Customer Testimonials
Good selection of products. High-quality and affordable service.
Great service.
Knowledgeable and honest salesperson. Not hard sell. Good quality products.
The friendliness of the staff and their knowledge of the products
Friendly, professional service. Always enjoy visiting the shop.
I wrote a nice review of Eddys on Google Reviews.
You guys always do a great job delivering what the customer wants. Always a friendly greeting coming through the door. Always well stocked. I just bought my 4th bike from you, a Trek Dual Sport 3 Gen 5, and dating back to 1985 at the old location when I bought a Jamis Dakota mountain bike. I always enjoy stopping by to look and talk.
I will miss Steve now that he has retired.
Keep up the good work!
A very satisfied customer,
Mike Coss
Ravenna, Ohio
Pretty much everything!
Thanks as always!
First name removed
Service department was very professional and efficient.
Very helpful
George was very knowledgeable and took plenty of time to explain and guide us thru the pirchase
Nice selection, good service, good advice making choices with bikes and parts.
The staff at the North Olmsted store is great. We talked to John R. about the right bike for our kid and he spent time getting to know our riding goals/style and recommended the right bike. Ultimately, we ordered it online with Eddy's after shopping around and the web order and store pickup processes were straightforward and the assembled bike looks great.
The service was amazing ⭐️⭐️⭐️⭐️⭐️
The staff in the service department is very helpful and knowledgeable. I had a bike wrap installed and JB did an A M A Z I N G job! The overall staff is very helpful too, this visit was all amount end of year service/maintenance for me and they were stellar.
Friendly and cycling experts
Products have a good selection, staff could be more helpful but overall prices of parts and bikes are good.
Frazier was very helpful, patient and attentive. The ability to test drive the bike in the parking lot was a huge plus.
The service was high-quality and selection is great
Good team, good products. Evan was particularly eager to help out...
Extremely helpful and knowledgeable staff , very polite and respectful , always ready to assist and educate customers about the equipment and latest bike innovations .
customer service
I needed to get a bike rack for my son. The staff was helpful and explained in detail how to install the rack onto the SUV.
Great service.
Everything and every body was great.
I was in to have Josh give me a fitting on my new bike, he did an excellent job. Took it it on a nice big climbing ride up El Yunque for its first ride, then a 6,000 ft century around Puerto Rico the next day. Fit was spot on as always, no issues thanks Josh!.
Custom Service is more than perfect !!!
Fantastic service and very knowledgeable.
Frank, the sales associate, was very knowledgeable. He answered all of my questions regarding the types of motors and brakes on the Electra e-bikes, and demonstrated what flat foot technology is. Good variety of bikes and accessories.
Lots of different trims and sizes of each bike model. Made for a good in-person selection. Staff were also super quick at getting my new bike ready to go and were very helpful even 15 minutes before close.
So many more items to choose from than our store in Willoughby. From bikes to accessories. The store is clean and the service department looks more professional.