Customer Testimonials
Jackson in the service department was awesome. He was very informative and taught me a few things. He was able to quickly come up with a solution and get my bike trail ready with a very short turnaround.
Great experience with bike purchase. Friendly, competent staff. Took the time to answer my questions and guide me through the process.
We have bought bikes at Eddys for years. They are very knowledgeable about fitting you for comfort and ability. You can call them anytime with questions.
My bike is riding like a dream! I purchased a package since it had been a long time since my bike was serviced. I also needed new tires and some tubing replaced.
My bike is like brand new—it’s about 15 years old. Eddy’s gave me a fair estimate and didn’t push extras. My bike was ready as promised. Highly recommend, professional, personable and efficient service.
Service was great.
Jaxson in service is great to work with. I feel comfortable knowing everything will be done to my specifications and done correctly.
Great people, did great work definitely coming again!
Friendly knowledgeable staff, excellent service department
Excellent customer experience and beautiful new bike!
Deb was very helpful.
The service dept is always very helpful.
Very nice and informative.
The service staff was very helpful.
The young lady that waited on me did a great job of finding me the right bike.
Friendly staff. Great products.
The service department is great in handling quick repairs when in a pinch.
I always have an annual tune up on my 2 bikes (path/gravel and road bikes) to get the season rolling in the right direction.
The staff at the Stow location are awesome. They worked to make sure I got the correct size bike. Now I will have years of enjoyment with my new bike. Thanks
Everybody is professional, friendly & knowledgeable. They carry high quality products
Matt M came along from Century Cycle, he's the reason I bought my Verve 2 Trek from Eddy's. He's knowledgeable and professional plus he's a nice guy.
We just relocated to Cleveland and the word of mouth recommendations were spot on ,,,
Friendly, knowledgeable and helpful staff with a great selection.
I like your great customer service.
Friendly timely and reasonable love it
Even though it was a busy time of year they got my 3 bikes done quckly. No upsales or add ons
Manager and sales people are great.
They are great at identifying customers needs and then satisfy those needs.
very knowledgeable.
I had never had my 7+ year old bike in for service. I took it in for a "tune up" and cleaning. Thanks
Just a pleasant experience with the sales and service departments
Eddy's employees are unfailingly polite, very knowledgeable, and helpful. I enjoy shopping there
Fast, knowledgeable, fun, and kind personnel. Dan was perfect in all aspects! Thank you
My son has a bike that is his only mode of transportation. I have been able to get parts for his bike and that makes both of us !