Customer Testimonials
Kind , knowledgeable employees willing to help! Definitely will recommend to my family & friends
I like the level of products available knowledgeable people there
I thought the sales associate (tech) was very knowledgeable and helpful
The staff is always very friendly, engaging and displays no snobbery, puffery or disdain. The honest mien of the salesmen with whom I dealt engendered confidence in the shop and its fine products. The 90 day check up was honored, even though it was more like 300 days since purchasing the bicycle. While the bike is heavy duty, it is comfortable.
Great range of bikes. There’s a type for everyone. Staff knows their stuff!
Great place! Wonderful customer service!
First class service
Staff is always friendly and knowledgeable. We get our bikes tuned up every year and never have any trouble
The man who helped me was very informative and taught me so much about all the different bikes I was looking at. He allowed me to try the different bikes and was very patient with me as I made my decision. He was encouraging and very helpful during the whole process.
Extremely helpful, knowledgeable and friendly.
Super fast service getting my tire tube replaced. Great team there!
Very friendly and knowledgeable!
The two mechanics quickly and efficiently took care of my issue. I was there less than 20 minutes and their expertise in the issue fixed the bike and showed me what to do if it ever happened again.
The cost of the repair was very reasonable.
I've never been disappointed by the service at Eddie's in North Olmsted.
Amazing service! Saved us!
Triston was very knowledgeable and helpful as my wife and I needed to replace 30+ year old bikes. We never felt pressured to do something we didn't want, but always felt like we were the ones making an informed decision based on what we learned. First time in Eddy's and we recommend it to anyone.
What do you call a therapist for cyclists? A cycologist.
Your sales associates were attentive, friendly, and worked to find the best products for my family. The store was bright, clean, and well-stocked, which made the experience the more pleasant.
Great customer service
I called at 3:30 and they were able to get me in at 4:00 and had a new tire on my daughter's bike by closing time that same day. They were very friendly and helpful.
Everybody that works at Eddy’s is very knowledgeable but also great with customer service!
I would not take my bike anywhere else.
The staff are friendly and welcoming. They provide a lot of time and information and listened to us.
Evan was awesome to work with! You the best Evan!!
The showroom was terrific! Was able to see a lot of different options to help me make my decision. Evan was a very nice and knowledgeable sales person.
I went there to get a wheel trued up. The staff was so nice and fun. They really made me want to come back. It cost me only like $20 to get my kids bike going again. I thought their prices were very affordable. And they got it done waaayyyy faster than I thought. Every part of my experience was great. I'll be back for sure!
Brendan was patient and answered my many questions with kindness and knowledge.
The customer service was exceptional, they make sure you are happy and satisfied with your purchase. They have a great selection and knowledgeable sales people.
All my questions were answered by very helpful staff people. I bought a Yakima tube top.
My sales person Mr. Redmon was very knowledgable and got me in the perfect bike for my needs . Getting a couple free tuneups in first year is helpful . Great experience highly recommend.
Very friendly & knowledgable employees. Bike was repaired right the first time, although a bit pricey… $190 for a tuneup seems excessive
Met me at the door and took care of all my needs, till he said good by