Customer Testimonials
You have the experts there to help me select what I need.
expert advise and service, on time.
Great technicians, friendly, professional staff.
Strong expertise, friendly service.
Very friendly and knowledgeable staff! Thank you!
Quality products fair pricing. Knowledgeable employees
Mechanics are on top of things. They are personable and attentive to specific needs and details. Also, they handle high end bikes, even those Eddy’s doesn’t sell. Sales people are eager to talk bikes with you, and not just to push items. Contrasts with my experiences at shops elsewhere. Go Eddy’s!
great selection of bikes and e-bikes and their service is excellent, very knowledgeable sales people.
Helpful and understanding staff
Service was great
Excellent service
Friendly and knowledgeable employees, good inventory on new bikes and accessories.
Staff was great and helpful. (Thanks Jeff and First name removed?)
Professional service, knowledgeable staff, fast response.
Good quality and service.
Anthony found the perfect electric bicycle that fits my specific needs and I love it!
I have been going to Eddy’s for over 30 years and keep coming back because they really understand what customer service is all about. It’s about knowing what the customer needs and wants, it’s about competency at the selling and service level , and it’s about friendliness, which is truly exceptional.
And as a major bonus, Eddy’s offers a terrific selection for all your biking needs!
I could have written this same review 30 years ago. If anything, Eddy’s continues to get better and better.
Thank you, Eddy's!
Knowledgeable staff. Good selection.
I like that you guys were not pushy or pressured me into making any decisions. I also appreciated that there wasn't commission pushing the sales team to rush me into a decisions. It honestly made me me interested in working with Eddy's.
The team actually helped me finish my transaction even thought it spilled into closing hours and were very understanding and helpful. They wanted to make sure I had everything I needed before I left. This included more than one Eddy's member.
I would be interested in seeing a rewards program perhaps. But other than that I have really no notes!
Fast service on a flat tire repair
The mechanical repair people are the best!
The employee who helped us ( assistant manager) went above and beyond to ensure I found the right bike for me and all the accessories. I would highly recommend this bike shop to my friends and family! Thank you!
This shop is amazing. I go well out of my way to have these guys work on my bikes. I pass many closer shops because Eddy’s is just the BEST!
Staff understands needs and offer solutions. Pleasure to listen and conduct business
Great service!
Every one was so nice and helpful. Loved the service that I received . Thank You Wanda Smith
Excellent service, courteous, professional, knowledgeable and expeditious service. However, when I got my bike back and tried to ride it at home, the gear shifting device was misaligned resulting in the chain rubbing really bad against the metal guard. I did not test ride the bike at the store but would assume that'd been caught before releasing the bike to me. Will have to bring it back to fix.
First name removed P
on the phone, you all were very helpful.
You are conveniently located. You have people who know what they are doing.
I always trust Eddy’s sales and service. I’ve bought 4 bikes there and always service them at Eddy’s