Customer Testimonials
Very good service
good selection of insulated water bottles
Staff was friendly and knowledgeable.
The store had a good variety of options for the items I was looking for.
I was on my final day, Friday June 7, on the Ohio to Erie Trail when I had a flat tire near Botzum Station. I called before you guys even opened, the man said, “sure, when you get here, we’ll take care of you!”. Excellent, speedy courteous service, and a friendly Bassett hound to keep me company, “A+” all around!! I literally couldn’t have finished my Great Ohio Retirement Ride without you all!! Later that afternoon, I got my picture of me and my bike (with new tires from Eddy’s) at The Edgewater Park Script Cleveland sign, thanks in a big way, to Eddy’s!!
Carry trek
The people working there are the best. The help you with what you need and then beyond. I love my bike!
Andre in the Stow store has been extremely helpful and great to work with. I have had 3 bikes in for service and he has done a very thorough job developing the list of work and recommending parts. I also just bought a Trek Dual Sport 2 from the Peninsula location and the staff was super nice and helpful.
Great Sales men helped me out with my purchase
Great service by Carter. Thanks!
Absolutely fantastic staff and a great selection of bikes and accessories!! Wouldn't go any place else.
Thanks guys!!
Debbie Doyle
Only local Trek dealer. They’ve promised to call me when my helmet come in - they never call?!
I ordered a mirror from the Trek website. The staff was extremely helpful in making sure it would fit my bike. I will definitely take my business to this store in the future!
Todo
Friendly knowledgeable fast service.
Great staff at the Willoughby store!
Timely service
Gave me a date and kept to it!
I’m only a weekend bike rider. I sit rather erect and stop whenever butt sore. You folks have everything that I’ll ever need.
Everything
Staff were helpful and willing to check out my bike and talk for an extended period of time.
Great service and products as well as convenient location
Had my hard to find product and flavour.
Friendly and helpful when picking up my bike. Went over some basic maintenance details and answered all my questions
Personal service
Treat yourself and by the bike you want. Took me 55years to finally by a QUALITY bike and it is nite and day difference. The old saying goes " Buy good bed and good boots, you will be in one or the other". Elbows ,wrist and one knee are telling me THANK-YOU. Just one gripe, wish they would of threw in a Eddy's bike shop water bottle..
Had service done on an old bike
Friendly and knowledgeable staff. Provide help as soon as you walk through the door like an old time hardware store. They can relate to any kind of rider from novice to expert without judgement.
Same friendly service I became accustomed to with Century Cycle.
Friendly staff, quick servicing and repair.
Sales associate was super helpful with helping me pick out a bike without being pushy on upgrading me too much. He knew what I was looking for and I am happy with my purchase so far. The other associates there were also super friendly.