Customer Testimonials
Great products and great customer service
Friendly staff. Not pushy. Gave good recommendations and advised well.
I had a flat tire on my bike, took it in and was in and out within about 10 minutes. Plus the repair guy helped me with finding a mount for my cell phone and a air pump.
A lot to choose from.
Mike in the service department was wonderful! He went above and beyond to make sure my bike was safe and comfortable and got it back to me very quickly!
Friendliness of staff
Knowledgeable
Products!
The employés are very curious & knowledgable.
Great variety of bikes and customer service is second to none! Very helpful and friendly staff.
Your team exceeded my expectations. My Ridley bike, which is old and has alot of miles on it, looks brand new.
Thank you!!
Very friendly and knowledgeable Staff. knew exactly what i was looking for after showing pics of my bicycle. Found a reasonable priced part. Sunday hours are nice.
Knowledgeable assistance. Didn’t try to upsell. Great selection of bikes. Went in for 1 and walked out with 2
Excellent quality selection and availability to build immediately. Deb is extremely knowledgeable and took the time needed to fit me perfectly. She is also personable and made the process enjoyable.
Also very pleased that the first year tune up is included with the purchase.
We won’t go anywhere else. Eddy’s is the best.
Thank you!
Friendly staff
Our bike buying experience was great. The service we received was extraordinary. Eddy's has a huge inventory of bikes...if you can't find one you like there, you can't find it anywhere.
Your employees are very Professional and work hard to solve your problems .Will keep coming back!
The service is great!
Always a good experience at Eddy's in Fairlawn
Friendly, knowledgeable staff. Nice product selection.
VERY FRIENDLY STAFFF AND KNOWLEDGEABLE.
Eddy's is my local go-to bike shop! I live in Stow and have come to Eddy's in Stow for many years.I estimate I have purchased at least 10 bicycles over the past 40+ years from your Stow store. Jim and family are great to work with, they know me, and I'm thankful for them!
I support local businesses, am very glad we have Eddy's Bike Shop in Stow, and plan to be a customer there for many years to come.
Great selection of Bikes and accessories.
My Trek Powerfly 4 was assembled and prepared very quickly.
Steve has been informative and helpful selecting the right accessories for my new eBike purchase.
Zack provided knowledgeable instructions about the Trek’s operation.
Overall a positive exposure. Nice dealing with professionals.
The staff was extremely helpful!
I came in to purchase to new tires for a mountain bike. The gentleman at the service desk went down and pulled out approx 10 tires for me to look at covering different price race and made various recommendations. I purchased two tires and have been very happy with them
A very astute service dept.
I was hoping that my bike could get a complete tune-up, but since it was dated (1950s Schwinn 5-speed), tools were not available. I did get new tubes & tires.
Good mechanics!
Eddy’s staff was very efficient and friendly. They understand customers and fit them with a bicycle that will meet their needs.
Time and time again, the professionalism and quality of services exceeds my every expectation. The mechanics are tremendous and personable. They treat me so well every time I am on minor or major issue.
Awesome store. Great employees. Eric helped me and was very knowledgeable and informative!
everything!!