Customer Testimonials
I appreciate the team at Eddy's have a fundamental desire to help and serve. Given the longevity of the staff, they are deep in their understanding of bicycles and the bicyclist.
I doubt there is a better bike shop in Ohio. Strongly recommend.
It’s the products, and people, hoping the service matches.
Always friendly service!
Wide variety of products. Many people available to answer questions.
I loved how friendly and informative the staff is. I was able to order exactly what was wanted and it even came in earlier than expected! Beautiful bikes!
Very knowledgeable staff and it’s a very relaxing environment!
I like everything about your Rocky River store location but especially the people.
Keep up the good work!
They went beyond their comfort zone to assist a senior disabled multi generational customer. Our UpWalker has handbrakes like a bicycle but they do not have an official repair service in Ohio. Eddy’s diagnosed it as a broken brake cable, told me what size I needed to order and except for one young man on the phone that was rude twice, worked with us when the wrong cable was delivered. My husband with Parkinson’s can walk and stop safely again. Hurray Eddy’s!! For realizing customers do progress from training wheels to triathlons to walkers. DK
Very friendly and helpful customer service. I was greeted at the door, led to and explained the bike seats. Then installed it for me, explaining how to do it. Great job!
Service team is fantastic and helpful. Hooked me up in a just a couple hours.
Services like bike repair are easy, convenient, quick and affordable. Thanks
Friendly atmosphere and very knowledgeable people!
Eddy’s Bike Shop offers high quality products and superb customer service. They take the time to explain everything and there is never any pressure. We love it here!
Good selection, helpful knowledgeable staff, multiple locations
I was greeted quickly. They service tech grabbed what I needed. I paid and got out. Replacement tube is a perfect fit and my bike is back on the road.
I wish I could've had my bike rack shipped to my house but I'm glad I was able to get it at your location as well.
Helpful, friendly staff. They made helpful recommendations and completed my bike repair in a timely efficient manner! Appreciated the help!
Great service, fast completion on repairs.
Anthony is always friendly and helpful. They are easy to do business with.
Good service
I was greeted as I walked in and someone was quick to help me.
Your service for me was excellent, your guys got my bike back to me in 3 days. I was expecting at least a week or more. Thanks
Jackson is a great mechanic and explains services provided very well.
We trust the knowledgeable staff & the support they give you after you purchase a product!
Love the selection that is available and also the knowledgeable sales staff
Good selection. Somewhat wide choices.
Very attentive
They have a variety of good brands of bikes, and are very helpful.
Went into the store to get a new rack bag and left with the replacement part to fix the existing bag instead which was much less expensive. Great example identifying the real issue and solving it in a way that benefits the customer.
You guys have a great selection for BMX. The help both times, employees knew what we needed even when we didn't. We will be back. I will let everyone know how great you guys have become in bmx at Akron bmx!! Not many shops left for bmx! Thank you!