Customer Testimonials
Eddy’s has a great selection of bikes and their sales team is very helpful.
Dependable
Service was efficient and advice well received. Personnel were very knowledgeable
Frank was a great salesman! Made my purchase so easy!
We had a good idea of what we were looking for in a mountain bike and gravel bike when we entered the store. George assisted us in locating so options, test-driving a few bikes, and discussing which bike features matched our riding goals. There was no pressure to buy and George took the time to consider how we were going to use the bikes and our riding styles. The entire process was smooth, from looking at options and picking the bikes and accessories, to having the bike properly fitted. We will definitely be back and would highly recommend this store. George was so helpful and we enjoyed getting to work with him! Most importantly, we had a great Sunday ride with our new trek bikes!
Just about everything! The staff are knowledgable, work hard and make everyone feel welcome. I will always come back to the Edd¥'s in Willoughby,
The manager and supply.
Friendly and professional staff!
Great service
Quick and friendly
Very helpful associates
Everyone was very attentive to my needs/desires for a bike and there was never a hard sell. I ended up with what I really wanted.
Hayden was the epitome of a service-oriented salesperson. He was knowledgeable, friendly, enthusiastic, patient and had an amazingly positive attitude. He made all the difference!
Great service! Staff very knowledgeable and really care about the customer and their needs.I even drive in from another city almost two hours away to have my bike serviced at the North Olmsted location where I bought my bicycle over ten years ago.
Professional, knowledgeable staff!
We had a great experience. The salesman (young guy!) was so patient and trained us on putting on and off the bike rack. We could not have been more pleased with the service!
Good mechanics.
Every time I have gone service has been great. People are very helpful.
Great selection of products. Great crew in the service department also!
Welcoming environment with knowledgeable staff.
Friendly staff. Quick service
You guys did a fab job with my very neglected bike!
It was not cheap but it was worth it. Hit the bike trail yesterday right after I picked it up and it was a night and day difference.
Great work and customer customer service
Fast and spot on service!
I received excellent service.
Eddy’s bike shop is awesome!
Fixed a flat tire immediately when I brought it in flat. Very happy with that!
Kyle was awesome. Very helpful and understanding of my needs.
Individualized, knowledgeable service by staff.
The people that work there are so helpful !