Customer Testimonials
Great service
Great group of guys doing service. Dennis and Matt and Matt
Great experience. Team was very helpful, Andrew and Damian.
Great staff and quick service on a minor adjustment
A group of very helpful people.
Fantastic customer experience, so much to choose from, everiyou could possibly need to find a bike you’ll love riding.
Friendly, knowledgeable staff
Selection and service...
The staff we worked with during our purchase was knowledgeable and able to thoroughly answer my questions annoy differences between 2 different models and suggested a couple essential accessories without making it feel like he was trying to increase sales. We also really liked the option to pay by klarna.
The staff was very knowledgeable and helpful.
Service done quickly while I waited
Great customer service.
Dennis took care of my tire issue quickly. Matt and Krista are wonderful people I’ve had a longtime Century Cycle friendship with, so glad they are part of Eddy’s.
Very nice people. Took my bike in for service and was finished the same day. You can't be service like that. Thank you very much.
The one on one with the salesman, answered all our questions, let me take it for a ride before purchasing. He never made me feel rushed. I felt as though I was valued as a customer and appreciated. Will never go anywhere else.
Thanks for the great service!
Went to Stow since they had in stock the bike I was looking for. Chris physically checked the inventory to be sure before I made the trip down, not taking the computers inventory for granted and me wasting time. Upon arrival I was greeted by staff and directed to Chris who walked me through the bike I wanted and others of similar build to be sure I was getting the best bike for me. He made sure it fit me correctly and did a final check of bike and tune up before I took it home, as well as walking me through some general maintenance of my bike to keep it running at top quality. I can’t speak highly enough about my experience. In a day and age where it seems people don’t want to be bothered the staff at Stow and Chris went above and beyond to take care of me. Thanks again for all the help, advice, knowledge and service that was provided. I will always be going to Stow for my biking needs.
Excellent Service Department.
Well-informed staff and cycling specific products.
The service guy was very nice
Service was phenomenal good guidance on products. Only have had the bike a day seems like a quality bike.
Excellent and timely repair
They were able to repair the issue immediately.
The care taken to get repairs and requests done right.
Great selection and customer service.
Employees are very helpful and knowledgeable. Great service
John was very helpful and a pleasure to work with!
Walked in with a flat. Was fixed right away. Staff who helped was very accomodating.
Everything was great! Also, we didn't realize you closed at 6pm when we came to pick up the bike and they were nice about letting us get it when we showed up soon after closing. Thank you!
Service person was polite and resolved my issue.
Chrsta was very informative and helpful. Denniss and the other technicians were very gracious and helpful. I found everyone very helpful in understanding what I might buy and afterwards very hepful in getting the product to me. Also some extra time in helping me stow the bike in my car. Good shop with welcome to the clients that come there.