Customer Testimonials
Staffs are very helpful, nice and friendly. Lot of options in terms of products.
We worked with Shane on (3) different service jobs and he is simply remarkable. Very good representation of Eddie's and their culture of friendly, educated, and helpful employees. Pricing was solid and service was completed almost a week faster than originally quoted. Under promise and over delivered on everything they did and we couldn't be happier!
Thank you Shane and Eddie's, you guys have our business forever.
Great budget-friendly and fast service, and helpful, friendly staff. Went in and they put back on the gears/pedals back on my son's bike for a reasonable amount. They adjusted his handlebars higher and it helped him ride his bike much better. They also helped fit his helmet because the straps were uneven, and checked the fit on his gloves. Would recommend.
Great experience
Eddy's did a great job getting necessary repairs covered under warranty. Special thanks to Jackson and JB in service for the professional care and attention they gave my bike.
I love the professionalism and honesty. I never feel I am being upsold.
Thanks!
The folks at the former Century Cycle in Rocky River are just terrific. Very knowledgeable, helpful, efficient, and a real pleasure to do business with.
Eddy’s offers Specialized, Trek, Pivot and with the recent acquisition of a shop in Peninsula, Salsa and Surly bicycles will also be made available. This is an unmatched range of products.
Accessories are equally plentiful.
The sales staff is knowledgeable and the service department can change out your pedals or do an in-depth tuning of of your bike.
Still can’t find what you want? If you can be patient, used bikes from other manufacturers show up frequently and sell at a deep discount.
All things considered, there is hardly any reason to shop elsewhere.
Friendly and knowledgeable service, quick turnaround.
Great selection and staff
Good quality products for what you pay, and knowledgeable personal to help with your purchases.
Staff was very friendly and helpful.
Fast,knowledgeable service department!!
Great service
It was fast and courteous
Fast and friendly service and a great selection of accessories.
Courteous and experienced staff. Good bike section, and professional service department.
I like Jackson.
Jackson is a true value to your company. He is the reason I come back to your service department time and time again. I have options in where I can take my bike to be serviced. That being said, my go to is Jackson at Eddy's. He knows my bike about as well as I do.
Do what you can to keep him there. Because he keeps customers there.
What's the difference between a well dressed man on a bike and a poorly dressed man on a unicycle?
Attire.
Staff took their time to answer all our questions.
Your service rep was extremely helpful and professional, and knowledgeable about my situation. His feedback to me was HONEST, and he saved me some expense I didn't need to have incurred. I will use Eddy's Bike Shop - Stow again, and I would not hesitate to send others to the business. I am very pleased with the service I received!! Thank you.
Your staff was super friendly and helpful. They quickly attended to my needs, went the extra mile, and then we just talked about biking while
I milled around looking for new accessories.
The staff is AWESOME!!! Highly recommend for service and buying a new bike.
customer service
Decent selection
Great service by Tom
Great people, please keep them happy and around for a long time!
Friendly helpful staff and good quality products
I didn't get his name, but the guy that helped me buy a $4 item made me feel like I was spending $1000.
Super helpful and friendly service!