Customer Testimonials
Very knowledgeable staff!
Friendly and knowledgeable staff.
They are very competent, honest and have great value parts .. I’m satisfied every time I stop in.
Good service. Informed personnel.
Everyone was very helpful to get my new bike setup. And to get all the parts and accessories I needed.
Great customer service. Had exactly what I was looking for.
The people.
They are very knowledgeable and know about every part of a bicycle. Found what I needed and I now have a recumbent bike in my home.
Quality products and service!
Eddy’s really cares about it’s customers. They want to get you in the right situation for you and your cycling/mountain biking/gravel grinding goals.
I went in to get some new pedals for my bike and they were very helpful! They installed them for me and helped tune up my bike for my race, which I was very grateful for.
Great service!
The service team at the Stow location did a great job
Sales guy (I'm afraid I didn't catch his name) was tremendously helpful picking out a bike for my daughter. I'm in the market for a new road bike after 20 years away from cycling and Eddy's is going to be my first stop.
Very knowledgeable and helpful staff
The Eddy's team really seemed like they cared to get my bike fixed. Really pleasant experience all in all.
Employees were very attentive and helpful. Matt was great!
Very friendly and helpful staff members. Had exactly what I needed.
Everything!
Your staff is very knowledgeable and helpful.
Great guy helped us pick up new bike
Always great customer service when we visit the Willoughby Hills store.
As always, service was excellent from beginning to end. Eddy's technicians perfectly tuned up my bicycle and I'm gratefully now back on the road.
Thank you Eddy's!!!! Job well done!
David B Lile
www.davidblile.com
Knowledgeable staff, very helpful with guidance!
Quickly repaired my bike. Very friendly.
Taken care of promptly and service completed in a timely manner. Staff friendly.
Honest feedback
Friendly service knowledgeable staff
incredibly knowledgeable, good vibes, high-quality gear

I thought that help on the floor was very friendly & knowledgeable.