Customer Testimonials
Just a pleasant experience with the sales and service departments
Eddy's employees are unfailingly polite, very knowledgeable, and helpful. I enjoy shopping there
Fast, knowledgeable, fun, and kind personnel. Dan was perfect in all aspects! Thank you
Great help for what I was looking for
Very knowledgeable staff! Quick service for walk in help!
All very cool stuff and expensive
mechanic dropped what he was doing to help me and straightened by rim while I waited - I did not expect this. thanks
Mike helped me and my two sons get fitted and made excellent suggestions for bikes for all our riding styles. We purchased three Trek bikes. We love them. Would highly recommend. Get Mike a raise!
Great service and great products
Rocky River Eddy's is the best!
Good group of people there stand behind there product
everybody was super nice and welcoming
very helpful on bikes information
they are happy to explain and suggest products and services
Fast and friendly service
Was simple and fast to get replacement tire tube
All staff take time to do whatever is necessary to make you happy to get you all you wanted!!!
Very knowledgeable particularly the Willoughby store tech named “Steve”.
Knowledgeable staff!
Ecellent, promp service
Always great service at Eddys in Willoughby Hills. Very knowledgeable and friendly staff.
Quality service and product's
Products are in stock!
Knowledge of product
Awesome, response, my bike was finished, with 2 new tires, and inter tube's. 4 hrs same day, really nice@
I had great experiences at both your Fairlawn and Stow stores! Sales reps were extremely helpful; knowledgeable and listened to what I needed and wanted. Sold me the correct bike and I cant wait for the weather to brake to ride!!
Thank you!!!
Everything
Great product and the staff is willing to help
Trustworthy, clean and a awesome showroom. I came in to buy a brand new bike for my daughter she is only going to get a year or two out of it. He knew a 300 dollar bike could have walked out the door but he understood the needs of a five year old and sold me a gently used specialized 16 in for one third and we love it. the experts at eddy's went above and beyond, i will be taking my business to them when it comes time that she can keep up. Excellent customer service!!
Great selection and good assistance/help with questions.
Bob was very nice and knowledgable to work with.
I had never had my 7+ year old bike in for service. I took it in for a "tune up" and cleaning. Thanks