Eddy's Bike Shop

Customer Testimonials

Report a concern   May 7, 2022 — Rated 10 out of 10 by Liza John Moorman Eddy's Bike Shop Stow
What do you like about our products and services?

There is a wide range of bikes and accessories available. My sales associate was very helpful to find me a bike for me needs. I sent my husband to buy one next. I am very happy with my purchase and even happier that my money stays local!

Report a concern   May 7, 2022 — Rated 10 out of 10 by Deb Strasser Eddy's Bike Shop Stow
What do you like about our products and services?

Steve was very knowledgeable and extremely helpful!! He listened to me and understood me needs. He gave me options and explained his thinking behind each one. He took the time and made me feel like he cared about what was best for me and my reasoning for the bike I needed.

Report a concern   May 6, 2022 — Rated 10 out of 10 by J.L. Eddys Bike Shop North Olmsted
What do you like about our products and services?

You had the bike I wanted in stock and when I needed service the responsiveness was very good.

Report a concern   May 6, 2022 — Rated 10 out of 10 by J.W. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Great customer service!

Report a concern   May 6, 2022 — Rated 10 out of 10 by Terry Medlar Eddy's Bike Shop Stow
What do you like about our products and services?

We purchased a new bike for my grandson. Service was great. Bike was fit accordingly. Some adjustments had to be made and they were made on site quickly for a great fit. We purchased some accessories and they were installed quickly. We were asked numerous times if there was anything more the shop could do for us. A great shop to deal with. I have ordered a bike and am waiting delivery. I am anxious to receive the same great service. Thanks Eddy’s.

Report a concern   May 6, 2022 — Rated 10 out of 10 by J.P. Eddy's Bike Shop Stow
What do you like about our products and services?

Josh did a great job. Very pleased with his knowledge during the buying process.

Report a concern   May 6, 2022 — Rated 9 out of 10 by A.A.D.A. Eddy's Bike Shop Stow
What do you like about our products and services?

Always good service

Report a concern   May 6, 2022 — Rated 9 out of 10 by B.N. Eddy's Bike Shop Stow
What do you like about our products and services?

Helpful staff. Tremendous inventory on everything needed for biking

Report a concern   May 6, 2022 — Rated 10 out of 10 by L.M. Eddy's Bike Shop Stow
What do you like about our products and services?

My salesperson, Frank. was very helpful and made sure the bike was right for me. I have confidence in the shop that I will continue to get good customer service and help with questions and finding what I need.

Report a concern   May 6, 2022 — Rated 10 out of 10 by J.B. Eddy's Bike Shop Stow
What do you like about our products and services?

Steve is the best. I bought my second bike with him Wednesday and he was very helpful as always. Quality products, work and service. Muchas gracias!

Report a concern   May 6, 2022 — Rated 10 out of 10 by W.T. Eddy's Bike Shop Stow
What do you like about our products and services?

I love the personal attention. The staff is incredibly knowledgeable, especially for novices like us.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Dave Bard Eddys Bike Shop Akron
What do you like about our products and services?

The team at Eddy's Fairlawn are total pros! They had the parts I needed for my drivetrain and took care of the repairs in a very timely fashion. My bike ride pedals and shifts like new.

Report a concern   May 6, 2022 — Rated 10 out of 10 by K.C. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Easy to communicate my needs and they are always met or exceeded

Report a concern   May 5, 2022 — Rated 10 out of 10 by R.B. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Excellent service and very helpful and friendly staff

Report a concern   May 5, 2022 — Rated 10 out of 10 by Charles Delauro Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Great service and product line

Report a concern   May 5, 2022 — Rated 10 out of 10 by R.J. Eddys Bike Shop Akron
What do you like about our products and services?

Promptness

Report a concern   May 5, 2022 — Rated 10 out of 10 by S.D. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Knowledgeable service person, Tibor

Report a concern   May 4, 2022 — Rated 9 out of 10 by M.K. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Well done they care about your needs

Report a concern   May 4, 2022 — Rated 10 out of 10 by Michael Litt Eddys Bike Shop Akron
What do you like about our products and services?

I think it's pretty standard, manufacturer-required pricing; however, the service level and attention are a HUGE value-add, one can never get online or at a big box store. These guys are local and treat you like a neighbor; never condescending, know what they don't know but willing and equipped to track down any information.

They took a great deal of time working with me and are happy to do so... obviously experienced enthusiasts, yet make a newcomer into the sport/hobby feel welcomed and encouraged. Highly recommend, regardless of whom you work with there. Very pleased- thanks!

Report a concern   May 4, 2022 — Rated 10 out of 10 by Rick Brinkman Eddy's Bike Shop Stow
What do you like about our products and services?

SERVICE IS EXCELLENT!

Report a concern   May 4, 2022 — Rated 10 out of 10 by Paul Pendleton Eddy's Bike Shop Stow
What do you like about our products and services?

Great people who are genuinely interested in their customers. Also, great products.

Report a concern   May 4, 2022 — Rated 10 out of 10 by Adam Kossi Eddy's Bike Shop Stow
What do you like about our products and services?

Having not purchased a new bike in several years, I had tons of questions and Josh in sales was nothing short of awesome. Answered all my questions throughly and helped locate exactly what I needed for my wife. He handled everything efficiently once I made a decision on a bike and made sure I had everything I needed and all questions were answered before I left the store. I’d also like to shout out Aidan in service. I had a small issue with the bike, brought it back in the following week and he fixed it on the spot! Also answered tons of questions I had and took the time to explain each one thoroughly and actually show me specific things on the bike related to my questions. Thanks so much to the awesome staff at Eddy’s. You’ve gained a customer for life!

Report a concern   May 4, 2022 — Rated 10 out of 10 by Jon Paulus Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Excellent quality knowledgeable staff.

Report a concern   May 4, 2022 — Rated 10 out of 10 by C.M. Eddy's Bike Shop Stow
What do you like about our products and services?

Everyone in service was very nice and efficient

Report a concern   May 4, 2022 — Rated 10 out of 10 by C.M.H. Eddy's Bike Shop Stow
What do you like about our products and services?

Love the store, love the staff and I love the products I have purchased from Eddy's!

Report a concern   May 3, 2022 — Rated 9 out of 10 by D.L. Eddys Bike Shop North Olmsted
What do you like about our products and services?

I liked the open layout of the floor, the way the mechanics were working out in the open. That seemed unique. I didn't like not getting help carrying my bike in. I'm kind of an older guy and i thought i would have help. On the other hand one of your associates was very helpful bringing it out to my car, and explaining some of the intricacies of my bike.

Report a concern   May 3, 2022 — Rated 10 out of 10 by Joe Clark Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Good selections

Report a concern   May 3, 2022 — Rated 10 out of 10 by Royal Brettrager Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Highest quality service from each employee, who are knowledgeable and professional in every aspect.

Report a concern   May 3, 2022 — Rated 10 out of 10 by Brian Fisher Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Evan, Anthony, and the rest of the crew were very friendly and the service was excellent. They went out of their way to find me the right-fitting shoes and educate me on the different types of footwear and the applicable use. Happy to support specialty, local retail.

Report a concern   May 3, 2022 — Rated 10 out of 10 by E.W. Eddy's Bike Shop Stow
What do you like about our products and services?

Eddy’s was willing to assemble my Specialized Levo when I had to direct order it from Specialized because Eddy’s was unable to have it in stock at the time.


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