Customer Testimonials
Friendly, helpful, quick, knowledgeable service. Wonderful bike selection and great used bikes!
Quality name brands, well trained friendly sales staff and the best bike mechanics around.
Great service and prices
Truly concerned about customer satisfaction and correcting the problem.
Knowledgeable.
Gives great advice.
Sales staff is top notch. They are friendly and knowledgeable. They are not pushy and will recommend the type of bicycle that fits you the best.
People are always very helpful and happy to share their opinions about product decisions.
You have everything needed.
Eddy's Bike Shop does very good work, and they do it very promptly.
Staff was very knowledgeable and answered all of my questions! It was a wonderful buying experience and I love my new bike!!
Friendly staff, great service, and variety of bicycles/accessories.
Brake repair service was quick, friendly, and priced appropriately. Will always take my bikes here for service.
Super friendly and knowledgable service!
Friendly and helpful. Went the extra effort to look up obscure spare part number to order.
I just bought a bike at a yard sale. I needed someone to go over it, as it was unlike my former bike. Matt in service explained to me details that I would not have known to ask or to try to look up. He fitted my new (used) bike with an appropriate kickstand and new pedals and straightened out the handlebar alignment.
The stop to inquire turned into much more, and I am very grateful to him and Eddy's for the explanations and service.
Connor was a very nice young man and he answered all my questions. he also fixed my bike within a little over an hour, and I was able to take it out for a bike ride the same day. Very grateful.
Service was completed and my TerraTrike was in better condition than expected.
Bob was extremely helpful
Great service. You guys aren't cheap, but there is plenty of staff, I never have to wait, and my repair was done by the technician on the spot while I was waiting, whereas I had expected to have to make another trip to pick my bike up.
A wide variety of bikes are offered and the sales are not pressured to buy the most expensive, but the best one for us.
Brandon at Willoughby Hills is always helpful and guided me to the right helmet for me.
Service was great.
They fixed the gears and breaks quickly.
Great service and information.
Staff was very kind and polite when asking about newer products.
I always recommend Eddy's Bike Shop, because I always have a great experience.
I liked the selection of bikes, the ease of taking test rides, and Scott was an awesome salesman. He answered all of my questions and was very helpful and patient. Never made me feel pressured to buy anything or make a decision. Overall great experience.
A full service bike shop thats open eveyday. Due to their overwhelming maintenance requests they have a backlog of work that will delay the return of your bike in a timely manner.
I've used Eddy's for years and they never disappoint. I highly recommend them to any one looking for bike service needs.
Very professional!
Jake was extremely courteous, helpful, patient, and knowledgeable… he took the time to put on my new bike seat… yes I will return to Eddy’s
Technicians who can help talk me through a problem or answer a question about my vintage (1979) road bike. Parts compatibility, etc.
Customer service is great, professional, friendly and helpful.