Customer Testimonials
Salesman was very nice. You had many bikes and accessories.
Great service from Deb in your Willougby hills store! And the tech prepared my bike to take home right then without me having to come back ! A little pricy on some items! But great experience. Deb was very helpful explained everything and was not pushy ! And spent 3 hours with me until I made my decision!
The two members I had interactions with were friendly, knowledgeable and helpful. The issue with our bike was taken care of sooner than I expected. Great experience.
The person (forget his name) that has helped us many times, is very knowledgeable about bikes explains everything so well.
The help you get from the staff
My bike feels completely new. Staff was exceptionally knowledgeable and friendly
Your staff is always friendly and knowledgeable
Quality and knowledge
The only real bicycle shop and willing to help
Knowledge staff in sales and service. Good selection of products and bikes.
George was great! Very friendly, knowledgeable, a great salesman.
Honest assessment, didn’t feel like I was being charged for extra services or products, work completed in a timely manner.
Great selection of bicycles. Along with fast wonderful service.
Knowledgeable staff, lots of bikes on-site, the test ride area outside
the knowledge and the service of the product
Greeted immediately, staff friendly and knowledgeable.
Great Service and product
Very friendly and helpful staff.
Excellent customer service.
The Stow store has a great bunch of friendly & knowledgeable staff.
Service is top notch
Very welcoming staff. I was greeted immediately when I walked in and asked how they could help me. My repairs were completed in less time than estimated and I received a phone call to let me know my bike was ready. The repair price was very reasonable.
Great quality & variety of bikes & related products.
The staff was immediately available to assist. I appreciated the experience and expertise they brought.
The techs are quick, knowledgeable, and helpful.
I live about 1 1/2 away but bought my bike and have had work done there because of great customer service. I do have plenty of bike shops much closer but the guys are great 👍
There is a good selection of products, and the service has been good.
The lady was very nice.
Everyone was helpful and courteous as well as knowledgeable.
Friendly knowledgeable staff. I especially liked that the sales staff were not pushy and very helpful in selecting a new bike. (Chris) Mac was great! The shop was also super quick in attaching the several accessories we purchased. We arrived at 430pm and were out in an hour with our new bike and all the bells and whistles!