Customer Testimonials
Friendly and easy. Very knowledgeable staff.
Higher end products at a decent price. Great staff and service
People are knowledgeable and nice
Excellent service and advice! Ethan was very courteous and efficient. I wish I could remember the name of the gentleman who inspected my bike. I had thought my derailleur needed tweaking, but he showed me (honestly) that all was as it should be. Saved me a bundle, so I bought 2 riding shorts and the same shop pump you use. What a delightful surprise!
Staff was very helpful and knowledgeable
Landon and the folks at the North Olmsted have taken great care of my Roubaix and have given me great advice. The new tubeless tires have really helped me this year.
I trust them and their knowledge and service is exceptional.
In my opinion there is no better place to go for a bike service in the state of Ohio. These guys are the best!
Very knowlegeable staff. Super service.
I received excellent customer service on 07/25
Great technicians that know what they are doing and do it quickly. Thanks
Very fast and courteous service!
Great, friendingy and professional service!
Thank you Brandon was very helpful and I appreciate and I am grateful for the excellent service. Keep up the good work!
Friendly and helpful service.
Availability and quality along with knowledgeable staff.
They are friendly and patient. They don’t look down on you just because you’re new to mountain biking. They even helped set up my bike rack and adjusted it for the best fit for my bikes. I got my first “real bike” here in the 80’s and many more since. Love Eddy”s.
Knowledgeable staff, very helpful
Wide network of the stores, fast, knowledgeable, and professional customer service representatives.
Great service and super friendly
Amazing customer service! Chris M. was a fantastic associate. Very informative and helpful. Multiple associates thanked me for my business. Will
Be a life longer customer!
Chris M. Was outstanding! Very knowledgeable on products and advice. He was very attentive to our questions, was extremely professional and a pleasure to work with. This is why we keep coming back! This is our 3rd bike purchase with you….we are very satisfied customers! Keep up the excellent customer service!
Patient service. Open and honest communication. Willing to figure out how to make everything work for the price and overall comfortability that you want. Awesome staff!
Great customer service and fantastic service department.
Knowledgeable and courteous staff. Good selection.
When I walked into the store "Eddy's Bikes" for the first time, I was very impressed with how well the store looked. Well stocked, very large with an amazing variety of bikes, accessories, inventory, etc for the bike enthusiast. A bicycle shoppers heaven!! I drove 2.5 hours after talking to "Jim" by phone while inquiring about the hard to find Mountain bike that I really wanted that nobody else had in stock. It definitely was well worth the trip, for sure!! He even assembled the bike prior to picking it up. I was very "educated" by Jim about all the things I needed to know about my newly assembled bike for overall normal maintenance, adjustments and basic care. As soon as I walked into the store, there it was, parked into a bike stand, right up front next to the customer checkout with a "sold sign" and my name on it. He also helped me choose the correct pedals I needed, along with some accessories I had inquired about. I'm now waiting for my wife's bike to arrive in about 3 weeks from now to pick up. I highly recommend Eddy's Bikes to shop for your next bike or any of the accessories you need. They even sell a nice variety of bike racks for your car.
The great and honest advice.
Knowledge of sales people and their input.
Great customer service. They installed my new platform pedals in minutes. I bought my bike from Eddy’s and have been a loyal customer for over 10 years! Highly recommend shopping here.
Eddy's Bike Shop provides personalized service. I feel like I am visiting my family when I walk in there—in a good way.
The sales people are very accessible and knowledgeable. They asked me all about what I wanted to get out of a bike. Then they recommended the perfect e-bike for me.
Eddy's is the GO TO BIKE STORE!
Mike Myers
The folks at Eddy's are knowledgeable, helpful and friendly. We had a great rental experience being from out of the area and not familiar with the geography and trails. The bikes were in great shape and ready to go. Advice and directions were accurate.
Bob
Marietta, GA