Customer Testimonials
My bike, Mad One 2.0 was well taken care of and I can tell by the way it pedals, my instructions for certain musical selections to be played to it once a day were well heeded. Thanks guys! See y'all soon!
The staff us knowledgeable and always willing to help.
You could not ask for better more Friendly,Professional and knowledgeable service at this location! we purchased a new Trek from Evan and Mike serviced and repaired our older Trek and they both exceeded our expectations tremendously and I will and do highly recommend them for all your cycling needs and everyone at this location was pleasant to meet and we look forward to working with them from now on.
The sales person was very thorough and answered all my questions. Was very patient with me and wasn’t pushy with anything. Greeted me at the door which was nice I didn’t have to track someone down and feel like I was a bother.
Everything!!
Good people. Good experiences with Dean, Josh, Evan and Zach.
Great service, good people.
Great selection and knowledgeable sales people!
We have purchased numerous bikes and accessories from Eddy’s over the years for our Grandchildren, Children and ourselves. Wonderful bike shop in Stow, Ohio!
Guy W.
Knowledgeable, helpful, courteous employees
Very high quality
Thanks for being so nice guys. I was nervous going in there, but Michael and Jake were pretty darn awesome. Thanks for getting me all set up. ;)
Always provides great service and is completely honest about all work done to your bike. The best shop in NEO hands down.
Purchased new Road Bike 4 years ago. Since then have replaced wheels, brake rotors & pads, tires, cables; good service. Quick, helpful, back out riding.
Courteous and knowledgeable workforce. Large number of in store inventory.
Very friendly and knowledgeable!
Great service. Excellent selection!
Responsive company, friendly associates who stay in touch when you order things.
Knowledgeable & friendly staff. Good inventory.
Great products and great people.
Very helpful staff. I drive a half hour to the store and it's worth it.
Great staff working in the Stow store. Steve was very friendly and helpful. This is my second purchase from this store mainly because of the great products in the store and nice staff.
Knowledgeable, friendly and most notably “not judgmental”
I’m a novice/infrequent cyclist. Bike shops can be a bit intimidating.
your staff is friendly and helpful even for a simple tire repair.
Professional service and knowledgeable, the floor team does not "oversell". After getting fitted for a new bike purchase, I left a pair of street shoes in the shop 6-months ago...when I walked into the shop Steve recognized me and remembered to retrieve my lost shoes! It was a surprise and this kind of thoughtfulness stands out, and is a testimony to the type of professional employees on staff.
made shopping easy.. dave at the N. Olmsted store was great.
Good products and excellent service.
Very nice knowledgeable staff
Chris is wonderful to work with. As bike novices we had a million questions and Chris was patient with us and intelligently answered all of the questions we had. Awesome experience!
Great counter help
knowledgeable, helpful staff!!
Everything