Customer Testimonials
Very easy purchasing experience and friendly staff.
Your mechanics are great. They explain the reason certain repairs are necessary and inform you as to what options you might choose based upon performance and price. My wife and I are avid cyclists and we’ve use Eddie’s since we moved to Ohio more than nine years ago.
availability
Most knowledgeable and friendly staff
The bikes are great! The staff is great! Thank you!
Great service and they stand behind their work!
The quality.
Always very friendly and helpful!
Very knowledgeable and helpful people. I like going to Eddy's.
It is my opinion that Eddy's is the leader in everything relating to purchase and service of bicycles. In 2006, I purchased my Trex Hybrid and last week brought it back in for a tune-up and new tires - I'm ready to roll! Very knowledgeable staff and great customer service. Thank you.
Love the TREK brand, customer service is excellent. Staff are very knowledgeable.
The staff was very knowledgeable and helpful.
The staff was friendly and courteous.
Very professional and honest
Very high level of excellence in servicing and natural quality of satisfaction from the paid efforts.
Immediate repair done onsite!
My husband and I just purchased two new bikes. Chris was amazing! He answered all of our questions with knowledge and patience. We really appreciate the time he spent educating us about our new bikes.
Thank you so much.
Personal service - friendly, attentive staff
Big selection of products and great service department.
Very knowledgeable and friendly staff
Staff friendly and helpful
Knowledgeable staff
Friendly service folks
Great communication
Brian was an awesome help to me in deciding on the right bike and accessories.
So much to choose from and a very knowledgeable staff!
Service is excellent. Employees are professional
Helpful staff. I came in to get new shoes and the person who waited on me was very helpful and switched my cleats from old shoes to new. I very much appreciated his assistance.
Friendly, helpful and a great variety of goods.
A bit pricey on labor, but all repairs and replacements done correct except they forgot to replace the break pads.
just all around great parts, and costumer service
The first time I visited the store, Frank gave me a “tour” of several different bikes that would fit what I was looking for. I did go and look at other stores and types of bikes, but went back to Eddy’s. Frank was not there, but Matt gave me the same attentive service as I was purchasing my new bike. I will definitely recommend Eddy’s and I will be returning to the shop for bike tune ups!