Customer Testimonials
Staff are knowledgeable and helpful.
Relatively good selection of items and fair pricing.
Outstanding selection and personnel.
Fast friendly service.
Great
We really like the bikes that we purchased. The sales staff were extremely helpful and very nice to us retirees.
Great service and amazing staff!
Awesome service every time! Polite and professional, they are the best!
Staff courtesy and knowledgability
I had 2 new bicycle riders. 6 & 8 and needed the appropriate size bike for them. Hayden was EXTREMELY helpful! He gave me (mom) all the info I needed and helped out the kids when they had questions. Was VERY knowledgeable about the bikes and what the kids needed for their height and ages. Great helper and salesman, will be telling everyone about how helpful Hayden and Eddy's is!
Excellent service and excellent products!
Excellent products and great customer service.
Everyone is very helpful and friendly. I just visited the shop for the first time in many years and was very pleased with the experience. I look forward to more store visits in the future.
The customer personal service is great the young man I spoke to guide me into how to service my ebicycle.
Good range of products. Knowledgeable staff. Excellent service and mechanics. No hype, no up sales, just good advice and what fits and is needed.
You stand behind your work and make things right!
Purchased set of Shimano Ultegra road bike pedals and installation. Quick professional service and part was in stock. Location of the bike shop was close to my home.
service technician was very helpful and professional
Always friendly bike technicians that answer all your bike needs.
Was greeted and directed to the right area and handled in a very professionally Manor from the moment I entered the door.
Service has been very understanding to the problem with the bike and trying to fix it.
Evan was extremely helpful (as usual).
the sales force was very informative and kind and knowledgeable about their bikes and accessories.
The repair shop quickly assessed the needs and reviewed prior to taking the bike. Very efficient. Service was ready prior to estimated dates.
I would like to mention Chris a manager at Eddy‘s in Stow Ohio as being a professional customer service representative and manager. His help was greatly appreciated as I needed to navigate the bicycle I needed . Communication was outstanding with in store and calls. I am very pleased and would recommend eddy’s
Your staff is amazing! Thank you so much Deb, Steve and Josh! I couldn’t ask for more knowledgeable and friendly people to help me with my new bike!!!
Jody S.
Great store with great customer service
Best customer service very helpful an attentive.
Awesome people and awesome service!
Very friendly, professional service every time I’ve been there. Would recommend to anyone!
Service and employees are professional and knowledgeable.