Customer Testimonials
Best selection of any shop in northeast Ohio- very well versed employees
As soon as we walk in the door we are being greeted. They are always very helpful and never pushy. They are very kind and patient with my son with developmental disabilities. I bought him a new bike for Christmas and they helped me match one to what he likes. The guys in the service department are always professional, kind and patient.
He was so excited to see his new bike Christmas morning and the weather was perfect for him to take a test drive.
Thank you,
Shawn Nolan’s family
Knowledgeable service staff who are always very helpful.
Tom was awesome!
I think the price is a bit high, but the employees are nice and they get the job done fast
Staff are friendly, efficient, and affable, prices are more than fair, location is accessible without hassle. Top-tier business, love everyone here
Your salesperson, Deb, was very knowledgable and very friendly. I would recommend a friend going to Eddy's to ask for her.
We’ve purchased a number of bikes and accessories from Eddy’s as our family has grown. The staff is friendly, helpful, and always willing to share information.
Friendly staff and great service.
Ordered three bikes and person was very helpful and friendly
I purchased my bike from Eddy's. It was my first E-bike, and I was a bit apprehensive initially due to the comparative cost. but I've been so happy to come back in for routine service (brakes, tune up) and then most recently for a full motor replacement, but the technician (First name removed) was truly excellent, from walking me through what the repairs would be and regular communication.
I use the bike daily for work commute and lots of routine errands, so it is really important, and I appreciate your team treating it as importantly as I do.
Sincerely,
Name removed
Happy New Year!
Friendly helpful staff. Good product selection.
Above and beyond customer service!
Very thorough and the answers were complete. Staff was very knowledgeable and courteous.
Great inventory and customer support!
Great service— fast and thorough. Wonderful, knowledgeable, and friendly staff.
Always helpful
Friendly, knowledgeable people.
Good selection and fair prices drew us in. Helpful service including basic ebike instructions and battery care will bring us back next time.
very personable, friendly and expert service
Friendly and knowledgeable.
Knowledgeable sales and Techs
Quality products and knowledgeable employees
Friendly, quick service.
Knowledgeable and helpful.
Chris/Max was excellent. He didn’t try to sell us what he wanted us to buy, he sold us based on what we wanted.
The sales staff was knowledgeable and helpful.
Knowledge and customer service.
Frank was super professional, knowledgeable and helpful!
Huge range of bikes, expert and friendly staff.