Customer Testimonials
Great customer! Very knowledgeable!
Fast service on a tire replacement. Done in ten minutes
Great staff, welcoming, friendly and knowledgeable.
Took my bike in that I haven’t used for over 10 years. Great customer service and great turn around time! Thank you!
I've been buying bikes & accessories from Eddy's for years now & I've always been treated well & the help w/product knowledge, advice & service makes it impossible for me to even think of buying a bicycle anywhere else.
Customer service is always exceptional
Friendly staff, knowledgeable about various bikes. Important to be able to test ride and learn about the bike styles. Good location for service.
Very knowledgeable and kind staff!
Friendly and very knowledgeable
Good employees good service
Stephen is a great mechanic. I’m 100% satisfied with service and support.
I bought a Trek Verve 1 from Eddy's in Rocky River and felt great about the purchase thanks to the amazing staff. Matt was very helpful in answering questions and making a few adjustments to the bike so it fit me perfectly!
A great selection of bikes. First class customer service.
Big selection, knowledgeable and friendly salespeople. Thomas was awesome!
The products are very good quality and reasonably priced. The customer service representatives were very friendly helpful.
Thanks very much for letting me know the transport cost I can expect and the name of the vendor that probably has the lowest cost.
My bike rides like new! Thank you.
Great service!
Great service.
Very nice bicycle store with friendly knowledgeable staff and a lot of bikes to choose from.
I always choose Eddy’s for my biking needs. The product line is extensive and of the highest quality. Additionally, I have never had a bad sales person or service experience. I am a loyal customer and encourage anyone looking for bikes or accessories to go to Eddy’s
Great service and products
Friendly and helpful staff! Reasonable priced repairs and had me back up and going!
Friendly, knowledgeable, and helpful. Everything went very smoothly.
Great Service!!! Jimmy was outstanding with his service and helping me out !!
10/10
Received the Bonrtager BackRack Delux MIK very quickly.
It was in perfect shape and only took 15 minutes to install with the provided hardware and instructions.
Works perfectly...!
Have been on two rides with it and really liking it.
My salesman John was very professional and made the buying experience quick and easy. The Trek bicycle I purchased is exactly what I wanted.
Affordable tube replacement. The worker did a great job! Nice and very efficient.
You carry the products I am looking for
I live in Northern Virginia but was visiting the NE Ohio area for 2 weeks in August. I'm looking for a new road bike and visited Eddie's in Stow to look at the Trek Domane bikes. George was the one who helped me and he provided really excellent service. He was extremely knowledgeable about the Domane and other Trek bikes and answered all my questions about the SL6, which I test rode, which happened to be on sale, he pointed out. Very, very helpful!
I was interested in the bike but am still considering the SL7, which is on hold for me at the Trek store near my home. But I really appreciated in being able to test ride the SL6. If I lived closer, I think I may have returned to buy it.
I also want to show my appreciation to Cody and Ron and the Peninsula Eddie's shop. I came off the towpath with my Salsa steel frame bike and knew there was something wrong with the disc brakes on the bike. Cody did a quick fix on the brakes without charge. I appreciated it.
Ron shared useful information about his Trek Checkpoint bike, which he let me ride.
Cody and Ron are the ones who recommended I talk to George at the Stow shop.
Thank you, Eddie's!!
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