Customer Testimonials
Excellent work and ready four days early.
great people
Fantastic follow through and communication. I brought my wife's Triathlon bike and some new Shimano parts in for service and one of the parts had an issue that seemed to stem from Shimano. They could have easily said they can't do the repair and had me address the issue with Shimano myself since I didn't buy the part from them. However, they put a warranty claim in, got the new part and performed the service. Excellent Customer Service and Steven was fantastic.
All employees are very helpful and knowledgeable I’ve also have had good experiences with your bicycle mechanics I’ve never had a bad experience at your bike shops keep up the good work
Very nice store and helpful staff
Great friendly service!
Professional service and timely tune-up!
Fully stocked bike shop. Very nice to walk in and easily pick out a couple of items that are needed for my bike, and or bikes that I own.
Knowledgeable crew. Straight answers. Quick service
Great service. Fair prices for repair work.
Friendly and professional
My son has a bike that is his only mode of transportation. I have been able to get parts for his bike and that makes both of us !
Jackson in the service department was awesome. He was very informative and taught me a few things. He was able to quickly come up with a solution and get my bike trail ready with a very short turnaround.
Great experience with bike purchase. Friendly, competent staff. Took the time to answer my questions and guide me through the process.
We have bought bikes at Eddys for years. They are very knowledgeable about fitting you for comfort and ability. You can call them anytime with questions.
My bike is riding like a dream! I purchased a package since it had been a long time since my bike was serviced. I also needed new tires and some tubing replaced.
My bike is like brand new—it’s about 15 years old. Eddy’s gave me a fair estimate and didn’t push extras. My bike was ready as promised. Highly recommend, professional, personable and efficient service.
Service was great.
Jaxson in service is great to work with. I feel comfortable knowing everything will be done to my specifications and done correctly.
Great people, did great work definitely coming again!
Friendly knowledgeable staff, excellent service department
Excellent customer experience and beautiful new bike!
Deb was very helpful.
The service dept is always very helpful.
Very nice and informative.
The service staff was very helpful.
The young lady that waited on me did a great job of finding me the right bike.
Friendly staff. Great products.
The service department is great in handling quick repairs when in a pinch.
I always have an annual tune up on my 2 bikes (path/gravel and road bikes) to get the season rolling in the right direction.
The staff at the Stow location are awesome. They worked to make sure I got the correct size bike. Now I will have years of enjoyment with my new bike. Thanks

Great customer service