based on 2810 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was seen immediately and all my repair needs were taken care off within the hour.
Friendly and fast work
The sales people and mechanics are always really helpful. John helped me get set up with SPD pedals and MTB shoes and have me great tips to get started clipping in. Thanks to his advice I had a successful practice session yesterday. I’m also really please with the service / tuneups I’ve had to my bike there - always prompt and helpful. Everyone takes time to answer my questions without me ever feeling like my basic bike questions are silly.
Great service, quick and efficient
U good
the people who work there are great! excellent service
The work to my bike was done quickly and efficiently!
i like the guys, Matt and Kyle!
Great service -- fast and high quality plus great communication. Thank you.
The customer service is amazing every time. I wouldn't even consider shopping anywhere else.
David was a big help. Everyone there is really friendly and knowledgeable.. Loving my FX4!
Such friendly and helpful service.
Friendly and timely customer service. Mechanics was friendly and offered suggestions to keep bike in good shape. He even helped when the chain slipped off when I was outside the shop.
Friendly, informative and fast service.
I spent over $200 on a tune up for my bike and still one of my front gears doesn’t work! Why don’t your mechanics check their work? Now I have to go back to your shop again to have this fixed.
Service could be better
Prices could be lower
great service, thanks!
Easy to speak with mechanic about repairs
Excellent service, knowlegeable mechanics, great selection.
Very helpful and professional!
I love that the store took their time to put together the bike very beautifully and detailed! Thank you,
The only thing that I didn't like is when I went to the store even though I went on the wrong day, I called a few times and no one picked up the phone. Even though there were guys inside the shop working.
I'm a big fan of Bicycle Habitat! The people who work there are always helpful and friendly.
Everyone was amazing -- helpful and welcoming. Great experience!
Somewhat smallish selection of new bikes but that’s probably due to limited size of the store in the city and the fact that half the store is a shop for repairs and bike builds.
Friendly and helpful staff. Also very knowledge and able to talk to all customers at their level, whether they be first time buyers or semi bike nerds.
Staff was extremely knowledgeable and helpful in finding the right bike for my budget!
Fast and efficient
Helpful staff, good selection, people who care about bikes.
Sensational service - thank you!
$30 for a flat fix is crazy
Tim was great!