Customer Testimonials
Quality products and great service.
Nice selection and friendly staff members. Convenient locations.
Tom
My experience at Eddie’s Bike Shop was fantastic. I drive about an hour to get there, hoping for a better customer experience than my local shop—and that’s exactly what I got. Jackson made all the difference. He was knowledgeable, helpful, and genuinely cared about making sure I found the right bike. He’s ultimately the reason I made the purchase. I’ll continue buying from Eddie’s in the future because of Jackson and the experience he created.
Great price for bike. Got on big sale.
This was my first visit to the Akron shop. (I was a long-time patron of the Century Cycles shop in Medina.) I was just in to buy a new tube, but was impressed by the shop and enjoyed talking with the people there. Look forward to getting back later in the Spring.
Just a great store and service!!!
Sales and service staff are the best
Prompt, professional
Friendly ,professional, and knowledgeable customer service representatives.
Quality!
I love my bike and the continued maintenance need has been handled with professional care.
The staff over the years is why we continue todo business with the shop.
Thank you for the help se received on our recent visit.
Service was great and product provided was up to my standards
.
The customer service is outstanding. Thank you to all who helped me.
Staff was beyond amazing. Friendly, knowledgeable, willing to answer any and all questions. Ended up purchasing a new bike vs ordering parts for an older one I currently own. Highly recommend.
Stuff was extremely helpful and knowledgeable. Would highly recommend this shop.
Always pleased. You'd think you guys would stop sending me feedback requests when I always give you guys 500 stars and say nice things about you on Google.
Hood people work here
krista was very pleasant and patient helping me pick out my first bike! she was also very helpful in getting me the things i needed to ride it home that day, like a helmet, a lock, kick stand, and mirror. she made the whole process feel way less intimidating than i thought it was going to be. she was also very patient with me while i used a bunch of personal gift cards i had that i wanted to use. there was a small over charge in my order that the shop discovered hours after i got home. Krista called me to let me know about it - I really appreciate her honesty.
Quality and selection. Knowledgeable staff. No pressure sale.
Always reliable friendly and trustworthy!
My bike is better than new after it was serviced. Thank you.
best service!
Large selection and quality.
I am in the process of buying gear and a mountain bike from Eddy's Stow. The staff there is wonderful and very helpful. I've been going there weekly to buy gear I am going to need before I buy my bike from them in two weeks. I have been ordering parts online on the website and picking them up in store. The advice and help I have received making my decisions has been extremely helpful and I'm truly looking forward to them being my regular shop. Shout out Mac and Triston for all of their help and their chats. Will be a customer of Eddy's as long as they stay open.
Eddy's always has spare parts I need. Everything they sell is of the highest quality. The people at Eddy's are knowledgeable and very courteous. Customer service is the best.
Very friendly and helpful. I had a flat and couldn't get the tire off the rim but your guys did it in seconds. Also replaced a tube I brought in that turned out to be useless. That tube had been in my saddle bag for emergencies.
Great service as always, even on a warranty repair for a bike I purchased elsewhere due to availability / my size.
The guys at Eddys were very helpful and solved my bike problem quickly! Keep up the great work!