Customer Testimonials
Very good shop! Super kind staff. Always able to handle all my questions and needs.
Eddie’s bikes is my go to place for my cycling needs. I have been going to the Rocky River store for over 10 years and the service from Matt, Krista and every other person I have come in contact with is outstanding!
Great expertise in both Sales and Service Departments!
Good selection of products and friendly experienced staff
Great selection and knowledgeable staff!
We came in to purchase a helmet for our 2 1/2 year old grandson, we expected to purchase a child / toddler. The person who assisted us tried a child size helmet (as we asked) on our grandson, he immediately explained it was too small, not covering the forehead. He moved us to a youth size.
If we would have purchased without a knowledgeable help, we would have bought one that was too small.
knowledgeable people who are helpful to me When I have a question about my bicycle or products there.
Great service - Great variety of bikes and supplies - only down should take trade ins and open a discount store
Excellent customer service!
Bojangle 😂😍
Friendly staff. Very knowledgeable. I went to another bike stop for years. I took it to Eddy's because they are closer and were open when the other shop was not and they found an issue with my bike that the old shop never addresses or informed me of. They also helped me with a derailleur issue. Great shop. Great people.
Very good quality products and excellent service.
Helpful and knowledgeable staff
I took my mountain bike in for maintenance servicing and some trouble shooting. The service was outstanding. Very fast, very reasonably priced, great customer service!
Service was very good.
Super friendly and kind staff! They did a great job fixing up my bike
So far I've bought 4 bikes from you. 1 ebike and 3 Treks.
Friendly sales and fast service
I started my morning ride the other day and my cleat wouldn’t click in took my shoe off thaw cleat was flatter than a pancake called Eddie’s and they had my cleats when I got there your guy had my cleats waiting for me Eddie’s Bike Shop keeps me rolling thanks to the gang at Eddie’s Bike Shop in Willoughby Hills
Great customer service. Just wish you provided professional bike fittings at time of purchase..
Great customer service!
Everyone is polite and they keep my terra trike rplling.
Fast service, clan shop, helpful staff.
You have what I want. Knowledgeable salespeople.
Had what I needed
Great tune up.
Always - very personable, helpful, friendly, professional, respectful service.
Honesty, friend and knowlegable.
Excellent service and great prices
personable and helpful
Very straight forward and honest with great value. Excellent at problem solving during refurbishment of an older bike. I will continue to work with Eddy’s for my casual and competitive bike needs.