Customer Testimonials
Tristán walked me through all the questions and gave options.
Excellent service!
My only complaint is that they finished the repair so quickly that i only had time for one beer at herb's. The young man who attended to my repair looked a great deal like mike clevinger who used to pitch for the indians. He was very professional, and deserves a raise.
Polite and prompt service.
Very friendly team that were ready to help with questions. Quick turnaround on adding additional components to a new bike purchase
Very friendly and knowledgeable
Staff is super friendly and the shop is open and clean.
Joey was a rider with knowledge of the history of the bike I bought my son. And a rider too. Everything you need for you bikes there too .
We have purchased bikes and products from Eddys for over 20 years. Their selection, quality of bikes and customer service is unbeatable. George Mitchell was the best salesperson making sure we had everything we needed to have an enjoyable and safe experience riding our new bikes! Thank you George !
Service was fast and reasonable
Excellent communication with respect to bike maintenance and repair. And expert bike mechakics on staff!
Quick, easy, and thorough. Everything explained up front of what is needed. Friendly group of people.
Good customer service
Very friendyand helpful
Friendly service. I was going out of town and pressed for time. They performed the safety check immediately so I could get out the door. Thank you.
They were very helpful and got my problem taking care of quickly. I had a flat tire, they changed it in 25 mins. Also helped me get my bike out and back into my truck. Thank you!
Had exactly what I needed at the right price. Quick shipping and delivery on my purchase.
Service in RR Store is excellent
I like the fact that the staff is super friendly. That means a lot to me. Service is good and quick.
Friendly informative staff. Very helpful not pushy. Answered all questions taking time to explain different bikes different options, and different price lines. They made buying a bike enjoyable.
Friendly and knowledgeable staff
bought a bike rack had great service, associate did great job explaining how to install it and all its functions.
Friendly, smart and took time to give me
Options
Outstanding bike technicians
Fast repair/ good quality work.
Phenomenal service and such kind employees! Thank you!
Fast service
Knowledgeable staff in both sales and service!
I go to Eddys in North Olmsted often and this was my first time at the Rocky River location. Everyone is always extremely helpful and they always have the parts that I may need in a crunch.
Yesterday was the first I've ridden since the repairs, and the bike rides like it is brand new.