River location!
I'm a people person. I met Matt when I came in the other day. Somebody I trust. Simple as that. I've been there when it was Century Cycle. Looks like it's in good hands
Employees knowledge and service.
Knowledgeable staff, explain product functions and features. Inspection Ted and made key adjustments before product is given to the customer.
My sales person was great to work with and wii recommend your store to friends and family.
The products. Many different ones to choose from, and well displayed.
The service was excellent, they problem solved my situation and came up with a solution.
I was immediately taken care of.
Great product selection and fast, knowledgeable service!
Very friendly and helpful sales staff.
Jimmy is awesome!!
For many years I avoided Eddie's because if the staff didn't know you, they weren't inclined to be of assistance; it was like you had to be in the "inner circle." Something has changed and, now when I go in, they're very helpful.
Nice team at the North Olmsted location. Very helpful.
Without meaning to be, I was a difficult customer. Even so, the staff always treated me with patience, understanding and respect. Spin used to be my go-to bike shop, but it’s Eddys now.
Awesome customer service! Would definitely recommend. Affordable, prompt, friendly!
Staff is very knowledgeable about cycling; also able to recommend products based on customer interests. Very helpful staff and wide variety of products in store.
the sales person was awesome, knew what he was talking about
Eddy’s has a good selection of anything you want. If they don’t have it stock they will order it for you. The service department is second to none.
Bob at the Fairlawn store was great. Really knew the product. Was a great experience.
Quality products and knowledge to back them!
convenient to order bike online and then go pick it up at the store of my choice (North Olmsted)
knowledge and service provided was very friendly and quick. The seat height and handlebar adjustments make my bike feel like it's been customized just for me. Thank you for your friendly service and professionalism.
Good selection of cycling products.
Eddy's is close to where I live. The associates who work at Eddy's always take the time to help you find what you're looking for. Always someone asking what they can do for you the moment you walk through the door. Price is certainly a consideration when making a bike purchase but service sells.
Customer Service is great!
Phenomenal customer service.. They have a very experienced and knowledgeable staff.
Helpful, friendly and explained the features and benefits of the product we purchased
The people there are great. Always super helpful and knowledgeable.
Good service
The service was excellent thank you
Knowledgeable salespeople. Bike junkies like me.
I like your friendly service. Always willing to offer education and help to those of us who are new at the cycling world. Great job.
Sales representative was very helpful and accommodating
Great product - knowledgeable and friendly staff.