Customer Testimonials
Friendly, family-style operation -- easy to shop here!
Very friendly personnel. the gentleman stopped repairing a bike ot help me find a light for my wife's bike. We discussed brands of bikes they carry and whether they can service my ibis Mojo HD. Thank you. New customer: Name removed
Great selection. Very knowledgable sales people, like Tom.
Great Service
Outstanding customer service. High quality products.
Service was great!
Knowledgeable staff!
Great service - bought a bike quick + efficient. Bob was helpful - didn't overwhelm me w choices. Super friendly - the store feels relaxed and comfortable.
Service department is excellent friendly knowledgeable and always helpful.
Best bike shop in town!
Super kind and helpful. First name removed helped set up my trainer and have it ready to ride out of the box!!
Great service!
Great product - knowledgeable and friendly staff.
Great service at the Rocky River location!
I'm a people person. I met Matt when I came in the other day. Somebody I trust. Simple as that. I've been there when it was Century Cycle. Looks like it's in good hands
Employees knowledge and service.
Knowledgeable staff, explain product functions and features. Inspection Ted and made key adjustments before product is given to the customer.
My sales person was great to work with and wii recommend your store to friends and family.
The products. Many different ones to choose from, and well displayed.
The service was excellent, they problem solved my situation and came up with a solution.
I was immediately taken care of.
Great product selection and fast, knowledgeable service!
Very friendly and helpful sales staff.
Jimmy is awesome!!
For many years I avoided Eddie's because if the staff didn't know you, they weren't inclined to be of assistance; it was like you had to be in the "inner circle." Something has changed and, now when I go in, they're very helpful.
Nice team at the North Olmsted location. Very helpful.
Without meaning to be, I was a difficult customer. Even so, the staff always treated me with patience, understanding and respect. Spin used to be my go-to bike shop, but it’s Eddys now.
Awesome customer service! Would definitely recommend. Affordable, prompt, friendly!
Staff is very knowledgeable about cycling; also able to recommend products based on customer interests. Very helpful staff and wide variety of products in store.
the sales person was awesome, knew what he was talking about
Eddy’s has a good selection of anything you want. If they don’t have it stock they will order it for you. The service department is second to none.
Bob at the Fairlawn store was great. Really knew the product. Was a great experience.
Great service with a very helpful staff. All products we purchased have been of good quality.