Customer Testimonials
I love the location. The team is knowledgeable, friendly and helpful. I also love the cleanliness and range of products.
Everyone was amazing. I went on Memorial Day and it was apparent through their customer service all your employees love their jobs.
Everyone is always very helpful
Knowledgeable of product. If they don’t have an answer they ask another salesman.
Reliable.
Drew was a big help and so patient. We appreciate all the great service you provided to us during our purchase process!!
Very professional and kind staff. Ready to answer any question one has.
The service man was very good at repairing a bike chain.He also explained I was doing it wrong.
I was impressed with your store !!
Large selection of bikes and accessories!
The service was very good
The Crew is incredible!!
Selection. I found a hybrid I liked and brought it home the same day.
Great staff! They are very knowledgeable and friendly. I will be recommending and a returning customer.
The staff was very helpful.
I had an older bike and was struggling to get any amount of distance without a major degree of effort and potential injury, plus I am 4'11" which was an added challenge.
Thomas recommended the perfect bike for me, and adjusted the seat at the appropriate angle and now my ride is smooth and enjoyable, even at mile 30! Thank you so much for all of your help and recommendations!
I was not able to bring my Schwinn Meridian out to Eddy's for repair; it doesn't fit in my car, so one of their skilled technicians came out to my house!
Chris was very professional and nice.
You are well stocked and have options
The Stow store is great - very helpful and friendly.
Frasier Hamilton helped us with new shoes for our bike and made a couple of adjustments on the bike. He was very helpful and knowledgeable.
The helpful and friendly atmosphere.
The service department is always very thorough in checking our bikes as well as informative making sure we have helpful bike knowledge as well.
Friendly, knowledgeable service.
The workers at your Willoughby store are always super friendly. It is a joy to go there.
Great customer service , super friendly, and I was in and out.
Thank you
Frank was awesome!
The service was really nice. My bike was broken and a piece was bent and the worker offered to fix it and help me pick out a new bike.
Service was thorough and reasonable price
Their main objective is to find the right bike for you. Not a pressure sales. If you want to try or even retry a bike or bikes they are happy to oblige. What's important is finding the right match for you. They also have a larger selection of bikes than anyone around. A great place for bikes or accessories.
Friendly and knowledgeable staff. I've purchase 3 bikes there in multiple decades and keep going back.