Customer Testimonials
Friendly staff. Great products.
The service department is great in handling quick repairs when in a pinch.
I always have an annual tune up on my 2 bikes (path/gravel and road bikes) to get the season rolling in the right direction.
The staff at the Stow location are awesome. They worked to make sure I got the correct size bike. Now I will have years of enjoyment with my new bike. Thanks
Everybody is professional, friendly & knowledgeable. They carry high quality products
Matt M came along from Century Cycle, he's the reason I bought my Verve 2 Trek from Eddy's. He's knowledgeable and professional plus he's a nice guy.
We just relocated to Cleveland and the word of mouth recommendations were spot on ,,,
Friendly, knowledgeable and helpful staff with a great selection.
I like your great customer service.
Friendly timely and reasonable love it
Even though it was a busy time of year they got my 3 bikes done quckly. No upsales or add ons
Manager and sales people are great.
They are great at identifying customers needs and then satisfy those needs.
very knowledgeable.
I had never had my 7+ year old bike in for service. I took it in for a "tune up" and cleaning. Thanks
Just a pleasant experience with the sales and service departments
Eddy's employees are unfailingly polite, very knowledgeable, and helpful. I enjoy shopping there
Fast, knowledgeable, fun, and kind personnel. Dan was perfect in all aspects! Thank you
Great help for what I was looking for
Very knowledgeable staff! Quick service for walk in help!
All very cool stuff and expensive
mechanic dropped what he was doing to help me and straightened by rim while I waited - I did not expect this. thanks
Mike helped me and my two sons get fitted and made excellent suggestions for bikes for all our riding styles. We purchased three Trek bikes. We love them. Would highly recommend. Get Mike a raise!
Great service and great products
Rocky River Eddy's is the best!
Good group of people there stand behind there product
everybody was super nice and welcoming
very helpful on bikes information
they are happy to explain and suggest products and services
Fast and friendly service
Was simple and fast to get replacement tire tube
All staff take time to do whatever is necessary to make you happy to get you all you wanted!!!
Very knowledgeable particularly the Willoughby store tech named “Steve”.
Knowledgeable staff!
The young lady that waited on me did a great job of finding me the right bike.