Customer Testimonials
We found the wide selection helpful so we could try different brands and fits. The service was wonderful - they helped us find what we were looking for and had it brought in from a different location.
You are all just super helpful and easy to work with! Jackson in particular was a huge help. You’ve created a non-intimidating environment where an average person feels okay asking questions about their bike.
Knowledgeable sales staff (Chris) and quality products at responsible pricing.
Friendly service
Your staff on Bishop is exceptional!
The tech helped me right away and fixed my issue within minutes. He also recommended bike chain lube to help the longevity of my chain etc.
The friendly and helpful attitude of all the store employees.
The prompt service,
Faster and better work than I had expected,
My bike looks shinier and like new when I picked it up,
And now it sure is easier to paddle than before.
I feel like an honored customer.
Thank you.
Mrs K
Just think the guys here are great
Wide variety of bicycles and bicycle accessories, along with a friendly and knowledgeable staff
I had a flat tire and the service dept had it fixed in less that 20 minutes. If i do it myself
I always seam to pinch the tube. So let the pros do it ....reasonable price too.
The service from your team was incredible! Everyone was so friendly, knowledgeable, and prioritized my order for extra fast shipment. I am so glad I discovered Eddy’s. I will be shopping here a lot more in the future!
You have plenty of products available.
Friendly, patient, and knowledgeable customer service.
Evan S. was very friendly, helpful, and went above and beyond to assist us with our bike and accessories purchases. Evan and staff assembled our bike carrier and Evan assisted us in attaching the bike carrier to our SUV as well as assisting us load my bike. Even though you husband and I live in another state, I will definitely recommend Eddy’s Bike Shop to friends and family.
I like the attention to details and explanations. I had my grand daughter with me and he took time to talk to her and gave what she wanted. A pink bike and helmet and basket made her day. That was important to me.
Friendly and knowledgeable staff
I went looking for a bicycle pump and the sales person was very helpful.
Frank sold me the bike and he was great to work with. He asked what and why I wanted the bike I wanted and recommended the corect size bike then located it for a nice fast easy transaction.
Every time we come to Eddy’s everyone we come in contact with us helpful and friendly. Even once when we unknowingly walked in just as it was closing time we were treated kindly and not rushed or made to feel like an inconvenience. We didn’t even know we’d kept them until we were leaving. This last time I had every intention of leaving my bike (flat tire) because it was close to the end of the day. But, I was very pleasantly surprised to have it taken care of right away…without a hint of anyone being annoyed with me.
staff helpful and know their stuff
The folks at Eddy's are knowledgeable, helpful and friendly. We had a great rental experience being from out of the area and not familiar with the geography and trails. The bikes were in great shape and ready to go. Advice and directions were accurate.
Bob
Marietta, GA
Friendly and easy. Very knowledgeable staff.
Higher end products at a decent price. Great staff and service
People are knowledgeable and nice
Excellent service and advice! Ethan was very courteous and efficient. I wish I could remember the name of the gentleman who inspected my bike. I had thought my derailleur needed tweaking, but he showed me (honestly) that all was as it should be. Saved me a bundle, so I bought 2 riding shorts and the same shop pump you use. What a delightful surprise!
Staff was very helpful and knowledgeable
Landon and the folks at the North Olmsted have taken great care of my Roubaix and have given me great advice. The new tubeless tires have really helped me this year.
I trust them and their knowledge and service is exceptional.
In my opinion there is no better place to go for a bike service in the state of Ohio. These guys are the best!
Very knowlegeable staff. Super service.
You have them!
Thanks for being so helpful. Putting 4k plus down on a bike is stressful!