Customer Testimonials
Eddy’s was willing to assemble my Specialized Levo when I had to direct order it from Specialized because Eddy’s was unable to have it in stock at the time.
Service staff is AMAZING
Front desk staff could quickly find and recommend product for us
Employees and super helpful and knowledgeable. They never try to oversell. They help you find the products you are looking for.
Very knowledgeable. Helped figure out what bike would be best for my comfort and helped get the bike sized correctly.
Prefer to support LBS when possible, both by purchasing equipment and getting maintenance done there
Great service. Very attentive and knowledgeable. Would definitely recommend.
Evan was very knowledgeable and helpful
Great experience again. Solved all my problems and help me with my purchases even though they were short staffed on th3 weekend.
I find the prices are reasonable and the staff is "GREAT" 👍🌞😎
staff was helpful and knowledgeable about my bike and accessories.
Knowledge was very great, helped me find the right bike for me, very nice people there! Highly recommend! Love my new bike!
The entire experience of buying my bike was seamless.
Steve at the Stow location spent almost an hour with me and fitted me correctly and helped me with all the little tweaks needed.
Excellent interaction with staff at yesterday’s visit (as usual). I went in to get new biking gloves to replace my disintegrating pairs, good selection, got just the pair I wanted in terms of size, color & fit, made use of them on a 2 mile ride in the afternoon. Had a good discussion with a staffmember about more protective road helmets than my current 3 year old one, about the pros & cons of different approaches to crash protection. I didn’t buy yesterday because I wanted to research a bit more, but he provided a good, foundational starting point. I also picked up a few other items while there. This is my go-to store for bike stuff (I have purchased at least 5 bikes there - only 2 for me - in the last 20 years).
Somebody is always willing to help you.
Never put down as a novice bike rider.
Great product that fits everything I was looking for, thanks to the guy that pointed me in the right direction!
By far the best bike shop in Stow and the surrounding area. Extremely knowledgeable staff, especially George and Chris. Professional, caring and they listen. I strongly recommend them.
Great experience!
personalized service from an extremely competent and patient staff
You fix it! Great customer service!
Chris was courteous, helpful, and patient. My wife and I hadn't bought bikes in a long time and we made sure we were getting the features and benefits that were important to us.
They are always super helpful and willing to help me better understand what I’m buying.
Bought a bike over the phone and we're very helpful. Also patient with my questions.
Knowledgeable and friendly staff makes visits to store a pleasure.
Great help on fixing my issues thank you
Outstanding, friendly service. Often problem taken care of while you wait.
Large inventory and very knowledgeable friendly staff. Thank you for your assistance.
Quick, easy and the guy helping me was very informative and knowledgeable.
Friendly, knowledgeable staff.
Huge selection.
Great customer service.
Evan, Anthony, and the rest of the crew were very friendly and the service was excellent. They went out of their way to find me the right-fitting shoes and educate me on the different types of footwear and the applicable use. Happy to support specialty, local retail.