Customer Testimonials
Great selection of bikes and friendly staff who are also knowledgeable. What more could you want from a bike shop.
Quality ,time spent helping me select shoes
Lots of products to purchase in the store. Both Jackson’s and Shane are fantastic mechanics.
Salesperson was very helpful and spent time helping me.
Was very happy with the products I purchased!
Thank you !
Prompt and accurate service on bike repairs. Friendly , knowledgeable staff. I particularly enjoy the Willoughby store and never pass on an opportunity to recommend Eddy's to others.
Amazing customer service!
Eddy's on Bishop Road in Willoughby Hills is the best bike shop in Cleveland.
Always seem to listen first, then offer suggestions
I came in looking for a strap and when you didn’t sell any, you gave me the rubber straps you found on the side of the road, for free! And I subsequently spent 80 bucks at your store because I really liked that experience. Thanks for being awesome!
Nice clean shop and welcoming staff
Great selection of cycling gear!
Nice workers..it was a great experience!
Attentive personnel and thorough service.
Super friendly, helpful and efficient staff. Asked how they can help and when straight to where the item was I was looking for. Got it for me then check out was just as quick!
Convenient, quick and helpful
Great service. Extremely helpful staff and very knowledgeable.
Quick, affordable and friendly!
Everyone was friendly and helpful.
Cody was super helpful and very nice! Would definitely recommend this store to anyone.
The Service Dept is outstanding!!
Excellent customer service. Ensure that your needs are met.
Excellent customer service. Someone from the staff greeted me as soon as I walked in the door and showed me a few bikes based on my needs and price range. Once I narrowed the search down to a few bikes I was introduced to John who is a former triathlete and lifelong bike rider. He answered all of my questions, made a few suggestions, and picked out a bike for me to take a test ride on. John was very patient and gave me time to decide without making a high pressure sales pitch.
Staff are attentive, no pressure to purchase. They are very knowledgable about bikes, components, etc.
Great staff and service!
Great selection, courteous and knowledgeable staff
Great products and staff
Great work on are bikes work very well we are happy thank you very much will tell peoplle about you guys!
Everything, good bike
Excellent, friendly staff. They do quality work.
Mitch is great - he really took the time to walk through the issues he found with my bike and best options moving forward. Would highly recommend.