Customer Testimonials
Knowledgeable staff, quick turnaround on repairs and quality products!
This is one of the best bike shops in northeast Ohio. Always incredibly friendly staff willing to go the extra mile to help you with your bike issues.
Bike repairs, a mirror and parts. installation of a handlebar mirror.
The staff at Eddys is very knowledgeable and you can tell is passionate about the products you carry.
Complete service, done well
Prices are similar or the same as other stores or online. Nothing beats your service and salespeople who are willing to go the extra mile or simply take the time to have a conversation. Thank you.
Great service and very helpful.
Good selections of kids bikes. Purchased a 20" Trek for my grandson
The customer service is excellent and the products are superior!
the people in the store ALL were so good to me
Super knowledgeable staff.
Michael was very.informative. helped me to pick the right bike. Also answered all my questions
I had two bikes that needed repaired while on a bike ride on the Tow Path. I dropped them off without an appointment and the employees were friendly, accommodating, and did a great job repairing both bikes brakes and breakline.
We ate lunch at the Winking Lizard while they serviced the bikes and they were ready when we were done!
Excellent service from Steven. I’ve always been treated very well from everyone and there is a significant difference with this bike shop versus all the others in NE Ohio. I feel like a valuable customer and the crew have helped me manage all my bike problems with their excellent knowledge and experience. Just to mention other staff that have helped tremendously would be Zack, Tyler, Derek, and Josh. Everyone has been great but these guys have really helped me in the past. I’ll be a loyal customer because of these guys.
Personable customer service who solved my problem.
Both my bikes were taken care of quicker than promised ! Loved everything in the store and the employees are very helpful ! Will definitely comeback for all my bicycles needs
very professional and knowledgable
Q: What does a bicycle call its dad?
A: Pop-cycle
Great service
Knowledgeable people. Able to get correct chain for bike and parts for derailleur.
Always treat me great! Great service, awesome people, great work. Quality shop
Very helpful technicians.
Frank was awesome! He really helped my son and was very patient!
Very knowledgeable, helpful and friendly.
I like the immediate professional attention that was shown to me and my wife. Helping us to make our granddaughter's birthday special.
Tom was very helpful in making the experience great.
The purchase was not a big one but he made me feel special.
Your service department is excellent. Showroom is clean and spacious. Staff are knowledgeable and well trained in customer service.
Service was good. Guys were courteous.
The staff was so knowledgeable, all of them. Helped me so much and no pressure .
Incredible service. Staff are customer focused and do everything possible to fix and return the bike to the road. Fantastic.