Customer Testimonials
Awesome.
I have been always very happy with service and answers to questions I have.
I find the staff very knowledgeable.
Bike repair
Tristan was great!! I appreciated him getting my son two bikes he was considering and the prompt communication about when they came in. Everyone was very nice!
Quick and efficient
Took my bike in for service, I was greeted when I walk in the door. Walked over to service. Your service team was super kind and took the time to answer all my questions and explain the diffrent service packages. I was very happy with my experience at the Willoughby Location.
Bob was very helpful in assisting making my bike selection and accessories.
Your staff
Every one is always very helpful
I always have had a good experience at Eddy’s!
Great service and prices
Great seevice
Products- lightweight
The guys at the shop are very friendly and knowledgable. They always take care of my bikes and equipment professionally
Really nice staff!
Knowledgeable friendly staff. Great selection.
Personal attention. They seemed to genuinely want me to be satisfied. The work turned out better than I expected.
Mike was a terrfic sales rep, not only helping us find what we came looking for but then guiding our thoughts on something that we hadn't thought about buying until we saw it in the store. Great job!
When we came to pick up the Burley cargo trailer, Deb helped compare that vs. the one that we really should have gotten.....based on our needs and anticipated usage. I didn't see the logic until she took me through her experience with her dogs.....and she was totally right! Thank you.
Bike looks brand new after service!
Very knowledgeable
I freaking love this place! The people are amazing, and the service is incredible. They really know what they are talking about and are always willing to figure out exactly what you need.
Chris and especially Thomas were extremely informative and helpful with my bicycle purchase.
Awesome service great deals
Excellent service after the sale.
Wonderfully helpful employees. Great service.
The gal who waited on us was very friendly and very helpful
The service I received from the sales rep, Michael, who helped me pick out an ebike was excellent. I'm not very familiar with bikes, electric or otherwise, but after listening to what I needed he set me up with a Denago Fat Tire which so far I've been very happy with.
The store had a good selection of bikes and accessories, and I also like that it's somewhere I can take my new bike for repairs and maintenance.
Staff is welcoming and helpful
Great service.
Client service was world class—the staff was super helpful, friendly, and really helped me find what I was looking for. Could not recommend the store enough.