based on 4799 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Super friendly and helpful!
great customer service
You have the best staff who always do the best job. I am so lucky to have you as my bike shop
Great selection of bikes, and Chad was incredibly helpful and friendly in walking me through the pros and cons of different brands, set ups, and offerings
Super friendly and knowledgeable staff! Great service!
Guy working there was awesome. Thanks!
You had a wide selection and your service representative was friendly and helpful.
Great selection, superb customer service.
Great work on vintage bike thank you
The staff was really, really helpful. They didn’t try to upsell me because they understood that I was on a budget.
Amazing
Expert and friendly service. Excellent communication and speedy turnaround time. Went above and beyond in servicing two of our family’s racing bikes. Took the time to explain what was wrong and how they fixed it.
Great customer service. Always helpful.
It’s an 8.
Not bad.
Leave me with m’pain
Service is always very good, has the family bike shop ownership feel.
Eric was very thorough about bike repair and maintenance
Great course so far!
Great service, knowledgeable and friendly staff, know exactly what I was looking for. Will stop back in anytime I'm in the neighborhood for parts and kit.
They fixed my messed up bike. They contacted their sister store to find parts and had my bike ready days before expected delivery. Heart emoji — heart emoji — heart emoji.
When you purchase buy a bike from them and you tell them I want this bike, but don't want those tires, and the sales rep tell you, yeah we could change them to one that you like.
They should tell you in advance that it is going to cost you to do so, because after they change the tires for me I got charge an extra 100 dollars.
Very happy with the Trek FX2 I bought three years ago, and the annual tuneups have kept me on the road. Love the service guys Eric and Tim.
Great service from Matt. So knowledgeable and willing to assist us with the selection of our bikes. Thank you!
Very wide range of bikes!
You guys run a classy enterprise...thank you!
Matt is the best !
The tune up was done in a timely manner and the service was outstanding.
the person who runs the shop really knows what is doing - you can trust him right away and is willing fill your needs.
Fixing the derailleurs was inexpensive, the mechanic worked quickly and was friendly. The fix worked completely and the wind was at my back going home.
Very helpful and I received service promptly!
Good service I got a tune up and new tires and my bike is riding much better