Customer Testimonials
Super fast service getting my tire tube replaced. Great team there!
Very friendly and knowledgeable!
The two mechanics quickly and efficiently took care of my issue. I was there less than 20 minutes and their expertise in the issue fixed the bike and showed me what to do if it ever happened again.
The cost of the repair was very reasonable.
I've never been disappointed by the service at Eddie's in North Olmsted.
Amazing service! Saved us!
Triston was very knowledgeable and helpful as my wife and I needed to replace 30+ year old bikes. We never felt pressured to do something we didn't want, but always felt like we were the ones making an informed decision based on what we learned. First time in Eddy's and we recommend it to anyone.
What do you call a therapist for cyclists? A cycologist.
Your sales associates were attentive, friendly, and worked to find the best products for my family. The store was bright, clean, and well-stocked, which made the experience the more pleasant.
Great customer service
I called at 3:30 and they were able to get me in at 4:00 and had a new tire on my daughter's bike by closing time that same day. They were very friendly and helpful.
Everybody that works at Eddy’s is very knowledgeable but also great with customer service!
I would not take my bike anywhere else.
The staff are friendly and welcoming. They provide a lot of time and information and listened to us.
Evan was awesome to work with! You the best Evan!!
The showroom was terrific! Was able to see a lot of different options to help me make my decision. Evan was a very nice and knowledgeable sales person.
I went there to get a wheel trued up. The staff was so nice and fun. They really made me want to come back. It cost me only like $20 to get my kids bike going again. I thought their prices were very affordable. And they got it done waaayyyy faster than I thought. Every part of my experience was great. I'll be back for sure!
Brendan was patient and answered my many questions with kindness and knowledge.
The customer service was exceptional, they make sure you are happy and satisfied with your purchase. They have a great selection and knowledgeable sales people.
All my questions were answered by very helpful staff people. I bought a Yakima tube top.
My sales person Mr. Redmon was very knowledgable and got me in the perfect bike for my needs . Getting a couple free tuneups in first year is helpful . Great experience highly recommend.
Very friendly & knowledgable employees. Bike was repaired right the first time, although a bit pricey… $190 for a tuneup seems excessive
The crew at the North Olmsted store were very friendly and extremely helpful. They gave me good advice and would definitely recommend them
Fast quality service at a reasonable price.
Very knowledgeable about your products ....and not a hard sell...
They got my son bike chains and pedals back on in a timely manner and a lot lower cost, then where I had them taken off
The staff did an excellent job of ordering the bike I wanted and fitting it to me,
Fast great product salesmen very helpful
The level of service and personal attention I was shown by Evan was great!
The service staff are very engaged what the issues you’re having and very forward with the process of pricing and time lines.
The shop in Fairlawn has never let me down!
Great experience. I had my Trek FX 4 repaired. The woman who fixed my bike was very helpful and informative. She was very patient and helpful with all my questions.
I also bought a new Trek FX 6 Sport from David. I've dealt with him for other purchases and he was as usual helpful and friendly. David was extremely patient and informative regarding my purchase.
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Extremely helpful, knowledgeable and friendly.