Eddy's Bike Shop

Customer Testimonials

Report a concern   April 4, 2025 — Rated 10 out of 10 by K.S. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Krista was very helpful in helping me find a bike rack that would fit my needs and my wallet.
She is professional and her experience stands out.
Name removed

Report a concern   April 3, 2025 — Rated 10 out of 10 by M.C. Eddys Bike Shop - Akron
What do you like about our products and services?

Everything went very smoothly on my purchase. Nice salesman nice mechanic nice bike. Only thing that I disliked was paying for the disposal of the battery or whatever that charge was for and a very hefty charge at that should’ve been figured in with the sale of the bike. That when I came to pick up the bike and be hit with another charge, not mentioned.😩

Report a concern   April 3, 2025 — Rated 10 out of 10 by M.A. Eddys Bike Shop North Olmsted
What do you like about our products and services?

The team members are very helpful and know what there doing As 15 year old I felt that they would cheat me a couple bucks like other stores they gave my a cheap price and we’re very very happy and nice I love this shop and will recommend it to anyone who wants to buy or fix a bike

Report a concern   April 3, 2025 — Rated 10 out of 10 by D.C. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Service is awesome you great me immediately, help me find what I want and make suggestions for other products and you make sure I understand everything before I leave, the staff communicates well and is very friendly

Report a concern   April 3, 2025 — Rated 10 out of 10 by J.C. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Great customer service

Report a concern   April 3, 2025 — Rated 10 out of 10 by Paul Harvan Eddys Bike Shop - Akron
What do you like about our products and services?

Excellent work and ready four days early.

Report a concern   April 3, 2025 — Rated 10 out of 10 by T.R. Eddys Bike Shop - Rocky River
What do you like about our products and services?

great people

Report a concern   April 3, 2025 — Rated 10 out of 10 by Josh Tarrant Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Fantastic follow through and communication. I brought my wife's Triathlon bike and some new Shimano parts in for service and one of the parts had an issue that seemed to stem from Shimano. They could have easily said they can't do the repair and had me address the issue with Shimano myself since I didn't buy the part from them. However, they put a warranty claim in, got the new part and performed the service. Excellent Customer Service and Steven was fantastic.

Report a concern   April 3, 2025 — Rated 10 out of 10 by E.M. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

All employees are very helpful and knowledgeable I’ve also have had good experiences with your bicycle mechanics I’ve never had a bad experience at your bike shops keep up the good work

Report a concern   April 3, 2025 — Rated 10 out of 10 by Anthony Riter Eddys Bike Shop - Stow
What do you like about our products and services?

Very nice store and helpful staff

Report a concern   April 2, 2025 — Rated 10 out of 10 by Mark Buckley Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Great friendly service!

Report a concern   April 2, 2025 — Rated 10 out of 10 by O.J. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Professional service and timely tune-up!

Report a concern   April 2, 2025 — Rated 9 out of 10 by Steve Dillon Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Fully stocked bike shop. Very nice to walk in and easily pick out a couple of items that are needed for my bike, and or bikes that I own.

Report a concern   April 2, 2025 — Rated 10 out of 10 by R.B. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Knowledgeable crew. Straight answers. Quick service

Report a concern   April 2, 2025 — Rated 9 out of 10 by C.B. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Great service. Fair prices for repair work.

Report a concern   April 1, 2025 — Rated 10 out of 10 by S.K. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Friendly and professional

Report a concern   April 1, 2025 — Rated 10 out of 10 by R.F. Eddys Bike Shop - Stow
What do you like about our products and services?

My son has a bike that is his only mode of transportation. I have been able to get parts for his bike and that makes both of us !

Report a concern   April 1, 2025 — Rated 10 out of 10 by Zach Harper Eddys Bike Shop - Stow
What do you like about our products and services?

Jackson in the service department was awesome. He was very informative and taught me a few things. He was able to quickly come up with a solution and get my bike trail ready with a very short turnaround.

Report a concern   April 1, 2025 — Rated 10 out of 10 by G.I. Eddys Bike Shop - Stow
What do you like about our products and services?

Great experience with bike purchase. Friendly, competent staff. Took the time to answer my questions and guide me through the process.

Report a concern   April 1, 2025 — Rated 10 out of 10 by Jan Kishman Eddys Bike Shop - Stow
What do you like about our products and services?

We have bought bikes at Eddys for years. They are very knowledgeable about fitting you for comfort and ability. You can call them anytime with questions.

Report a concern   April 1, 2025 — Rated 10 out of 10 by L.C. Eddys Bike Shop - Rocky River
What do you like about our products and services?

My bike is riding like a dream! I purchased a package since it had been a long time since my bike was serviced. I also needed new tires and some tubing replaced.
My bike is like brand new—it’s about 15 years old. Eddy’s gave me a fair estimate and didn’t push extras. My bike was ready as promised. Highly recommend, professional, personable and efficient service.

Report a concern   April 1, 2025 — Rated 10 out of 10 by M.D. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Service was great.

Report a concern   April 1, 2025 — Rated 10 out of 10 by R.Z. Eddys Bike Shop - Stow
What do you like about our products and services?

Jaxson in service is great to work with. I feel comfortable knowing everything will be done to my specifications and done correctly.

Report a concern   April 1, 2025 — Rated 10 out of 10 by Jacob Miller Eddys Bike Shop - Stow
What do you like about our products and services?

Great people, did great work definitely coming again!

Report a concern   March 31, 2025 — Rated 10 out of 10 by C.R. Eddys Bike Shop - Stow
What do you like about our products and services?

Friendly knowledgeable staff, excellent service department

Report a concern   March 31, 2025 — Rated 10 out of 10 by A.P. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Excellent customer experience and beautiful new bike!

Report a concern   March 31, 2025 — Rated 10 out of 10 by R.A.J.E. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Deb was very helpful.

Report a concern   March 31, 2025 — Rated 10 out of 10 by B.R. Eddys Bike Shop - Stow
What do you like about our products and services?

The service dept is always very helpful.

Report a concern   March 31, 2025 — Rated 10 out of 10 by K.R. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Very nice and informative.

Report a concern   March 31, 2025 — Rated 10 out of 10 by K.B. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The service staff was very helpful.


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