Customer Testimonials
Staff very helpful … you can tell they know their stuff (many times) from personal experience
Everyone is extremely helpful and they do a great job describing everything they are going to fix on your bike. I appreciate how they try to teach you ways to fix your bike.
We love that you stand behind your products!
Always great service.
Expertise of product. Personalized service and bike fitting. Great staff. Great selection.
Great bikes, accessories, and service!
Drew was a massive help and fixed my bike
Eddy’s is extremely easy to do business with, and everyone is very knowledgeable about cycling products .
Great customer service, quality products, very nice location in Stow.
Best bike shop in Northeast Ohio. The staff and owners are like no other. Very friendly and knowledgeable. Would definitely recommend Eddy’s for all your cycling needs.
Service was excellent! We were helped with our purchase but not pressured. Great experience.
The place was nice people where nice and bike was nice
always a good selection of bikes and gear. The routine bike service is highly recommended to make sure everything is working as it should.
Helpfulness if staff
Knowledgeable and well trained technicians
Your staff goes above and beyond to help answer questions, offer advice and suggestions.
A wide variety of product.
Prompt. Courtesy. Done right the first time.
Very friendly place. Helpful staff. My purchase was easy. I bought my electric bike at the North Omsted store which had an amazingly large selection of all kinds of bikes. They also carry a lot of accessories and bike racks. I'm very satisfied and plan to take my bike to them for any service I might need.
Staff was friendly, knowledgeable, and assembled my bike quickly.
Josh extremely friendly, knowledgeable and thorough when dealing with hub issue on fatbike.
They were diligent in their search for a bike for me and kept me up to date on a regular basis. The bike was meticulously prepared and I was thoroughly briefed on all aspects of it at pickup. What a great buying experience that is rare these days.
Personal, professional and friendly service. Educates the ones of us that need educated. Very helpful.
The folks at Eddy's helped me to pick out the best bike for my needs. They took the time to listen to and answer all my questions and concerns. Thanks so much!
JB was great with regard to my recent service. Thank you.
Always a pleasure to stop by! Excellent help and advice! I shave been shopping there from when it was Eddy’s Market in the cool original building!
Very friendly. Took the time to answer all my questions
We have purchased at least 10 bikes from Eddy’s Bike Shop over the years. Each time we were made welcome by a knowledgeable staff member who guided us through selecting the right bike for the right rider! We range in age from 68 to 4 years old and all of us love our bikes. Eddy’s also provides wonderful service and tune-ups to keep our bikes rolling through the years.
Katie and Dusty Matthews
Eddy's gets the parts I need and follow through on orders. Very prompt and friendly. Brian has been great! Thank You.
Dave
The floor salesman that helped me was great. Not only was a very knowledgeable, but extremely understanding of my situation, and catered to that. Too-Notch through and through.