Customer Testimonials
Good used bike selection. No pressure sales is appreciated. Knowledgeable staff to discuss options.
Great service, great selection, and very knowledgeable/professional staff!!
Mitch was extremely helpful. We came in 2 days over the weekend and he helped both times. Very descriptive on the different options. Helped my Mother with dementia and was very nice and thoughtful.
Service
Very knowledgeable about the part I was looking for.
Very thorough. Spent the time to make sure I left reassured with the service.
We worked with Bob who was extremely patient and explained all the different options we had in the line we were considering. The shop has a great year long mechanical fix policy as well for the bikes.
Friendly service
Very easy to order online and pick up Bike my son loves it thank you
Great customer service!
Did what you said you would do plus more!
Quick service. Nice staff. This shop has been around under different ownership forever. Reliable.
Always helpful when you go to the store in Willoughby Hills.
Very customer friendly and quick service.
Great service and no pressure sales.
Can't wait to try my bike with the new components recently added with my tune up.
Eddys staff takes care of their customers. Thank you!
Eddy’s has knowledgeable staff who are very responsive!
Chris and Jackson were very helpful in choosing the correct bike for my eight year old son. Also, they were very helpful with the Terratrikes. I test drive one and really liked it. I now have to try out the exact model I think I want. If I decide to purchase that model, I will definitely be back to order.
Friendly, efficient and expert service.
Great family type service from knowledgeable individuals
Friendly excellent service. Thanks!
Top of the line bicycles and electric bikes to view and try-ride safely in their back lot. Wide variety of items with a wide variety of colors and styles to choose from. Great customer service!
Professional and well versed in their craft. Friendly employees and on point with lead times.
Many workers in house to help all shoppers
I have good experiences with all the Treks I have purchased over the years. With this latest purchase, George from Eddy's Bike Shop provided me with excellent service.
Selection and availability of bikes and accessories.
Availability and prices.
Excellent customer service! Good product selection!
They did a great job fixing my son's bike. The brakes were defective so they replaced them and now it is working well.