Customer Testimonials
Staff is always friendly and helpful, and the service is quick.
Excellent customer service, and products.
Good explanation
Skewer was delivered quickly and was what I was looking for and really like the sticker!
Everyone is very personable and willing to help, either with a repair or with cycling advice and recommendations on accessories and replacement parts.
Zach greeted me as soon as I walked in. I just needed a tune up and they had my bike squared away in a couple hours.
The guy who helped me was awesome!
Helpful mechanics that don’t up sell.
Great group that makes great suggestion from personal experience
Eddy’s has the best selection of any bicycle store I’ve ever seen. Great deals as well. Highly recommend!
Jimmy Ruggles for President of the Matt Last name removed fan club.
Good people
I had great service. I had a complete tune up on my bicycle done, the work was great. My bike is like brand new.
Very freindly and knowledgable employees.
Highly recommend Eddys.
you take the time to talk about the new products.
I went to the Stow store because I had found out that you had a large inventory of cycling shoes. Tristan helped me find the shoes that I wanted, and had helpful advice about different styles. I left with a pair of shoes that I really like, and they were on sale so the price was very good as well. I would certainly go back to this store, I've already recommended it to friends.
You're welcome to use my comments, but not my name and email address.
Exceptional customer service!
Great service
Very knowledgeable and welcoming. High quality work and service.
Excellent advice and selection. The bike was prepped and ready as promised.
Excellent service
Always great service and people. Would recommend anyone to them.
Client service was world class—the staff was super helpful, friendly, and really helped me find what I was looking for. Could not recommend the store enough.
Awesome.
I have been always very happy with service and answers to questions I have.
I find the staff very knowledgeable.
Bike repair
Tristan was great!! I appreciated him getting my son two bikes he was considering and the prompt communication about when they came in. Everyone was very nice!
Quick and efficient
Took my bike in for service, I was greeted when I walk in the door. Walked over to service. Your service team was super kind and took the time to answer all my questions and explain the diffrent service packages. I was very happy with my experience at the Willoughby Location.
Bob was very helpful in assisting making my bike selection and accessories.
We came into Eddy's on Lorain in search of two new bikes. John was exceptional in providing us with the help and support in finding exactly the right bike for both of us. John was AMAZING in having our bikes prepped and ready to go for us with all the accessories we wanted and needed. John is a tremendous asset to Eddy's Bike shop, he knows the bike business. Thank you John and Eddy's Bike Shop. Gene and Patty Last name removed