Customer Testimonials
Great bike. Great service. Thank you!
Excellent service
Bike is great and the staff is so friendly, top notch!
Great products with a wide variety of products for any skill set, and knowledgeable staff , great mechanics on the floor, with that being said could use a few more custom type products but for that being picky, great staff great store.
Excellent staff! Very knowledgeable and helpful! Thank you!
WENT IN DURING A WEEKDAY AFTERNOON. WAS HELPED RIGHT AWAY. YOUNG MAN PROVIDING SERVICE WAS VERY POLITE, AND EXPLAINED EVERYTHING VERY CLEARLY AND CONCISELY. VERY IMPRESSED WITH HIS OVERALL DEMEANOR AND ATTITUDE.
Reasonable prices, great service, awesome people. Been buying from them since I was a kid. BMX, skateboards, mountain bikes, kids bikes, ECT.
The service good they do things in a timely manner.
Great service
Friendly service
Knowledgeable service
Great selection of products
Great quality of products
Reasonable prices
Very helpful and willing to talk to you to explain.
Eddys is a great place to shop . I’ve purchased a new bike, grabbed parts, and gotten info. Wether your looking to find new trails or upgrade your current bike there always knowledgeable and more than happy to chat. And there service department is fair and pretty quick in my opinion
I would definitely recommend
The products were awesome, If I ever get the chance to upgrade to a modern road bike, eddy's will be my first stop
I didn’t get any service done but I will check eddy’s out next time I need to get repairs done
Great people and great gear.
Eddie's Bike Shop in Willoughby is one of a kind! The service there is beyond excellent. Every staff member knows bikes inside and out and can also help you select gear that will make your ride longer, more comfortable and more enjoyable. Staff also go to great lengths to make their customers happy. They will spend as much time with you as needed and never make you feel as if you're taking up too much of their time, regardless how busy they are. I have also used their Service Packages and my bike came out looking brand new. I've never had any other experience compared to what is provided here!
Been going to your Stow store for years. The service from your team is exceptional. They are knowledgeable, hardworking, courteous, and clearly passionate about various types of cycling!
Thanks for the annual tune up!
very knowledgeable and helpful
They got me together
Awesome service. Replaced two tires at the end of the day.
Fraser and the lady that helped me when I picked my bike up were courteous helpful and knowledgeable. I couldn’t be more happier with my experience at Eddy’s bike shop. I will be back and you will be recommended to all of my biking friends, thanks again.
Staff is very smart and knowledgeable
The associate was very friendly, helpful and professional.
Everyone is very friendly and up front about costs.
knowledgeable salesmen
Great staff that genuinely enjoy helping you. I apologize for not remembering the gentlemen's name who fixed my tire on Sunday. He was very personable and offered options to varies questions I had. GREAT store!
They provided great service, from beginning to end!!!
David Lile
The service tech was very helpful when I brought my two trek bikes in for service.
Also appreciated the text message that the bikes were ready 3 days before I was quoted.
Great selection. Helpful staff. Plenty of accessories to purchase.
Very helpful staff! Great selection.
Brandon was very helpful and spent good, quality time with my son to help him make the right selection. He loves his new TREK mountain bike!! Thanks again Brandon!
service folks -especially David was great. He followed thru warranty w/Trek and got me back a brand new bike. I am grateful you guys + Trek.