Customer Testimonials
Great service. Great product. Exceptional knowledge
I like Eddie's the service is great and it's fun to talk to the workers that work there and my bike is always serviced well.
The service at Eddy's bike shop in Willoughby Hills is excellent. All of the employees at this location are very nice and are willing to answer any questions you may have. I would highly recommend this location.
The staff is knowledgeable and friendly. My questions are always answered thoroughly.
Solid shop with excellent mechanics. One can with confidence bring in a high-end bike for service and know the job will get done.
Very Good !
The sales person gave me some great advice which helped me make an informed purchase. Thank you to Eddie's Bike Shop.
The guys always take great care of our bike needs - sales and service! I needed a bike seat part and they had it in stock and even attached the seat for me. Thanks Very Much
Wow! My first time to Eddy's! So much inventory, and everyone was so nice, especially George who took a lot of time to talk to me about helmets. Thank you!
Very knowledgeable guys behind the counter.
Products are great, people are really nice and very helpful
Excellent affordable friendly service.
Knowledge, helpful and friendly staff; great quality products and accessories.
They had exactly what i was looking for.
very professional, curteous!
A wide variety of options in a variety of sizes on-site for consideration and trial as well as knowledgable, honest, and responsive staff allows more confidence in what could be an expensive decision.
I live in Akron but shopped at the Willoughby Hills store because they had my size in stock. Evan was a pleasure to work with and I'm very happy with my purchase. I would recommend they store to anyone in the area.
Eddys always have what I need
Fast, friendly & efficient service!
Quality cycling products and tons of inventory
The sales person, Steve, was awesome. He is very knowledgeable and helpful. More importantly, he was patient with our questions and concerns. He took the time to make sure that we were comfortable with the purchase of our new e-bike. I love the bike. It is fun and makes riding easier and enjoyable again.
Very good people working there.
Very friendly and timely service. Would recommend to anyone.
Fast service and friendly staff. Great selection of products.
Knowledgeable and approachable staff who even think of products and services I didn’t consider.
All staff definitely do their research on their products and their competitors
The customer service even on a busy day was so good. Felt welcomed by everyone even with all of my questions. Kyle (I think was his name) was EXTREMELY helpful in my bike search. He made it easy and effortless and was very informative. 10/10 would recommend.
Quality products & services
It was great that I could stop in and get a quick repair on my bike for a reasonable price. They were kind enough to get it from truck and put it back in. What I didn't like was the guy that said he would be out to get the bike, disappeared and starting helping other. I went back in and someone else helped me. Then that guy told me 5 for parts and 15 for labor. When a different guy rang me up it was 7 for parts and 20 for labor. I didn't say anything. I do have to say it was a pretty busy place on a Sunday afternoon. Just happy my old bike works again.
Very knowledgeable and great service. I have an ebike. Most other bike shops may have a couple or won’t work on an ebike. Eddy’s knows about e-bikes, services them, and has rows of them in stock. They even helped me to pick out a bike rack which is a necessity because my area isn’t really bike friendly and you need to transport a heavy ebike if you really want to ride.
Had a flat tire a few days ago. They immediately took care of it and I was out the door in 45 minutes. That is why I take the hour ride to go there.
Very knowledgeable very helpful very courteous very good products that other shops do not have.