Customer Testimonials
FRIENDLY STAFF
Very well made high quality.
I found the cap to a tire tube missing.
Brandon was very helpful in finding a bicycle that was right for a 64 year old woman with new hips! I love my Townie! I know that I can bring her back anytime if I need something.
Overall experience was great. My Questions were answered and very knowledgeable staff. Made me confident in my purchase and will continue to do business with Eddy's Bike shop. Thanks guys keep it up.
Very professional and helpful. I bought new bike and had it 4 days and the back brake went out I took it back and they called me and said they were giving me a new bicycle so the next day I went and picked it up alls well. Not sure why they had to give me a new bike but they sure made me happy with the decision they made.
You can’t get any better service or professionalism than that now days.
First name removed
The people
I really liked your selection of e- bikes you carry
Good selection of higher end e-bikes. Excellent service from Brandan, Evan and Josh. I visited a few times before I purchased a Specialized Vado and appreciated the time the team took to help me understand how to view an ebike versus a standard road bike. The selection criteria are very different, and they took the time to explain it to me..
Would definetely recommend.
Courteous, proficient & punctual...Enjoyed their help
The people we work with are knowledgeable and their bikes are great selection.
Every staff member I've interacted with over the past few months (purchasing my bike, accessories, and bike carrier, as well as getting my initial "new bike adjustment") has been very friendly, helpful, and knowledgeable. Eddy's Bike Shop is a great place to go if you are looking for a new bike!
Best selection in the area.
Awesome thanks 😊👍👍👍
Knowledgeable people helping me during my visit.
Everyone has been very helpful and went the extra mile to service my bike. I truly enjoy my
E-Caliber Trek.
Great bike. Great service.
The store was fantastic. A large variety of quality bikes and accessory. The staff were very professional, courteous, and personable. They took time to understand your needs. They made us feel like valued customers.
Customer service was awesome! Frank did a great job explaining to me the ends/outs of bike selection. Took my new bike (Trek Verve2) on a 28 mile ride on Friday and it was perfect!
Brought my bike in for a clicking sound coming from the drive train. The tech knew right away that I had a bent derailler hanger. Excellent service deptartment. Quick service too. They only had it a few days. And I know this is a busy time for them.. No sounds coming from it now. Very happy with the service.
The store is nice too. Clean and neat. Employees very friendly. Made sure I was satisfied before I left.
Quick and informed service as usual! Eddy's at Stow gives it to me straight instead of trying to just sell me stuff. They do good work and are always a pleasure to talk with.
Best in the State
The repair staff went above and beyond to work on my bike and fix something that another shop didn’t do right.
Fantastic job Eddie’s. Thanks!
Just the overall knowledge and friendliness of all the employees working at the store. They seemed to work well together also. Someone always asking if I was being helped. I love buying from the brick and mortar stores, especially ones that involve making an informed decision on which product to purchase. Took a couple of trips and asking questions before making my purchase and employees always showing patience. Great job "Eddy's Bike Shop North Olmsted". Shout out to David who took the time to make sure my bike rack was properly installed on my hitch and making sure the bikes were secured correctly, to Frank who sold me my bike the day before, and the gentleman whom I first talked to about buying my e-bike. Thanks guys.
Bailed me out of a tire mounting issue to get back on the road!
Quick, friendly, experienced and easy to work with.
Great service and products.
Anthony was great and helped outfit our child with their ideal bike for commuter transportation! They are thrilled with it and we are content that they have a solid bike with a knowledgeable shop nearby to aid in its maintenance!
Each time I’ve stopped in the associates are helpful and professional. I needed a chain replaced, the service was quick and completed while I waited .
Quick friendly service