Customer Testimonials
Friendly, knowledgeable staff. No high pressure sales tactics. Fair pricing.
Two experiences in the last week. Service helped get a mtb back and functional, their approach is do what's necessary and talk over other options but only recommend what's absolutely necessary. That's the reason I keep coming back.
Second experience was earlier in the week, one of the salesman walked me and a friend though high end bikes, middle market mtb and explained recent developments in tech on the bikes. it was an education and not a sale pitch, we even walked over to the shoes and he explained different approaches to shoes.
The Fast Service! I came in to drop of my grand daughters bike that has a blown tire and a broken saddle. The guy/ tech told me it won’t take any more than 15 minutes and sure enough he got me out of there real fast, besides he was as pleasant as one can be with customers . Thank you!
Cool People
HUGE selection of bikes. Mac helped me out. I was able to tell him what I was looking for and instantly he was able to show me different bikes get one selected and also all of the accessories I needed. I will not hesitate to go back here.
Professional knowledgeable service. Work completed in a timely fashion. Friendly well spoken staff. Excellent experience as always, only bike shop I’d bring my business to.
Durable strong reliable
The service associates were friendly and knowledgeable.
Just needed a few tune ups. Everyone was nice and friendly, service was quick, less than 24 hour turn around.
Professional.
I was told 3 days for my bike to get a tuneup and they actually completed within a day! Super helpful customer service and they even helped me take out and load my bike
Excellent service and We love our bikes!
Friendly service and generally expert care for current bikes and honest up front info on possible future bikes during this supply chain period.
Very fast service department. They had my bike done 2 days early!
Good store and friendly. Easy to get what I need.
Helpful staff, prompt service, convenient location.
From the moment I walked into the store the service was amazing top notch.
The staff was friendly and efficient. I had a stroller tire that needed to be fixed, and they took care of it in 5 minutes!
Helpful and knowledgeable sales.
Helpful and timely
Everybody was so helpful
Service guy was very attentive to my needs. Had my spoke replaced, rim trued and new tube and tire installed the next day.
Knowledgeable, helpful staff that was more than willing to spend time with us to find the bike that fit us and our needs. Thank you!
They fit my needs. In 2015 I bought my bike from them and just this year got bikes for my mother and girlfriend. I also brought my bike in for service, the essential package and new fenders installed. I’m very happy with the results
When my grandkids turn 10, they get a bike from Grandma—a bike that will carry them into their teens. I trust Eddy’s to fit my grandkids with the best bike that matches their interest. I’ve never been disappointed. Very professional staff and a great service center! There is a reason that Eddy’s is the largest bike shop in Ohio!
Very friendly staff, with great knowledge.
How quickly you fixed it.
Products are high quality and the people that work for are very knowledgeable and friendly.
They always tae good care of me!
Friendly & knowledgeable staff, minimum wait time and reasonable prices!