Eddy's Bike Shop

Customer Testimonials

Report a concern   August 22, 2024 — Rated 10 out of 10 by P.O. Eddys Bike Shop - Stow
What do you like about our products and services?

I always get excellent service. It's fast and thorough. Thanks.

Report a concern   August 22, 2024 — Rated 10 out of 10 by A.C. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Good choices on bikes and accessories. Helpful staff that answered all my questions.

Report a concern   August 22, 2024 — Rated 10 out of 10 by A.B. Eddys Bike Shop - Peninsula
What do you like about our products and services?

Kevin (?I think that’s his name) clearly explained the problem and solution.

Report a concern   August 22, 2024 — Rated 10 out of 10 by B.R. Eddys Bike Shop - Stow
What do you like about our products and services?

Professionalism. Customer focus. Note that I got my bike back and the front derailleur rubs. That said, you’re still a 10.

Report a concern   August 22, 2024 — Rated 10 out of 10 by David Moniz Eddys Bike Shop - Stow
What do you like about our products and services?

This is an organization of professionals that clearly know and understand their market and the bicycle industry. I’ve bought bikes from Eddy’s over the last 30 years and they have always directed me towards the right product for the right situation.

Report a concern   August 22, 2024 — Rated 10 out of 10 by D.S. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Staff was amazing, very helpful and very knowledgeable

Report a concern   August 21, 2024 — Rated 10 out of 10 by Ellen Horwitz Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Deb, the sales person who stepped forward to welcome us as we came in the door, was outstanding. She took time to make us comfortable, asked us what we were looking for, showed us around, explained everything, answered all our questions, and was never pushy. She took the time to help us try out bikes that fit our needs and our physical abilities. She was knowledgeable and friendly.
It's because of her that we are so happy and satisfied with our new bikes. Also the guy who helped us get the new bike rack on our car was really helpful and friendly as well.
Nice staff, large choice of different types of quality bikes, very professional. It wasn't just what they did but the way they did it.

Report a concern   August 21, 2024 — Rated 10 out of 10 by E.F. Eddys Bike Shop North Olmsted
What do you like about our products and services?

The employees are very knowledgeable and provide ideas and suggestions to new bike users.

Report a concern   August 20, 2024 — Rated 10 out of 10 by N.C. Eddys Bike Shop - Akron
What do you like about our products and services?

Great service, friendly, knowledgeable!!
Thank you!

Report a concern   August 20, 2024 — Rated 10 out of 10 by Mike Neely Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Staff very friendly and knowledgeable. Always take care of my service needs asap! Thanks

Report a concern   August 20, 2024 — Rated 10 out of 10 by D.C. Eddys Bike Shop - Rocky River
What do you like about our products and services?

A nice variety of products and the staff is very friendly ,helpful and patient

Report a concern   August 20, 2024 — Rated 10 out of 10 by Thad Hete Eddys Bike Shop - Akron
What do you like about our products and services?

Customer service is excellent. Friendly people always willing to help.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Mike/Stephanie Schneider Eddys Bike Shop - Akron
What do you like about our products and services?

Everybody at the shop is always helpful! Brought a flat tire in and had it repaired in 10 min.

Report a concern   August 20, 2024 — Rated 10 out of 10 by H Van Twillert Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Very good service!

Report a concern   August 20, 2024 — Rated 10 out of 10 by M.F. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great service!!

Report a concern   August 20, 2024 — Rated 10 out of 10 by J.T. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Service was fast and fixed our issue right away. Vey knowledgeable.

Report a concern   August 19, 2024 — Rated 10 out of 10 by K.S. Eddys Bike Shop North Olmsted
What do you like about our products and services?

The gentleman who helped us was wonderful! He answered all of our questions, made sure he knew exactly what we were looking for, and was a really awesome guy! Our whole family LOVES our new bikes :)

Report a concern   August 19, 2024 — Rated 10 out of 10 by Marianne Bregar Eddys Bike Shop - Stow
What do you like about our products and services?

Seriously - you guys are wonderful. I still want an electric bike from you - I just need to find the right one.

Report a concern   August 19, 2024 — Rated 10 out of 10 by M.D. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Service employee suggested a new tire might cure my multiple tube failures.

Report a concern   August 19, 2024 — Rated 10 out of 10 by R.K. Eddys Bike Shop - Stow
What do you like about our products and services?

Tom always provides the best level of service.

Report a concern   August 19, 2024 — Rated 10 out of 10 by M.H. Eddys Bike Shop - Peninsula
What do you like about our products and services?

Great brands and knowledgeable staff.

Report a concern   August 19, 2024 — Rated 10 out of 10 by K.B. Eddys Bike Shop - Rocky River
What do you like about our products and services?

You have a great selection and the team members are knowledgeable and friendly! They helped me with everything I needed.

Report a concern   August 19, 2024 — Rated 10 out of 10 by B.W. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Brandon was great. I thought I needed a new tire tube but all I needed was a little air. Honesty like that is a breath of fresh air.

Report a concern   August 19, 2024 — Rated 10 out of 10 by J.F. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Great customer service. Excellent bike for a rental!

Report a concern   August 19, 2024 — Rated 10 out of 10 by M.M. Eddys Bike Shop - Stow
What do you like about our products and services?

Friendly staff, Great options

Report a concern   August 19, 2024 — Rated 10 out of 10 by M.E.D. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Friendly and professional service throughout the buying and pickup process. Everyone in the store was super helpful, friendly, and knowledgeable. I will definitely be back. Thank you!

Report a concern   August 19, 2024 — Rated 10 out of 10 by Robert Shenton Eddys Bike Shop - Stow
What do you like about our products and services?

Awesome selection and service personalized to the individual biker!

Report a concern   August 19, 2024 — Rated 10 out of 10 by S.B. Eddys Bike Shop North Olmsted
What do you like about our products and services?

I provided feedback about something that could be better and they responded and offered a fix! Customer service done right!

Report a concern   August 19, 2024 — Rated 10 out of 10 by W.E. Eddys Bike Shop - Stow
What do you like about our products and services?

Large selection of products; great prices and top notch service. Thank you to Chris in helping me find the right bike to meet my needs!

Report a concern   August 19, 2024 — Rated 10 out of 10 by C.H. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Friendly, helpful, knowledgeable


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